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Nvidia (NVDA) released its fiscal Q2 2026 earnings yesterday, Aug. 27, after the markets closed. The overall earnings were better-than-expected,…
Elyse Betters Picaro / ZDNETFollow ZDNET: Add us as a preferred source on Google.ZDNET’s key takeawaysOpenAI’s Realtime API is now optimized and…
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Anthropic is making some big changes to how it handles user data, requiring all Claude users to decide by September…
(Bloomberg) — Huawei Technologies Co. posted a first-half profit, getting back into the black after the emergence of…
Industry Applications
(MR Neon/Shutterstock) In a recent report, MIT’s NANDA team has uncovered a workplace trend where employee use…
(lafoto/Shutterstock) The AI revolution has created huge demand for processing power to train frontier models, which Nvidia…
Expanded herbicide tolerance for soybeans is on the horizon. Syngenta and M.S. technologies announced their next generation…
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
Booz Allen Hamilton BAH and Meta Platforms Inc. META have introduced an AI solution named “Space Llama,” designed…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
Customer Service AI
The Gist Traditional VoC is broken. Survey fatigue, delayed responses and decontextualized scores make most programs unreliable and outdated. AI fixes the blind spots. Real-time sentiment, predictive insights and emotional context transform VoC into a proactive strategy tool. The roadmap is clear. Start with what you already…