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In the rapidly evolving world of customer service technology, a new player is making waves with an innovative approach to…
The effectiveness of Large Language Models (LLMs) is heavily influenced by the reasoning strategies, or styles of thought, employed in…
In the rapidly evolving world of artificial intelligence, a new study from researchers at Hugging Face has sent ripples through…
If you’ve been on the New York City subway recently, you’ve probably seen stark white ads promoting a wearable AI…
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Industry Applications
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Jul 24, 2025 12:37:00 A study on AI Consult, an AI system for healthcare that only activates when there is…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
Generative AI has undoubtedly taken center stage in modern computing, and Microsoft hasn’t pulled punches while deeply integrating…
After an informative 45-day trial run, the Department of the Navy is getting set to expand its rollout…
Customer Service AI
In the rapidly evolving world of customer service technology, a new player is making waves with an innovative approach to longstanding frustrations. Quant, a startup focused on AI-driven solutions, has unveiled its agentic AI system designed to overhaul how businesses handle customer inquiries. This launch comes at…