TRENDING NEWS
Introduction: The Evolution of AI in Call Centers: For decades, call centers have played a central role in customer…
We introduce MCP-Bench, a benchmark for evaluating large language models (LLMs) on realistic, multi-step tasks that demand tool use, cross-tool…
When deploying AI agents to Amazon Bedrock AgentCore Runtime (currently in preview), customers often want to use custom domain names…
Google states that AI Max for Search can run in low-volume accounts, confirming there’s no minimum conversion recommendation. However, you…
There is just one day left until September starts, marking an exciting opportunity for crypto traders due to…
Industry Applications
GPUs began as graphics accelerators, built to rasterize triangles and shade pixels. Then they trained deep nets.…
Tesla (NASDAQ: TSLA) recently talked about a variety of topics with Wall Street firm Piper Sandler, as…
Tesla has already started rolling out its Full Self-Driving suite to owners in Australia after officially launching…
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Customer Service AI
Matt Cardy/Contributor/Getty Images News via Getty ImagesFollow ZDNET: Add us as a preferred source on Google.ZDNET’s key takeawaysFast-food chains are experimenting with AI in drive-thrus.Previous gen AI order-takers failed.AI voice tech is playing a larger role in customer service.Fast-food restaurants like Taco Bell and McDonald’s tried to integrate AI…