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Artificial intelligence is the greatest investment opportunity of our lifetime. The time to invest in groundbreaking AI is now, and…
Video generated by OpenAI’s Sora 2 can be just as impressive as those made using Google Gemini’s Veo 3, if…
Key Takeaways AI-powered automation. Zendesk introduces advanced AI Agents and automation tools for service teams. Enhanced collaboration tools. New video,…
A star Chinese artificial intelligence researcher has left Anthropic to join a rival company, citing the American AI start-up’s “anti-China…
Anthropic, the San Francisco–based AI startup behind the Claude AI assistant, is making a major move into India.…
Industry Applications
Flooding from last year’s hurricane Milton rainfall in Punta Gorda, Florida. (Bilanol/Shutterstock) A new artificial intelligence tool…
(Jack_the_sparow/Shutterstock) The rise of AI is putting real pressure on the U.S. power grid. As demand for…
Tesla owners with access to the company’s Full Self-Driving new version, v14, which rolled out on Tuesday…
The launch of ChatGPT in 2022 didn’t so much cause a shift in the search landscape as trigger a series…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
After an informative 45-day trial run, the Department of the Navy is getting set to expand its rollout…
Meta Platforms experienced a notable price move of 9%, significantly outpacing the broader market’s 5% gain over the…
Customer Service AI
Key Takeaways AI-powered automation. Zendesk introduces advanced AI Agents and automation tools for service teams. Enhanced collaboration tools. New video, screen sharing and workflow builders improve real-time support and productivity. Business impact focus. Service leaders gain streamlined operations and deeper insights, potentially increasing efficiency and measurable ROI.…