Want to keep track of the largest startup funding deals in 2025 with our curated list of $100 million-plus venture deals to U.S.-based companies? Check out The Crunchbase Megadeals Board. This is a weekly feature that…

Featured post

AI Research

Industry Applications

Open AI

Customer Service AI

Swedish fintech giant Klarna, once celebrated for its bold leap into artificial intelligence, is now facing an unexpected problem: software engineers and marketing staff answering customer complaints. The move, first reported by Business Insider, reflects a dramatic reversal after CEO Sebastian Siemiatkowski gutted the company’s customer service…

Latest Updates: