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As artificial intelligence races toward everyday adoption, experts have come together — again — to express worry over technology’s potential…
A residual learning approach enhances Sparse Autoencoders to capture domain-specific features without retraining, improving interpretability and performance on specialized domains.…
Bad customer serviceAfter a week of frustrating encounters with not one, not two, but three big-box stores for matters requiring…
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A startup called Pig.dev that participated in Y Combinator’s Winter 2025 batch was working on a potentially revolutionary idea: AI…
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An online fraud ring named ‘Mistral AI’ has allegedly disappeared with Tk 15 crore, collected from residents across…
Industry Applications
Jack Dorsey, co-founder and chief executive officer of Twitter Inc. and Square Inc., listens during the Bitcoin…
By Foo Yun CheeBRUSSELS (Reuters) -Microsoft will likely sign the European Union’s code of practice to help…
A criticism about AI safety from an OpenAI researcher aimed at a rival opened a window into…
JPMorgan Chase is doing something it’s never done before: publishing equity research on a private company.The bank is moving beyond…
Anthropic announced Claude artificial intelligence tools for the financial services sector. The AI tools can help financial professionals make investment…
Mark Zuckerberg notified Meta staff today to introduce them to the new superintelligence team. The memo, which WIRED obtained, lists…
“I feel a visceral feeling right now, as if someone has broken into our home and stolen something,” Chen wrote…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
Meta Platforms experienced a notable price move of 9%, significantly outpacing the broader market’s 5% gain over the…
Customer Service AI
Earlier this week, DocuSign announced it will implement Coveo’s AI-Search and Generative Answering solutions to enhance its customer support operations, aiming to improve self-service and workflow efficiency. This move signals a focused effort by DocuSign to optimize operational efficiency and customer satisfaction through advanced technology, following its…