TRENDING NEWS
Featured post
The $7,500 EV tax credit has officially expired, as it came to its closure at midnight on September 30. Many…
Insurance-focused law firm Kennedys has formed a partnership with Spellbook to support legal AI training for its junior lawyers as…
While large language models (LLMs) with reasoning capabilities are progressing rapidly on high-school math competitions and coding, can they reason…
On the Dash: Stellantis and Mistral AI are expanding their partnership to embed artificial intelligence across the automaker’s operations. New…
If you’ve ever burned hours wrangling PDFs, screenshots, or Word files into something an agent can use, you…
Industry Applications
Insurance-focused law firm Kennedys has formed a partnership with Spellbook to support legal AI training for its…
Investors should consider gold as a hedge if the U.S. government shutdown drags on longer than expected,…
The $7,500 EV tax credit has officially expired, as it came to its closure at midnight on…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
At its inaugural LlamaCon AI developer conference on Tuesday, Meta announced an API for its Llama series of…
We missed this earlier: Social media conglomerate Meta is involved in revenue-sharing agreements with hosts of its Llama…
After an informative 45-day trial run, the Department of the Navy is getting set to expand its rollout…
Customer Service AI
Experiments were carried out to determine the effectiveness of the proposed method to assess the influence of customer emotions expressed during contact center hotline conversations on the accuracy of intent recognition. Recognizing that performance can be sensitive to input data quality, three sets of experiments were performed.…