TRENDING NEWS
Online gaming platform Roblox is launching a TikTok-like short-form video feed for sharing gameplay moments, the company unveiled on Friday…
Too Long; Didn’t Read:In 2025 Colombian customer service must adopt AI: CONPES 4144 commits COP 479 billion (~USD 115.9M) through…
The success of powerful open source Large Language Models (LLMs) has enabled the community to create a vast collection of…
A new kind of cybercrime has emerged in the online job market, and it is powered by Claude AI. Behind…
The Ali Tongyi Qwen team announced today the launch of the Qwen-3-Max-Preview language model, which is regarded as…
Industry Applications
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
Generative AI has undoubtedly taken center stage in modern computing, and Microsoft hasn’t pulled punches while deeply integrating…
On Friday, Meta and Booz Allen Hamilton began deploying Meta’s open-source artificial intelligence model, Llama, in space. Astronauts…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Customer Service AI
The Gist Personalization is priority. 31% of CX leaders are strongly positive about AI’s potential to personalize experiences, making it the top goal. Cost is the main hurdle. 42% cite tool expenses as their biggest AI challenge, with prediction accuracy and data integration also weighing heavily. CSAT…