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Open AI

Fidji Simo during a Bloomberg Originals feature in November 2024. Image: Bloomberg Originals YouTube eWEEK content and product recommendations are…

Customer Service AI

Salesforce has unveiled a new initiative, Agentforce for Public Sector, aiming to reshape how government agencies interact with citizens by leveraging artificial intelligence (AI). This innovative platform promises to ease the burden on public sector workers, thereby enhancing service delivery while potentially providing a template for small…

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