TRENDING NEWS
After OpenAI’s video-generating app Sora surged to the No. 1 position on the U.S. App Store, it has now, technically,…
The developer experience is being rewritten with AI. The Developer State of the Union will explore how Codex, gpt-oss, and…
The generative AI wave isn’t coming — it’s already here, and it’s reshaping how the public finds information. In a…
Leading AI service provider Zendesk has announced significant advancements in AI innovation during its recent AI Summit. These breakthroughs are…
A social media post about Perplexity AI’s Comet browser completing an online course has stirred a wide discussion…
Industry Applications
Breaking News: Opus 2, the litigation platform, has bought Dutch startup Uncover, an AI-driven case management company.…
Picture taken on September 4, 2023 shows windmills at the Nysted Offshore Wind Farm constructed by Danish…
Cisco has entered an increasingly competitive race to dominate AI data centre interconnect technology, becoming the latest…
The launch of ChatGPT in 2022 didn’t so much cause a shift in the search landscape as trigger a series…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
Meta Platforms experienced a notable price move of 9%, significantly outpacing the broader market’s 5% gain over the…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
Companies in the AI race are barreling toward a new goalpost: so-called superintelligence, or an AI model that…
Customer Service AI
Leading AI service provider Zendesk has announced significant advancements in AI innovation during its recent AI Summit. These breakthroughs are designed to enhance its Resolution Platform, addressing the increasing complexity and high volume of customer and employee interactions. This comprehensive AI-first solution, tailored specifically for service, enables…