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Industry Applications
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The launch of ChatGPT in 2022 didn’t so much cause a shift in the search landscape as trigger a series…
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A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Customer Service AI
× Click to watch As competition intensifies and customers demand instant responses, many African brands struggle to deliver 24/7 support with lean teams. AI is becoming a powerful ally, automating replies, triaging queries, and lifting the burden on human agents. In this article, we spotlight six African…