TRENDING NEWS
Forty ancient tombs were unearthed along the Mosul Dam reservoir in northern Iraq due to a drought that lowered water…
This post is co-written with Gareth Jones from Anthropic. Anthropic’s Claude 4 Sonnet model has launched on Amazon Bedrock, marking…
ASML Holding (ASML), the pioneer in semiconductor equipment, has taken a significant stride into the artificial intelligence (AI) landscape by forging a…
Archaeological treasures from Gaza’s five main archaeological sites were removed from the French Biblical and Archaeological School of Jerusalem in what…
OpenAI, on September 12, introduced a new mentorship programme called the “OpenAI Grove” –– a platform to help…
Industry Applications
OpenAI CEO Sam Altman speaks to members of the media as he arrives at a lodge for…
(Michael Vi/Shutterstock) This week at Splunk’s .Conf25 gathering in Boston, the company and its parent Cisco unveiled…
Tesla CEO Elon Musk has assured TSLA investors that he would be enhancing his security detail. Musk’s…
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
After an informative 45-day trial run, the Department of the Navy is getting set to expand its rollout…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Customer Service AI
Customer ServicePhoto: Generated by AI. Adobe Stock.September 12, 2025A hefty majority, 88%, of consumers are satisfied with interactions handled by human customer service agent compared to 60% who feel the same about AI-driven help interactions.Those are top findings from Verizon’s CX Annual Insights report that reveals the…