TRENDING NEWS
Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI,…
AI is entering a new phase where access to top talent is becoming as important as, if not more important…
Amazon is shutting down its artificial intelligence (AI) lab in Shanghai, making it the latest US tech company to scale…
Is getting promoted always the best thing to happen? There’s little doubt that many employees wouldn’t turn down a pay…
Get the Popular Science daily newsletter💡 Breakthroughs, discoveries, and DIY tips sent every weekday. On the early evening…
Industry Applications
The Trump administration on Wednesday unveiled an AI Action Plan aimed at maintaining U.S. dominance in the rapidly…
The energy sector is lagging the S & P 500 this year, but Wolfe Research spotted a…
(Shutterstock AI Image) AI is increasingly being positioned as the next big leap in weather forecasting, and…
OpenAI has revealed its new and powerful ChatGPT agent, which is designed to automate complex tasks and execute multistep queries…
JPMorgan Chase is doing something it’s never done before: publishing equity research on a private company.The bank is moving beyond…
Anthropic announced Claude artificial intelligence tools for the financial services sector. The AI tools can help financial professionals make investment…
Mark Zuckerberg notified Meta staff today to introduce them to the new superintelligence team. The memo, which WIRED obtained, lists…
Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Customer Service AI
As customer service leaders prepare for agentic AI, they should apply what they’ve learned from GenAI so far.getty By Reza Soudagar, SAP In many companies, generative AI (GenAI) is either fully automating some aspects of customer support or helping service reps with repetitive tasks. Now, agentic AI…