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IBM’s quantum processors have posted the first documented performance edge over classical machines in a commercial setting. In partnership with…
It’s no secret that vibe coding — using AI-powered coding tools to build apps and websites via natural language prompts…
Great support is about speed and quality. See how OpenAI’s support agent uses AI to triage requests, recommend next steps,…
Reinforcement learning (RL) is the dominant paradigm for sharpening strategic tool use capabilities of LLMs on long-horizon, sparsely-rewarded agent tasks,…
Just a heads up, if you buy something through our links, we may get a small share of…
Industry Applications
Two companies that legal tech pioneer Preston Clark helped to create: SimpleDocs and Law Insider, have merged…
Driving east on Interstate 90 in southern Minnesota was just another Sunday drive, until we spotted the…
The legal world tends to look inwards, which is understandable given its complexity. But, AI’s impact is…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Customer Service AI
ZIWO Voice Agent automates customer service calls with a new AI-powered assistant. The solution supports natural conversations in Arabic, English, and French, locally hosted in the MENA region, ensuring data security and compliance. The new feature will be showcased live at GITEX Global 2025 in Hall 3,…