TRENDING NEWS
Several current and former OpenAI researchers are speaking out over the company’s first foray into social media: the Sora app,…
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Developing autonomous agents that effectively interact with Graphic User Interfaces (GUIs) remains a challenging open problem, especially for small on-device…
This post was co-written with Shriram Sridharan, Taeuk Kang, and Santhosh Kumar Manavasi Lakshminarayanan from Rox. Rox is building a…
OpenAI has overtaken SpaceX as the largest startup and most valuable private company in the world. Bloomberg has…
Industry Applications
Legal AI startup August has launched Personas, ‘a memory layer purpose-built for legal work’, which remembers how…
While harvesting a field of irrigated corn, Quentin Connealy noticed something unusual: The dryland corners were outyielding…
Saga, which has its roots in Holland and Norway, has raised over €1.5 million in a Seed…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
Meta has introduced the ‘Llama Startup Program’, a strategic initiative aimed at empowering early-stage companies in the United…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Customer Service AI
Experiments were carried out to determine the effectiveness of the proposed method to assess the influence of customer emotions expressed during contact center hotline conversations on the accuracy of intent recognition. Recognizing that performance can be sensitive to input data quality, three sets of experiments were performed.…