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Open AI

Today we’re releasing a preview of ChatGPT Pulse to Pro users—a new experience where ChatGPT proactively does research to deliver…

We’ve observed agents discovering progressively more complex tool use while playing a simple game of hide-and-seek. Through training in our…

Customer Service AI

Cisco recently announced significant enhancements to its Webex Customer Experience portfolio, set to feature an AI-powered Quality Management (QM) system aimed at improving contact center operations. This development promises to reshape how small businesses manage customer interactions, blending advanced artificial intelligence with traditional human oversight. The new…

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