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AI Research

Hot Chips 25 was held August 24-26 on the Stanford University campus again this year, with many exciting and interesting presentations. I’ve noticed an overall trend…

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Open AI

Customer Service AI

Salesforce CEO Marc Benioff disclosed on July 30, 2025, that artificial intelligence agents currently perform 30% to 50% of all work within the company itself. According to Benioff, these AI systems have successfully resolved 85% of Salesforce’s customer service inquiries and qualify sales leads 40% faster than…

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