TRENDING NEWS
For mid-market companies, growth is a sign of success, but it also raises the stakes. As teams expand and expectations…
Tesla CEO Elon Musk has assured TSLA investors that he would be enhancing his security detail. Musk’s comments were posted…
Insider Brief PixVerse, the AI video platform with 100M+ users, raised $60M in Series B led by Alibaba and Antler…
In brief The Ethereum Foundation is launching a dedicated “dAI team” to make Ethereum the foundation of AI development and…
On Wednesday, Cathie Wood-led Ark Invest made notable trades, including the sale of shares in Meta Platforms Inc. META. This move comes…
Industry Applications
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Generative AI has undoubtedly taken center stage in modern computing, and Microsoft hasn’t pulled punches while deeply integrating…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Customer Service AI
Over the past year, Genesys and Zoom have launched tight integrations with ServiceNow Customer Service Management (CSM), the widely utilized customer support CRM.Unlike other integrations, these embed several of the CCaaS vendors’ tools, including voice and digital channels, call management, and routing, natively inside ServiceNow CSM.The integrations…