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2025-10-03T15:00:01Z Share Facebook Email X LinkedIn Reddit Bluesky WhatsApp Copy link lighning bolt icon An icon in the shape of…
In August 2024, a multidisciplinary team of policy researchers, postdoctoral fellows and developers from the Digital Economy Lab (DEL) in…
The 10-point document asks the list of schools — which also includes Brown and Dartmouth — to cap international student…
If you’ve been keeping up with your Windows software updates, you probably noticed Microsoft’s Copilot AI made an appearance in…
Reinforcement learning with verifiable rewards (RLVR) improves reasoning in large language models (LLMs) but struggles with exploration, an…
Industry Applications
OpenAI launched the latest iteration of its artificial intelligence-powered video generator on Tuesday, adding a social feed that allows people to share their realistic videos.Within hours of…
The launch of ChatGPT in 2022 didn’t so much cause a shift in the search landscape as trigger a series…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
AI companies scored another victory in court this week. Meta on Wednesday won a motion for partial summary…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
Customer Service AI
The Gist Support drives loyalty. Reliable customer support is the top factor in renewing or choosing feedback tools, outranking design and features. Scalability is non-negotiable. Every CX leader surveyed said scalability is the deciding factor in shortlisting new providers. AI and customization spark change. AI-driven insights and…