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The chatbot offers quick, accurate answers to frequently asked customer service questions from Turnpike users, including tolls, E-Z Pass and travel conditions. MIDDLETOWN, Pa. — The Pennsylvania Turnpike Commission on Monday introduced Miles, a new AI-powered…
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Sprinklr released several agentic AI tools and copilots and previewed others designed to automate marketing, customer service and customer…
In a highly anticipated moment for the Kazakhstan cultural scene, the Almaty Museum of Arts (ALMA) opened its doors to…
“Stat” management programs, inspired decades ago by New York City’s CompStat and Baltimore’s CitiStat, still constitute a critical component of…
Get stronger, one pull-up at a time with ChatGPT. 🎧 Music: “Someone, Somewhere (In Summertime)” by Simple Minds source
A Lithuania-based company selling AI-generated “reputation reports” on individuals faces a formal complaint for violating European data protection laws. Noyb,…
Imagine an AI handling customer service tasks, such as managing 1,000 support tickets per month, thereby saving a business $50,000…
This holiday season, it’s expected that 56% of consumers will require same day shipping while mobile commerce is set to…
Accurate classification of products under the Harmonized Tariff Schedule (HTS) is a critical bottleneck in global trade, yet it has…
While Transformer-based models have demonstrated remarkable language modeling performance, their high complexities result in high costs when processing…
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AI Research
CANADA – 2025/09/27: In this photo illustration, the IBM (International Business Machines Corporation) logo is seen displayed on a smartphone screen. (Photo Illustration by Thomas Fuller/SOPA…
Industry Applications
Gold prices were poised for a second consecutive weekly gain on Friday, driven by safe-haven demand amid tensions…
The Tesla Model S Plaid has been around for some time. Today, it is no longer the…
Electric cars are increasingly visible on Sweden’s roads, but how quickly they find buyers varies widely. New…
When it came time for ZeaKal to expand to the United States, traditional markets didn’t make much…
What if you could create a high-resolution video complete with perfectly synchronized audio, all from a simple text description or static image? With the unveiling of WAN…
Finance AI
SHANGHAI (Reuters) -China’s artificial intelligence companies have announced two new industry alliances, aiming to develop…
I joined an AI training session for KPMG interns at the firm’s training center in…
Open AI
In today’s Digest, we discuss Paramount-Skydance planning a bid for Warner Bros. Discovery, the FTC investigating AI chatbots and France…
OpenAI said today it’s working with the U.S. Department of Defense on a pilot program that will see it create…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Jul 24, 2025 12:37:00 A study on AI Consult, an AI system for healthcare that only activates when there is…
Meta has prevailed in a high-profile federal lawsuit claiming that it allegedly trained its powerful AI model, Llama,…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Newton advances next-generation research and development of generalist robots through open source SAN JOSE, Calif., Sept. 29, 2025…
Customer Service AI
Sprinklr released several agentic AI tools and copilots and previewed others designed to automate marketing, customer service and customer feedback — and to bridge marketing and service processes. Available now are Sprinklr AI Agents, a low-code agent builder platform; Sprinklr Copilot, an agent-assist tool for customer…