TRENDING NEWS
SB 53, the AI safety and transparency bill that California Gov. Gavin Newsom signed into law this week, is proof that state regulation doesn’t have to hinder…
Using Gemini and Google DeepMind’s generative image technology, we worked with Lovegrove Studio to build a fine-tuned model to act…
And most glaringly, Apple noted that xAI is not a rival or consumer in the smartphone industry, where it alleges…
The “low-hire, low-fire” job market persisted in August, as job openings remained steady and layoffs were low, according to Bureau…
Chinese AI maker DeepSeek will be able to slash API prices by more than 50% following the launch…
Industry Applications
While harvesting a field of irrigated corn, Quentin Connealy noticed something unusual: The dryland corners were outyielding…
Saga, which has its roots in Holland and Norway, has raised over €1.5 million in a Seed…
Today’s AL TV Product Walk Through is with Lupl, the task management and workflow automation platform built…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Meta Platforms experienced a notable price move of 9%, significantly outpacing the broader market’s 5% gain over the…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Customer Service AI
Experiments were carried out to determine the effectiveness of the proposed method to assess the influence of customer emotions expressed during contact center hotline conversations on the accuracy of intent recognition. Recognizing that performance can be sensitive to input data quality, three sets of experiments were performed.…