TRENDING NEWS
Now, let’s rewind two years. Almost to the day, Bruce and I uncovered a vulnerability. While preparing a case study for a workshop…
As part of the arrangement, AMD will allow OpenAI to purchase up to 160 million AMD shares at 1 cent…
In the race to automate everything – from customer service to code – AI is being heralded as a silver…
Exhibit tables at TechCrunch Disrupt 2025, happening October 27–29 in San Francisco’s Moscone West, are one of the most in-demand…
NRI PULSE STAFF REPORT San Francisco, CA, October 6, 2025: Artificial intelligence research startup Anthropic, the company behind…
Industry Applications
Harvey has announced a €50m strategic investment from EQT Growth, the early stage venture group of the…
Relativity has launched Rel Labs, an investment arm and innovation hub, with The Legal Tech Fund partnering…
Tesla has released a cryptic teaser for something massive, and it will release details on it this…
The launch of ChatGPT in 2022 didn’t so much cause a shift in the search landscape as trigger a series…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
Booz Allen Hamilton BAH and Meta Platforms Inc. META have introduced an AI solution named “Space Llama,” designed…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Generative AI has undoubtedly taken center stage in modern computing, and Microsoft hasn’t pulled punches while deeply integrating…
Customer Service AI
Connie Etemadi | ContributorMany companies are moving beyond rigid, scripted chatbots toward more natural customer interactions. A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into the age of sophisticated artificial intelligence. According to Kevin Wu, CEO of Leaping…