TRENDING NEWS
Robby Walker, one of Apple’s most senior artificial intelligence executives, is reportedly leaving the company. A report citing people with…
To receive Morning Links in your inbox every weekday, sign up for our Breakfast with ARTnews newsletter. The Headlines HUMAN REMAINS. A new report has found that…
Over the past year, Genesys and Zoom have launched tight integrations with ServiceNow Customer Service Management (CSM), the widely utilized…
The CapCut Desktop Video Editor features AI Voice Generator, which turns written promotional scripts into natural confident voiceovers, making it…
New York, New York–(Newsfile Corp. – September 15, 2025) – If you suffered a loss on your C3.ai,…
Industry Applications
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
Meta has introduced the ‘Llama Startup Program’, a strategic initiative aimed at empowering early-stage companies in the United…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
Mistral AI, a Paris-based startup founded by former Meta META researchers Guillaume Lample and Timothée Lacroix, is rapidly…
Customer Service AI
Over the past year, Genesys and Zoom have launched tight integrations with ServiceNow Customer Service Management (CSM), the widely utilized customer support CRM.Unlike other integrations, these embed several of the CCaaS vendors’ tools, including voice and digital channels, call management, and routing, natively inside ServiceNow CSM.The integrations…