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C3.ai, Inc. (NYSE:AI) missed earnings with its latest first-quarter results, disappointing overly-optimistic forecasters. Statutory earnings fell substantially short of expectations,…
Retrieval Augmented Generation (RAG) is a fundamental approach for building advanced generative AI applications that connect large language models (LLMs)…
ASML Holding (ASML), the pioneer in semiconductor equipment, has taken a significant stride into the artificial intelligence (AI) landscape by forging a…
Archaeological treasures from Gaza’s five main archaeological sites were removed from the French Biblical and Archaeological School of Jerusalem in what…
Billionaire AI mogul Sam Altman is preparing to part ways with his enormous Hawaii compound, putting the property on the…
MIT police are investigating two instances of hand-drawn swastikas on campus that were discovered this week, President Sally Kornbluth announced…
This research, conducted by the Tencent Hunyuan team in collaboration with the University of Macau, Chinese University of…
Industry Applications
(Michael Vi/Shutterstock) This week at Splunk’s .Conf25 gathering in Boston, the company and its parent Cisco unveiled…
Tesla CEO Elon Musk has assured TSLA investors that he would be enhancing his security detail. Musk’s…
Tesla’s Board of Directors has proposed a new pay package for company CEO Elon Musk that would…
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Customer Service AI
Customer ServicePhoto: Generated by AI. Adobe Stock.September 12, 2025A hefty majority, 88%, of consumers are satisfied with interactions handled by human customer service agent compared to 60% who feel the same about AI-driven help interactions.Those are top findings from Verizon’s CX Annual Insights report that reveals the…