Recent advances in reinforcement learning (RL) have significantly enhanced the agentic capabilities of large language models (LLMs). In long-term and multi-turn agent tasks, existing approaches driven solely by outcome rewards often suffer from the problem of…
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Recent advances in reinforcement learning (RL) have significantly enhanced the agentic capabilities of large language models (LLMs). In…
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AI Research
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Industry Applications
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Customer Service AI
The Gist Quant launches agentic AI for service. New “digital colleagues” are built to resolve issues end-to-end in real time across phone, chat and—soon—video. Early performance claims. Quant says production deployments are resolving ~77% of issues with sub-5-second responses, outpacing human agents by 13 points. Consumer trust…