TRENDING NEWS
Today’s enterprises increasingly rely on AI-driven applications to enhance decision-making, streamline workflows, and deliver improved customer experiences. Achieving these outcomes demands secure, timely, and accurate access to authoritative data—especially when such data resides across diverse repositories…
Google DeepMind has lost over two dozen AI developers to Microsoft in the past few months, according to a report…
By Clare Duffy, CNN New York — OpenAI CEO Sam Altman says the world may be on the precipice of…
We’ll update this hub as we gather feedback, experiment with new tools and refine the ones you love. The Create…
In an ironic twist, the same AI tools many feared would cannibalize media might actually be the mechanism that restores…
Qwen3-Coder is trained on a large mix of code and text and can handle large inputs. “Trained on…
Industry Applications
The Trump administration on Wednesday unveiled an AI Action Plan aimed at maintaining U.S. dominance in the rapidly…
The energy sector is lagging the S & P 500 this year, but Wolfe Research spotted a…
(Shutterstock AI Image) AI is increasingly being positioned as the next big leap in weather forecasting, and…
OpenAI has revealed its new and powerful ChatGPT agent, which is designed to automate complex tasks and execute multistep queries…
JPMorgan Chase is doing something it’s never done before: publishing equity research on a private company.The bank is moving beyond…
Anthropic announced Claude artificial intelligence tools for the financial services sector. The AI tools can help financial professionals make investment…
Mark Zuckerberg notified Meta staff today to introduce them to the new superintelligence team. The memo, which WIRED obtained, lists…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Customer Service AI
As customer service leaders prepare for agentic AI, they should apply what they’ve learned from GenAI so far.getty By Reza Soudagar, SAP In many companies, generative AI (GenAI) is either fully automating some aspects of customer support or helping service reps with repetitive tasks. Now, agentic AI…