TRENDING NEWS
How a semiconductor veteran turned over a century of horticultural wisdom into AI-led competitive advantage For decades, a ritual played out…
× Click to watch Artificial intelligence (AI) is transforming the way students learn, write, and manage their academic studies. Between…
Unified multimodal models have shown promising results in multimodal content generation and editing but remain largely limited to the image…
NEWYou can now listen to Fox News articles! The Massachusetts Institute of Technology (MIT) became the first university to reject…
Recent advances in Large Language Models (LLMs) and Reinforcement Learning (RL) have led to strong performance in open-domain…
Industry Applications
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The launch of ChatGPT in 2022 didn’t so much cause a shift in the search landscape as trigger a series…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Generative AI has undoubtedly taken center stage in modern computing, and Microsoft hasn’t pulled punches while deeply integrating…
Meta Platforms experienced a notable price move of 9%, significantly outpacing the broader market’s 5% gain over the…
Customer Service AI
× Click to watch Customers now expect instant responses, but most support teams can’t keep up. The challenge is especially tough for growing businesses, where scaling human agents quickly isn’t always possible. Artificial intelligence (AI) is bridging that gap.Modern AI tools can automate ticket sorting, chat replies,…