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Forget consumer chatbots — IBM is targeting a much more lucrative AI market. Here’s the overlooked opportunity that could drive…
If you are sitting on the fence about Alibaba Group Holding, you are definitely not alone. Plenty of investors are…
“One of the key things to understand about cybersecurity is that it’s a mind game,” Ami Luttwak, chief technologist at…
Sep 02, 2025 12:45:00 The development team behind Tencent’s large-scale language model ‘ Hunyuan ‘ has released two open-source AI…
Earlier this month, an OpenAI engineer announced he was hiring for a new team.OpenAI is building a new…
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pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Jul 24, 2025 12:37:00 A study on AI Consult, an AI system for healthcare that only activates when there is…
Marc Andreessen, the co-founder of venture capital firm Andreessen Horowitz (a16z), recently made a surprising revelation regarding artificial…
Welcome to the Greatest Show on Earth: The AI Revolution Ladies and gentlemen, gather around! The tech circus…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Customer Service AI
Imagine an AI handling customer service tasks, such as managing 1,000 support tickets per month, thereby saving a business $50,000 in labor costs. Despite this impressive efficiency, the developers behind the AI face a major challenge. They are unable to demonstrate the financial benefits to the clients…