TRENDING NEWS
(Jack_the_sparow/Shutterstock) The rise of AI is putting real pressure on the U.S. power grid. As demand for compute explodes, the…
C3.ai (AI) shares have been under pressure after the company released weaker-than-expected first quarter fiscal 2026 results, withdrew its annual…
Digitizing the physical world into accurate simulation-ready virtual environments offers significant opportunities in a variety of fields such as augmented…
Don’t miss out on our latest stories. Add PCMag as a preferred source on Google.Don’t expect to see as many…
PSG has a portfolio of 160 mid-market software companiesMistral AI is a generative AI companyMistral AL is headquartered…
Industry Applications
Cisco has entered an increasingly competitive race to dominate AI data centre interconnect technology, becoming the latest…
Lucy Nixon and Richard Tapp, both well-known legal sector experts with a track record in managed services,…
Another week, another massive investment in chips by an AI firm. This week’s edition features OpenAI committing…
The launch of ChatGPT in 2022 didn’t so much cause a shift in the search landscape as trigger a series…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
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Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
In a blog post last July, Meta CEO Mark Zuckerberg said that “selling access” to Meta’s openly available…
Customer Service AI
Key Takeaways AI-powered automation. Zendesk introduces advanced AI Agents and automation tools for service teams. Enhanced collaboration tools. New video, screen sharing and workflow builders improve real-time support and productivity. Business impact focus. Service leaders gain streamlined operations and deeper insights, potentially increasing efficiency and measurable ROI.…