TRENDING NEWS
OpenAI is going all in on healthcare AI. The company added two new leaders to its burgeoning healthcare AI team,…
Digital identities, the electronic credentials embedded in phone wallets, workplace logins, and other apps, are becoming ubiquitous. While they offer…
IBM’s latest Cost of a Data Breach Report delivers insights about artificial intelligence (AI) security that extend beyond traditional cybersecurity concerns. While…
While 2025 isn’t shaping up to be the year that tech exits fully rebound, it’s offering a clear preview of…
KEY POINTS:Anthropic launches Claude for Chrome as a research preview, bringing AI directly to your browser sidebar. Claude…
Industry Applications
New videos from Australia have fueled speculations that Tesla’s Full Self-Driving (FSD) will be rolling out in…
The U.S. Supreme Court is shown March 17, 2025 in Washington, DC. Win Mcnamee | Getty ImagesPresident Donald…
New videos from Australia have fueled speculations that Tesla’s Full Self-Driving (FSD) will be rolling out in…
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
Booz Allen Hamilton BAH and Meta Platforms Inc. META have introduced an AI solution named “Space Llama,” designed…
Generative AI has undoubtedly taken center stage in modern computing, and Microsoft hasn’t pulled punches while deeply integrating…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Customer Service AI
Let’s stop pretending: most AI agents deployed in contact centers today are underwhelming. They miss the point, literally. They misinterpret customer intent, create more work for agents, and erode brand trust with every failed interaction. And while expectations have skyrocketed, many brands are still clinging to outdated tools…