TRENDING NEWS
C3.ai, Inc. AI stumbled at the start of fiscal 2026, with the first quarter’s revenues declining year over year by…
Recent progress in large language models demonstrates that hybrid architectures–combining self-attention mechanisms with structured state space models like Mamba–can achieve…
OpenAI’s latest report on malicious AI use underscores the tightrope that AI companies are walking between preventing misuse of their…
The Museum of Modern Art in New York has announced a multiyear partnership with the toy company Mattel Inc. As…
The Qwen logo (Bloomberg) — Alibaba Group Holdings Ltd. has established an in-house team for robotics, joining major…
Industry Applications
The launch of ChatGPT in 2022 didn’t so much cause a shift in the search landscape as trigger a series…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Welcome to the Greatest Show on Earth: The AI Revolution Ladies and gentlemen, gather around! The tech circus…
Generative AI has undoubtedly taken center stage in modern computing, and Microsoft hasn’t pulled punches while deeply integrating…
Customer Service AI
Customer engagement and operational efficiency have been identified as key innovation vectors for organizations implementing artificial intelligence strategies. In harnessing that opportunity, teams from GreenShield and Southern California Edison are leveraging agentic AI, low-code tools and UiPath Inc.’s orchestration capabilities to reshape customer service, empower employees and set…