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Zendesk announced Wednesday at its AI summit a string of LLM-driven products meant to reshape the company’s reliance on human technicians. The center of the new features is an autonomous support agent that Zendesk believes will…
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Elon Musk and Sam Altman are at odds again! According to a report by Zhidx on October 8th, early this…
In a short-form video post, an influencer gets worked up about a television news story from California. The images broadcast…
Slack is fundamentally reshaping how artificial intelligence agents access and use enterprise data, launching new platform capabilities that allow developers…
Imagine being able to ask a question that’s very complex or multi-layered and in an instant, receive a comprehensive, AI-powered…
Experts urge social media users to stay vigilant as new technology blurs the line between real and fake. BUFFALO, N.Y.…
Listen to the article 6 min This audio is auto-generated. Please let us know if you have feedback. It’s no…
The enhanced platforms are designed to make access to services easier, faster, and more convenient, leveraging new technologies to simplify…
This week’s AL TV Product Walk Through is with Jus Mundi and looks in detail at its new Jus AI…
Recent advances in generative medical models are constrained by modality-specific scenarios that hinder the integration of complementary evidence…
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AI Research
IBM says its IDE early adopters have seen a 45% boost in productivityClause is the LLM of choice for AI assistanceThe companies also released MCP/agentic AI…
Industry Applications
Tesla Cybertruck owners are wondering when they will get access to the company’s Full Self-Driving version 14.1 that…
Nvidia CEO Jensen Huang said demand is up huge this year as artificial intelligence models develop further…
By Jay Madheswaran, CEO, Eve. For decades, intake has been the quiet weak link of law firm…
Ahead of the Legal Innovators UK conference on November 4, 5 and 6 in London, the team…
Mattel has partnered with OpenAI to use the Sora 2 AI video model for creating content around its toy brands. The collaboration marks a significant corporate adoption…
Finance AI
SHANGHAI (Reuters) -China’s artificial intelligence companies have announced two new industry alliances, aiming to develop…
I joined an AI training session for KPMG interns at the firm’s training center in…
Open AI
Orchestration, auditability, and model-agnostic platforms With o3 serving three million business users and a 50% enterprise surge since February 2025,…
🎥: @durkishdelights, @damipepe, @yungcontent, @thevarunmayya, @tanhocksheng, @tinukeawe (TikTok) #shorts source
The launch of ChatGPT in 2022 didn’t so much cause a shift in the search landscape as trigger a series…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
In a blog post last July, Meta CEO Mark Zuckerberg said that “selling access” to Meta’s openly available…
Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Google’s DeepMind artificial intelligence research lab this week unveiled an AI agent designed to autonomously find and fix…
Customer Service AI
Listen to the article 6 min This audio is auto-generated. Please let us know if you have feedback. It’s no secret that AI agents are well suited for handling simple, low-friction tasks like scheduling appointments, while humans can excel at more complex, emotional work — like helping…