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× Click to watch As competition intensifies and customers demand instant responses, many African brands struggle to deliver 24/7 support…
Listen to this article “As we implement new AI tools in operations and customer service, I’ve noticed that some of…
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Customer Service AI
× Click to watch As competition intensifies and customers demand instant responses, many African brands struggle to deliver 24/7 support with lean teams. AI is becoming a powerful ally, automating replies, triaging queries, and lifting the burden on human agents. In this article, we spotlight six African…