TRENDING NEWS
1. Alibaba has released its largest model to date, surpassing one trillion parameters, with programming capabilities now exceeding Claude, proving…
Developments in artificial intelligence (AI) have made their way into corporate environments as employees report using tools for work without…
Acqui-hires feel like they’re here to stay: The team behind Alex, a popular tool that lets developers use AI models…
Long-form video understanding, characterized by long-range temporal dependencies and multiple events, remains a challenge. Existing methods often rely on static…
Don’t miss out on our latest stories. Add PCMag as a preferred source on Google.California Attorney General Rob…
Industry Applications
The Federal Aviation Administration (FAA) has wrapped up a series of public hearings on SpaceX’s proposal to…
Sweden’s Mediation Institute has formally ended its efforts to resolve the conflict between Tesla Sweden and trade…
Tesla’s Board of Directors has proposed a new pay package for company CEO Elon Musk that would…
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
Customer Service AI
Salesforce CEO Marc Benioff disclosed on July 30, 2025, that artificial intelligence agents currently perform 30% to 50% of all work within the company itself. According to Benioff, these AI systems have successfully resolved 85% of Salesforce’s customer service inquiries and qualify sales leads 40% faster than…