Introduction: The Evolution of AI in Call Centers: For decades, call centers have played a central role in customer service. Traditionally staffed with large teams of agents, they operated as cost-heavy units designed to handle…
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Bank of America on Friday raised its average gold price forecast for the next six years by 6% to $3,049…
MIT’s robot bee – released by the researchers In 2021, researchers at the Massachusetts Institute of Technology (MIT) tried to…
Anthropic, the AI safety startup behind the Claude chatbot, has quietly redrawn its privacy boundaries. Starting this month, all consumer…
Sometimes described as the “Holy Grail” of clean energy, the fusion process generates heat, which can be used to make…
The ’s move through 6,500 wasn’t fireworks or drama. It was a steady, deliberate march — the kind of stride…
Companies in the AI race are barreling toward a new goalpost: so-called superintelligence, or an AI model that can surpass…
Benzinga and Yahoo Finance LLC may earn commission or revenue on some items through the links below. Analysts are saying…
Ella graduated top of her class with a marketing degree and a solid internship track record. But after four months…
When deploying AI agents to Amazon Bedrock AgentCore Runtime (currently in preview), customers often want to use custom…
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AI Research
Benzinga and Yahoo Finance LLC may earn commission or revenue on some items through the links below. Analysts are saying that International Business Machines could hit…
Industry Applications
Tesla has already started rolling out its Full Self-Driving suite to owners in Australia after officially launching the…
Tesla (NASDAQ: TSLA) recently talked about a variety of topics with Wall Street firm Piper Sandler, as…
Wind turbines in Rio Vista, California, US, on Thursday, Aug. 28, 2025.David Paul Morris | Bloomberg |…
Bank of America on Friday raised its average gold price forecast for the next six years by…
On August 25th, at the first Tech Day, Qunhe Technology officially released the latest achievements of its large spatial model: the new-generation spatial language model SpatialLM 1.5…
Finance AI
SHANGHAI (Reuters) -China’s artificial intelligence companies have announced two new industry alliances, aiming to develop…
I joined an AI training session for KPMG interns at the firm’s training center in…
Open AI
Say hello to GPT-4o, our new flagship model which can reason across audio, vision, and text in real time. Learn…
Learn more: source
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
Mark Zuckerberg’s Meta Platforms is planning to release the newest version of its artificial-intelligence large language model Llama 3 in…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Mistral AI, a Paris-based startup founded by former Meta (NASDAQ:META) researchers Guillaume Lample and Timothée Lacroix, is rapidly…
Welcome back to In the Loop, TIME’s twice-weekly newsletter about the world of AI. If you’re reading this…
Customer Service AI
MUMBAI: SquadStack.ai, which focusses on AI-powered sales execution, today has announced its partnership with STAGE, a regional OTT platform, in transforming customer support operations. The deployment of SquadStack.ai’s Humanoid AI Agent Stack helped STAGE achieve 55% call deflection, 86% customer satisfaction (CSAT) and a 70% reduction in…