TRENDING NEWS
Spotify on Thursday announced a series of updates to its AI policy, designed to better indicate when AI is being…
China’s regulatory agency handling automotive concerns has released a draft on what it is considering to be standard for door…
The Gist Quant launches agentic AI for service. New “digital colleagues” are built to resolve issues end-to-end in real time…
Today, we’re announcing the private beta of AI Index for domains on Cloudflare, a new type of web index that…
Industry Applications
Elon Musk has shared some context behind xAI’s lawsuit against rival OpenAI. News of the lawsuit emerged…
Pavlo Gonchar | SOPA Images | Lightrocket | Getty ImagesAnthropic is stepping up its global enterprise ambitions.The…
Elon Musk has shared some context behind xAI’s lawsuit against rival OpenAI. News of the lawsuit emerged…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Jul 24, 2025 12:37:00 A study on AI Consult, an AI system for healthcare that only activates when there is…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
Meta’s open-source AI model, Llama, has now been downloaded over 1 billion times, marking a huge milestone for…
Customer Service AI
The Gist Quant launches agentic AI for service. New “digital colleagues” are built to resolve issues end-to-end in real time across phone, chat and—soon—video. Early performance claims. Quant says production deployments are resolving ~77% of issues with sub-5-second responses, outpacing human agents by 13 points. Consumer trust…