TRENDING NEWS
HSBC today announced what it says is the world’s first empirical evidence demonstrating the potential of current quantum computers to…
Enterprise demand for AI is surging as intelligent agents transform how work gets done. In 2024 alone, private AI agent…
Microsoft has cut off the Israel Ministry of Defense’s access to some of its tech and services after an internal investigation found the organization appeared to be using…
Most financial advisors have probably never heard of a “robots.txt” file, but Christopher Hensley, president and CEO of Houston First…
Robotic manipulation policies often fail to generalize because they must simultaneously learn where to attend, what actions to…
Industry Applications
(K illustrator Photo/Shutterstock) At its recent annual conference in Boston, Splunk made the case that AI now…
U.S. President Donald Trump speaks during the 80th session of the United Nations General Assembly (UNGA) at…
China’s regulatory agency handling automotive concerns has released a draft on what it is considering to be…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Jul 24, 2025 12:37:00 A study on AI Consult, an AI system for healthcare that only activates when there is…
Booz Allen Hamilton BAH and Meta Platforms Inc. META have introduced an AI solution named “Space Llama,” designed…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Meta Platforms experienced a notable price move of 9%, significantly outpacing the broader market’s 5% gain over the…
Customer Service AI
NEW YORK, Sept. 25, 2025 /PRNewswire/ — LivePerson (NASDAQ: LPSN), a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, today announced its inclusion in the Gartner “Competitive Landscape: Digital Customer Service” report. In the report, Gartner found that “vendors from the CCaaS, CRM CEC and…