TRENDING NEWS
Today, we’re announcing the private beta of AI Index for domains on Cloudflare, a new type of web index that…
Traditional recommender systems rely on passive feedback mechanisms that limit users to simple choices such as like and dislike. However,…
Google DeepMind has announced a breakthrough in robotics that could change the way machines interact with the world. The company’s…
Don’t miss out on our latest stories. Add PCMag as a preferred source on Google.OpenAI is rolling out a new…
Industry Applications
Elon Musk has shared some context behind xAI’s lawsuit against rival OpenAI. News of the lawsuit emerged…
Pavlo Gonchar | SOPA Images | Lightrocket | Getty ImagesAnthropic is stepping up its global enterprise ambitions.The…
OpenAI CEO Sam Altman listens to questions at a Q&A following a tour of the OpenAI data…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Jul 24, 2025 12:37:00 A study on AI Consult, an AI system for healthcare that only activates when there is…
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Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
Customer Service AI
The Gist Quant launches agentic AI for service. New “digital colleagues” are built to resolve issues end-to-end in real time across phone, chat and—soon—video. Early performance claims. Quant says production deployments are resolving ~77% of issues with sub-5-second responses, outpacing human agents by 13 points. Consumer trust…