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AI Research

Dive Brief: Citi appointed former IBM executive Shobhit Varshney as its head of AI, COO Anand Selvakesari said in a Tuesday internal memo reviewed by CIO…

Industry Applications

Open AI

Our class of eight scholars (out of 550 applicants) brings together collective expertise in literature, philosophy, cell biology, statistics, economics,…

Customer Service AI

In late June, Verizon launched the Project 624 initiative, which entailed improving customer service. AI is central to the program, but many customers believe they are being sold short. Under Project 624, Verizon aims to solve customers’ problems quickly and provide round-the-clock support. Verizon said that while…

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