Topline
Walmart has announced a partnership with OpenAI that will allow shoppers to purchase items directly from ChatGPT, the latest move in a broad push by the retail giant to incorporate AI in the shopping experience.
SAN LEANDRO, CALIFORNIA – APRIL 09: Customers enter a Walmart store on April 09, 2025 in San Leandro, California. Walmart is pulling its first-quarter earnings estimates as President Donald Trump’s new tariffs could impact its profits in the first quarter. (Photo by Justin Sullivan/Getty Images)
Getty Images
Key Facts
Walmart has launched a partnership with OpenAI to allow Walmart and Sam’s Club members to plan meals and restock grocery items directly through ChatGPT in a new “AI-First” shopping experience.
The company said the integration with ChatGPT will make shopping more proactive for users, and be able to “learn, plan and predict” customer shopping needs.
The partnership with OpenAI is Walmart’s latest push to use AI in its operations, along with tasks like enhancing product catalogs, improving customer care resolution time and promoting AI literacy among staff.
Already existing Walmart and Sam’s Club customer accounts will be linked to ChatGPT for users to checkout products through the chatbot.
Details on the exact date the integration is launching were not provided.
Crucial Quote
“We’re excited to partner with Walmart to make everyday purchases a little simpler. It’s just one way AI will help people every day under our work together,” said Sam Altman, cofounder and CEO of OpenAI.
Key BackGround
OpenAI has announced a flurry of deals with online commerce companies over the past few months, integrating its chatbot into various industries. Last month, the company announced a partnership with payment platform Stripe. to allow customers to buy products from Etsy, with plans to extend it to those who sell their products through Shopify.
Big Number
255 million. That’s how many customers and members shop at Walmart stores and on the company website each week.
Further Reading