TRENDING NEWS
Tesla rolled out its Full Self-Driving v14.1 yesterday, its first public launch of its most robust and accurate FSD iteration…
Nexl, the legal go-to-market and CRM platform, has gained $23m in Series B funding led by Tidemark Capital. The Australia-based…
Recent Large Language Model (LLM) post-training methods rely on token-level clipping mechanisms during Reinforcement Learning (RL). However, we identify a…
This post was co-written with Cyril Ovely from Vxceed. Consumer packaged goods (CPG) companies face a critical challenge in emerging…
Direct Preference Optimization (DPO) has emerged as a simple and effective method for aligning large language models. However,…
Industry Applications
In laboratories across the world, AI tools have been aiding researchers in sorting through data, simulating reactions,…
Flooding from last year’s hurricane Milton rainfall in Punta Gorda, Florida. (Bilanol/Shutterstock) A new artificial intelligence tool…
(Jack_the_sparow/Shutterstock) The rise of AI is putting real pressure on the U.S. power grid. As demand for…
The launch of ChatGPT in 2022 didn’t so much cause a shift in the search landscape as trigger a series…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
On Friday, Meta and Booz Allen Hamilton began deploying Meta’s open-source artificial intelligence model, Llama, in space. Astronauts…
Customer Service AI
Key Takeaways AI-powered automation. Zendesk introduces advanced AI Agents and automation tools for service teams. Enhanced collaboration tools. New video, screen sharing and workflow builders improve real-time support and productivity. Business impact focus. Service leaders gain streamlined operations and deeper insights, potentially increasing efficiency and measurable ROI.…