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The growing capabilities of large language models and multimodal systems have spurred interest in voice-first AI assistants, yet existing benchmarks…
Alibaba Group Holding’s new Qwen3-Omni multimodal artificial intelligence system has quickly become the most popular model in the world’s largest…
Public television program examines why AI often frustrates customers—and how Gladly is proving it can work differently SAN FRANCISCO, Sept.…
TEMPO.CO, Jakarta – OpenAI launched the ChatGPT Pulse feature to help users organize daily information and provide summaries. Like the general…
Recent Large Language Models (LLMs) and Large Vision-Language Models (LVLMs) increasingly use Reinforcement Learning (RL) for post-pretraining, such…
Industry Applications
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Jul 24, 2025 12:37:00 A study on AI Consult, an AI system for healthcare that only activates when there is…
Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
Customer Service AI
Sprinklr released several agentic AI tools and copilots and previewed others designed to automate marketing, customer service and customer feedback — and to bridge marketing and service processes. Available now are Sprinklr AI Agents, a low-code agent builder platform; Sprinklr Copilot, an agent-assist tool for customer…