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Key Takeaways AI-powered automation. Zendesk introduces advanced AI Agents and automation tools for service teams. Enhanced collaboration tools. New video,…
A star Chinese artificial intelligence researcher has left Anthropic to join a rival company, citing the American AI start-up’s “anti-China…
Edgar Cervantes / Android AuthorityTL;DR Google Docs already lets you use Gemini to get help with writing when accessing the…
Listen to the article 3 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief:…
Large language models (LLMs) demonstrate impressive capabilities across a wide range of tasks, yet it remains unclear whether…
Industry Applications
Flooding from last year’s hurricane Milton rainfall in Punta Gorda, Florida. (Bilanol/Shutterstock) A new artificial intelligence tool…
(Jack_the_sparow/Shutterstock) The rise of AI is putting real pressure on the U.S. power grid. As demand for…
Tesla owners with access to the company’s Full Self-Driving new version, v14, which rolled out on Tuesday…
The launch of ChatGPT in 2022 didn’t so much cause a shift in the search landscape as trigger a series…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
After an informative 45-day trial run, the Department of the Navy is getting set to expand its rollout…
Welcome to the Greatest Show on Earth: The AI Revolution Ladies and gentlemen, gather around! The tech circus…
By Market Capitalisation. Net Sales. Net Profit. Total Assets. Excise. Other Income. Raw Materials. Power & Fuel. Employee…
Customer Service AI
Key Takeaways AI-powered automation. Zendesk introduces advanced AI Agents and automation tools for service teams. Enhanced collaboration tools. New video, screen sharing and workflow builders improve real-time support and productivity. Business impact focus. Service leaders gain streamlined operations and deeper insights, potentially increasing efficiency and measurable ROI.…