TRENDING NEWS
Making democracy work isn’t easy, as recent events have made clear. Some critics would argue that technology is making it…
Sales teams at OpenAI use GTM Assistant to work smarter every day. Learn how this internal tool automates meeting prep,…
Multimodal large language models (MLLMs) have demonstrated remarkable capabilities in aligning visual inputs with natural language outputs. Yet, the extent…
Sam Altman-led OpenAI (PC:OPAIQ) is taking on Chinese short-form video giant TikTok with its own artificial intelligence (AI)-video generator app.…
We introduce SIRI, Scaling Iterative Reinforcement Learning with Interleaved Compression, a simple yet effective RL approach for Large…
Industry Applications
Tesla stock (NASDAQ: TSLA) has pushed yet another Wall Street firm to boost its price target, but…
Two companies that legal tech pioneer Preston Clark helped to create: SimpleDocs and Law Insider, have merged…
Driving east on Interstate 90 in southern Minnesota was just another Sunday drive, until we spotted the…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
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Customer Service AI
AILearn why AI customer service solutions make a revolution in the customer support processes, maximize their performance, and what advantages of AI customer service solutions different industries have.Photo: Adobe StockSeptember 30, 2025 by Karel Smith — Business Manager, GPTBots.aiA significant shift in customer support is developing, and…