TRENDING NEWS
USPTO to use AI tool for automated search pilot The USPTO continues to invest heavily in AI capabilities; a new…
Share valuations based on past earnings have also reached their highest levels since the dotcom bubble 25 years ago, though…
Conventional wisdom holds that you need to fix your data management shortcomings before succeeding with AI. But that may no…
Large reasoning models (LRMs) with multi-step reasoning capabilities have shown remarkable problem-solving abilities, yet they exhibit concerning safety vulnerabilities that…
Long-sequence modeling faces a fundamental trade-off between the efficiency of compressive fixed-size memory in RNN-like models and the…
Industry Applications
Another week, another massive investment in chips by an AI firm. This week’s edition features OpenAI committing…
In laboratories across the world, AI tools have been aiding researchers in sorting through data, simulating reactions,…
Flooding from last year’s hurricane Milton rainfall in Punta Gorda, Florida. (Bilanol/Shutterstock) A new artificial intelligence tool…
The launch of ChatGPT in 2022 didn’t so much cause a shift in the search landscape as trigger a series…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Mark Zuckerberg, the founder and CEO of Meta Platforms, thinks that the future of artificial technology (AI) lies…
Meta has introduced the ‘Llama Startup Program’, a strategic initiative aimed at empowering early-stage companies in the United…
Customer Service AI
Key Takeaways AI-powered automation. Zendesk introduces advanced AI Agents and automation tools for service teams. Enhanced collaboration tools. New video, screen sharing and workflow builders improve real-time support and productivity. Business impact focus. Service leaders gain streamlined operations and deeper insights, potentially increasing efficiency and measurable ROI.…