TRENDING NEWS
Few investors speak as bluntly — or think as big — as Vinod Khosla. The Khosla Ventures’ founder has never…
Continuing to fulfill its promise to bring third-party AI models into its Firefly ecosystem, Adobe has added Luma AI’s newest…
BOSTON, Sept. 23, 2025 /PRNewswire/ — Cohere Health®, the leader in clinical intelligence solutions for health plans, today announced its inclusion…
Filevine, a Utah-based legal intelligence company that started in 2015, has just raised $400m in a huge Series E funding…
The General Services Administration (GSA) announced a OneGov agreement with Meta that provides federal agencies with streamlined access…
Industry Applications
Nvidia CEO Jensen Huang told CNBC this week that the chipmaker’s AI infrastructure plan with OpenAI is…
Piper Sandler boosted its Tesla (NASDAQ:TSLA) price target to $500 from $400, maintaining an “Overweight” rating after…
Tesla has been granted a new patent for its “Unboxed Process” of manufacturing, which aims to enhance…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Jul 24, 2025 12:37:00 A study on AI Consult, an AI system for healthcare that only activates when there is…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
Customer Service AI
The Gist Chatbot frustration is real. Surveys show 76–80% of users feel bots waste time or fail to answer simple questions. Natural language is the differentiator. Success depends on handling typos, slang, vague input and emotional tone. The CLARITY framework sets the standard. Comprehension, context, recognition, personalization,…