TRENDING NEWS
When a high school student uses AI to design a community mural or a college freshman collaborates with peers across…
The tech world experienced a costly and highly consequential wake-up call this week with the revelation that Chinese newcomer DeepSeek…
A Perplexity user demonstrated the Comet browser’s AI agent capabilities by having it autonomously handle a FedEx customer support interaction,…
Tesla is rolling out its second update to its Robotaxi app after it launched the driverless ride-hailing service less than…
Anthropic announced a new directory of tools that connect to Claude, called Connectors, on July 14. This enables…
Industry Applications
Twitter CEO Jack Dorsey testifies during a remote video hearing held by subcommittees of the U.S. House…
(Source: Anocha Stocker/Shutterstock) Walk into any boardroom today and you’ll hear the same buzzwords circulating: AI, Gen…
Tesla is rolling out its second update to its Robotaxi app after it launched the driverless ride-hailing…
“I feel a visceral feeling right now, as if someone has broken into our home and stolen something,” Chen wrote…
Readers help support Windows Report. We may get a commission if you buy through our links. Read our disclosure page…
Microsoft has taken “a genuine step toward medical superintelligence,” says Mustafa Suleyman, CEO of the company’s artificial intelligence arm. The…
In a bid to retain its staffers amid a Meta poaching spree, OpenAI is giving them a mandatory week-long vacation.According…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
At its inaugural LlamaCon AI developer conference on Tuesday, Meta announced an API for its Llama series of…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
Google (GOOGL, Financials) just made one of its most interesting moves yet in the AI arms race; the…
Customer Service AI
Opinions expressed by Entrepreneur contributors are their own. For over 50 years, automated phone systems have been a mainstay of customer interaction. Early Interactive Voice Response (IVR) systems freed employees from repetitive tasks, yet left customers navigating frustrating menus with impersonal, robotic responses.In an era where personalization…