TRENDING NEWS
(Source: GreenOak/Shutterstock) Driven by global reach, today’s supply chains span continents and rely on the right coordination across countless stakeholders. These continent-spanning networks comprise many parties—including brokers, shippers, and warehouses—who must communicate effectively to ensure timely…
ai_poker_cmu.jpgPoker pro Daniel McAulay confers with CMU Ph.D. student Noam Brown on the first day of Brains vs. AI: Upping…
India, often recognised as the world’s technology services capital, evokes mixed reactions; some view it as a compliment, while others…
All the elements are here for another high-profile confrontation — and it couldn’t be happening at a more inopportune time.“There’s…
Have you ever felt understaffed or resource inefficient when a huge influx of customer queries comes your way?The answer to…
Alibaba has unveiled its first AI-powered smart glasses, called ‘Quark AI Glasses’, during the World Artificial Intelligence Conference…
Industry Applications
While the development of increasingly powerful AI models grabs headlines, the big challenge is getting intelligent agents…
Tesla hinted that a smaller pickup truck could be on the way, but the company did not…
Lots of news arriving on AL’s first day back from holiday…here’s a good one about an application…
Earlier this week, Anthropic received a $2.5 billion, five-year revolving credit line. Annualized revenue reached $2 billion in the first…
Credit: CC0 Public Domain Humans beat generative AI models made by Google and OpenAI at a top international mathematics competition,…
OpenAI has revealed its new and powerful ChatGPT agent, which is designed to automate complex tasks and execute multistep queries…
JPMorgan Chase is doing something it’s never done before: publishing equity research on a private company.The bank is moving beyond…
In a blog post last July, Meta CEO Mark Zuckerberg said that “selling access” to Meta’s openly available…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
Customer Service AI
The modern consumer, accustomed to the hyper-personalized experiences delivered by tech giants like Netflix and Amazon, now expects the same level of tailored interaction from their financial institutions. In a crowded and increasingly digital financial landscape, where competition from nimble fintechs and challenger banks is intense, delivering…