TRENDING NEWS
When we launched the AWS Generative AI Innovation Center in 2023, we had one clear goal: help customers turn AI…
In a fast-evolving saga that captures the intensifying battle for AI supremacy, Windsurf—the startup known for its enterprise AI coding…
Mira Murati said that her new AI startup Thinking Machines Lab has raised $2 billion in fresh capital. Murati previously…
Tesla’s Model Y and Model 3 remained the top-selling electric vehicles in the U.S. during Q2 2025, even as the…
This post was co-written with Mohammad Jama, Yun Kim, and Barry Eom from Datadog. The emergence of generative…
Industry Applications
(Source: sdx15/Shutterstock) As the AI race grows more competitive by the week, Elon Musk is once again…
Circle Internet Group Initial Public Offering at the New York Stock Exchange in New York City, U.S.,…
Tesla’s Model Y and Model 3 remained the top-selling electric vehicles in the U.S. during Q2 2025,…
Mark Zuckerberg notified Meta staff today to introduce them to the new superintelligence team. The memo, which WIRED obtained, lists…
“I feel a visceral feeling right now, as if someone has broken into our home and stolen something,” Chen wrote…
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Microsoft has taken “a genuine step toward medical superintelligence,” says Mustafa Suleyman, CEO of the company’s artificial intelligence arm. The…
Booz Allen Hamilton BAH and Meta Platforms Inc. META have introduced an AI solution named “Space Llama,” designed…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Customer Service AI
Photo by Growtika on UnsplashUNSPLASH.COM AI chatbots may resemble their old, less-intelligent predecessors, but appearances are where the similarities end. Rather than operating off of a narrow (and often unhelpful) script, AI chatbots use natural language processing (NLP) to offer nuanced responses to complicated questions. At my…