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Open AI

Over 130M people created images with Image Gen in its first week inside ChatGPT. Now, with Image Gen in the…

Customer Service AI

Salesforce has sent shockwaves through the global customer experience (CX) industry after Co-founder Marc Benioff revealed that the company had cut its customer service workforce by nearly half. Speaking on “The Logan Bartlett Show,” Benioff disclosed that Salesforce now employs only 5,000 customer service agents — down…

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