TRENDING NEWS
Open this photo in gallery:Cohere CEO Aidan Gomez says the company has started to see renewed momentum in Europe.Chris Young/The…
In May, Carter Reese, a 77-year-old resident of Reading, Pennsylvania, pled guilty to wire fraud and mail fraud in connection…
When Mark Lee was a law student at Harvard, a trademark class exposed him to the staggering scale of counterfeiting,…
Tesla CEO Elon Musk purchased roughly $1 billion in Tesla shares on Friday, and analysts are now breaking down the…
Last week, The Atlantic published a story with a very frank headline: “The Job Market Is Hell.” The…
Industry Applications
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
Meta Platforms (META) has sent its Llama open-source artificial intelligence (AI) model into outer space. Stay Ahead of…
Customer Service AI
Over the past year, Genesys and Zoom have launched tight integrations with ServiceNow Customer Service Management (CSM), the widely utilized customer support CRM.Unlike other integrations, these embed several of the CCaaS vendors’ tools, including voice and digital channels, call management, and routing, natively inside ServiceNow CSM.The integrations…