Taco Bell’s chief digital officer says the company is having an “active conversation” about when to use and not to use AI. The company has apparently rolled out voice AI-powered ordering at more than 500 drive-throughs,…
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The learning from practice paradigm is crucial for developing capable Agentic AI systems, yet it is severely hampered by inefficient…
As the industry weathers repeated allegations that generative AI and its chatbots are unsafe for users — in what some…
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Since it’s hard to predict where this is all going, it’s likely to Microsoft’s long-term advantage to develop its own…
Introduction: The Evolution of AI in Call Centers: For decades, call centers have played a central role in customer…
We introduce MCP-Bench, a benchmark for evaluating large language models (LLMs) on realistic, multi-step tasks that demand tool use, cross-tool…
When deploying AI agents to Amazon Bedrock AgentCore Runtime (currently in preview), customers often want to use custom domain names…
Google states that AI Max for Search can run in low-volume accounts, confirming there’s no minimum conversion recommendation. However, you…
There is just one day left until September starts, marking an exciting opportunity for crypto traders due to…
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AI Research
A new technical paper titled “Accelerating LLM Inference via Dynamic KV Cache Placement in Heterogeneous Memory System” was published by researchers at Rensselaer Polytechnic Institute and…
Industry Applications
Tesla (NASDAQ: TSLA) recently talked about a variety of topics with Wall Street firm Piper Sandler, as the…
GPUs began as graphics accelerators, built to rasterize triangles and shade pixels. Then they trained deep nets.…
Tesla (NASDAQ: TSLA) recently talked about a variety of topics with Wall Street firm Piper Sandler, as…
Tesla has already started rolling out its Full Self-Driving suite to owners in Australia after officially launching…
On August 25th, at the first Tech Day, Qunhe Technology officially released the latest achievements of its large spatial model: the new-generation spatial language model SpatialLM 1.5…
Finance AI
SHANGHAI (Reuters) -China’s artificial intelligence companies have announced two new industry alliances, aiming to develop…
I joined an AI training session for KPMG interns at the firm’s training center in…
Open AI
A federal judge has upheld a ruling directing OpenAI to preserve logs and data slated for deletion after news outlets…
The parents of a teen who died by suicide after ChatGPT coached him on methods of self harm sued OpenAI…
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
Meta has just released an upgrade to its Llama AI model, upgrading from version 3.1 to 3.2 and…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
After an informative 45-day trial run, the Department of the Navy is getting set to expand its rollout…
A group of 60 U.K. lawmakers has signed an open letter accusing Google DeepMind of violating its commitments…
Customer Service AI
Matt Cardy/Contributor/Getty Images News via Getty ImagesFollow ZDNET: Add us as a preferred source on Google.ZDNET’s key takeawaysFast-food chains are experimenting with AI in drive-thrus.Previous gen AI order-takers failed.AI voice tech is playing a larger role in customer service.Fast-food restaurants like Taco Bell and McDonald’s tried to integrate AI…