Browsing: Customer Service AI
The customer service landscape is undergoing a transformative shift, driven by advancements in artificial intelligence (AI) and natural language processing…
Amazon Web Services Inc. is ready for the next generation of workers — and by that, the company means a…
Agentic AI success in telecom depends on the availability of meticulously curated, multi-domain data derived from network transactions and interactions…
IDS Next, a global leader in hospitality technology, has collaborated with Salesforce, the world’s #1 AI CRM, to transform customer…
As artificial intelligence rapidly integrates into e-commerce, many retailers are scrambling to release AI-driven shopping assistants, chatbots, and automated purchasing…
AI-driven conversation intelligence is transforming how businesses interact with customers and unlocking new insights, boosting efficiency, and generating competitive advantages…
Now that Hertz Car Rental is using artificial intelligence (AI) to track any dings, dents, scratches and more that customers…
Amazon Web Services (AWS) is set to make a significant leap in the artificial intelligence landscape with the launch of…
Dev Nag // July 10, 2025 (Image credit: Adobe Stock.) Companies that successfully incorporate real-time AI customer service will be…
Real-time data-processing platforms that combine video analytics, license-plate readers, and social media scraping are significantly reducing investigative timelines. A 2024…