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A dominant share – 86% to be specific – of AI citations come from sources brands already control, according to…
MONTREAL, Oct. 9, 2025 /CNW/ – Bell today announced an important advancement in its strategic partnership with Cohere, providing the…
A social media post about Perplexity AI’s Comet browser completing an online course has stirred a wide discussion online, drawing…
AMSTERDAM – Today, Booking.com has announced the launch of its first customer-facing agentic AI innovations: Smart Messenger and Auto-Reply, designed…
The rapid evolution of large language models (LLMs) and the real world has outpaced the static nature of…
Industry Applications
Spellbook, which likes to be known as ‘the Cursor for contracts’, has raised $50m in a Series…
The U.S. National Highway Traffic Safety Administration (NHTSA) has opened an investigation into nearly 2.9 million Tesla…
CLM pioneer Sirion has launched what it’s calling an agentic ‘conversational contracting experience’. AskSirion will give access…
The launch of ChatGPT in 2022 didn’t so much cause a shift in the search landscape as trigger a series…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
Marc Andreessen, the co-founder of venture capital firm Andreessen Horowitz (a16z), recently made a surprising revelation regarding artificial…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
On Friday, Meta and Booz Allen Hamilton began deploying Meta’s open-source artificial intelligence model, Llama, in space. Astronauts…
Customer Service AI
SurveySparrow, a customer experience platform, has launched SparrowDesk- an AI-first customer support solution that auto-resolves tickets and brings teams closer to truly seamless, omni-channel support. This launch strengthens SurveySparrow’s mission to simplify the entire customer experience lifecycle. SAN FRANCISCO, October 9, 2025 (Newswire.com) – SurveySparrow, trusted by…