TRENDING NEWS
Job seekers in all fields can expect to soon be doing a lot more initial screening interviews. While that may…
Turning inbound leads into customers takes quick, personal follow-up. Tailor Assist gives every prospect a thoughtful response at scale, using…
Reinforcement Learning with Verifiable Rewards (RLVR) strengthens LLM reasoning, but training often oscillates between {entropy collapse} and {entropy explosion}. We…
BEIJING: Chinese AI developer DeepSeek has released its “experimental” latest model, which it said was more efficient to train and…
Structured images (e.g., charts and geometric diagrams) remain challenging for multimodal large language models (MLLMs), as perceptual slips…
Industry Applications
Driving east on Interstate 90 in southern Minnesota was just another Sunday drive, until we spotted the…
The legal world tends to look inwards, which is understandable given its complexity. But, AI’s impact is…
Walking into Huawei’s Shanghai Acoustics R&D Centre, I expected a standard facility tour. What I encountered instead…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
Customer Service AI
ZIWO Voice Agent automates customer service calls with a new AI-powered assistant. The solution supports natural conversations in Arabic, English, and French, locally hosted in the MENA region, ensuring data security and compliance. The new feature will be showcased live at GITEX Global 2025 in Hall 3,…