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Open AI

Our class of eight scholars (out of 550 applicants) brings together collective expertise in literature, philosophy, cell biology, statistics, economics,…

Customer Service AI

Bills proposed in both the U.S. Senate and House of Representatives would rewire contact center AI technology and the practice of outsourcing the work to places such as the Philippines, India, Eastern Europe and Latin America. Experts advise customer service and contact center leaders to monitor…

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