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Large reasoning models (LRMs) with multi-step reasoning capabilities have shown remarkable problem-solving abilities, yet they exhibit concerning safety vulnerabilities that…
Under the new entitlement agreement, Hoth Therapeutics secures annual NVIDIA AI Enterprise Essentials licenses to support its GPU-powered infrastructure, enabling…
Microsoft has shared guidance on structuring content to increase its likelihood of being selected for AI-generated answers across Bing-powered surfaces.…
When Nick Turley joined OpenAI in 2022 as the head of ChatGPT, he was tasked with commercializing the company’s research.…
Tesla owners with access to the company’s Full Self-Driving new version, v14, which rolled out on Tuesday morning, are showcasing…
USPTO to use AI tool for automated search pilot The USPTO continues to invest heavily in AI capabilities; a new…
Long-sequence modeling faces a fundamental trade-off between the efficiency of compressive fixed-size memory in RNN-like models and the…
Industry Applications
Lucy Nixon and Richard Tapp, both well-known legal sector experts with a track record in managed services,…
Another week, another massive investment in chips by an AI firm. This week’s edition features OpenAI committing…
In laboratories across the world, AI tools have been aiding researchers in sorting through data, simulating reactions,…
The launch of ChatGPT in 2022 didn’t so much cause a shift in the search landscape as trigger a series…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Welcome to the Greatest Show on Earth: The AI Revolution Ladies and gentlemen, gather around! The tech circus…
Customer Service AI
Key Takeaways AI-powered automation. Zendesk introduces advanced AI Agents and automation tools for service teams. Enhanced collaboration tools. New video, screen sharing and workflow builders improve real-time support and productivity. Business impact focus. Service leaders gain streamlined operations and deeper insights, potentially increasing efficiency and measurable ROI.…