TRENDING NEWS
Every day, organizations process millions of documents, including invoices, contracts, insurance claims, medical records, and financial statements. Despite the critical…
Update, Monday August 18, 2025: This article has been updated with details on Google AI cloud services and the final…
Bill Dally, Nvidia chief scientistNvidia The annual HotChips conference starts this Sunday, Aug. 24, in San Francisco. Nvidia is scheduled…
Alexandr Wang, the new Chief AI Officer at Meta, announced on Friday afternoon that Meta will license Midjourney’s “aesthetic technology”…
Stability AI, a pioneering generative AI firm based in the UK, has announced its participation in the upcoming…
Industry Applications
Tesla’s new Model Y L might not come to the U.S., CEO Elon Musk said this morning.…
Tesla’s new Model Y L might not come to the U.S., CEO Elon Musk said this morning.…
(Source: Shutterstock) Several developments around Beijing-based startup DeepSeek and its ripple effects on global AI competition surrounded…
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
On Friday, Meta and Booz Allen Hamilton began deploying Meta’s open-source artificial intelligence model, Llama, in space. Astronauts…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Customer Service AI
Too Long; Didn’t Read:Oakland’s 2025 outlook: AI may automate ~30% of routine hours by 2030, but 93% of customers prefer human help. Upskill in prompt‑writing and agent‑assist workflows (15‑week programs cost ~$3,582) to shift roles from triage to retention, empathy, and higher‑value work. Oakland matters because the…