TRENDING NEWS
Enterprise demand for AI is surging as intelligent agents transform how work gets done. In 2024 alone, private AI agent…
Microsoft has cut off the Israel Ministry of Defense’s access to some of its tech and services after an internal investigation found the organization appeared to be using…
Most financial advisors have probably never heard of a “robots.txt” file, but Christopher Hensley, president and CEO of Houston First…
Beginning January 1, 2026, Bulgaria will adopt the euro (EUR) as its official currency, replacing the Bulgarian lev (BGN). As…
Insta360 has released the Wave, an AI-powered omnidirectional microphone and speaker. The device is designed as an audio…
Industry Applications
(K illustrator Photo/Shutterstock) At its recent annual conference in Boston, Splunk made the case that AI now…
U.S. President Donald Trump speaks during the 80th session of the United Nations General Assembly (UNGA) at…
China’s regulatory agency handling automotive concerns has released a draft on what it is considering to be…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Jul 24, 2025 12:37:00 A study on AI Consult, an AI system for healthcare that only activates when there is…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
Customer Service AI
NEW YORK, Sept. 25, 2025 /PRNewswire/ — LivePerson (NASDAQ: LPSN), a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, today announced its inclusion in the Gartner “Competitive Landscape: Digital Customer Service” report. In the report, Gartner found that “vendors from the CCaaS, CRM CEC and…