TRENDING NEWS
arXiv:2507.02197v1 Announce Type: new Abstract: As LLMs are increasingly studied as role-playing agents to generate synthetic data for human behavioral…
After testing Google’s $250/month AI Ultra plan, I made the switch to Canva’s new Veo 3-powered video tool and I…
CANNES — Wall Street’s new plumbing is being built on Ethereum and this week its architects took over the same…
What are caustics? A caustic is a beautiful phenomenon in nature where curved surfaces reflect or refract light, thereby concentrating…
German IT firm TNG Technology Consulting has released a new open-source AI model that is reportedly twice as…
Industry Applications
The OPEC logo is displayed on a mobile phone screen in front of a computer screen displaying…
Tech companies that are cutting jobs and leaning more on artificial intelligence are also disrupting themselves.Amazon’s Chief…
CANNES — Wall Street’s new plumbing is being built on Ethereum and this week its architects took…
Microsoft has taken “a genuine step toward medical superintelligence,” says Mustafa Suleyman, CEO of the company’s artificial intelligence arm. The…
In a bid to retain its staffers amid a Meta poaching spree, OpenAI is giving them a mandatory week-long vacation.According…
Mark Chen, the chief research officer at OpenAI, sent a forceful memo to staff on Saturday, promising to go head-to-head…
Meta CEO Mark Zuckerberg just hired his dream team of AI avengers, raising the stakes in the all-out battle between…
Meta has introduced the ‘Llama Startup Program’, a strategic initiative aimed at empowering early-stage companies in the United…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Customer Service AI
GUANGXI ZHUANG, CHINA — A study conducted by researchers affiliated with Guangxi Power Grid and Chinese universities, participated by 13 customer service representatives (CSRs), reveals that AI assistants, while promising efficiency, often introduce new challenges for customer service representatives. Workers report inaccuracies, additional verification tasks, and unreliable emotion…