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“The competition for the Quantum Valley concluded today, and it was won by IBM,” announced Campania’s governor Vincenzo De Luca during his Facebook…

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Customer Service AI

The customer service landscape is undergoing a transformative shift, driven by advancements in artificial intelligence (AI) and natural language processing (NLP). Companies are no longer just responding to queries—they are predicting needs, personalizing interactions, and optimizing workflows through sophisticated intent recognition systems. For investors, this evolution presents…

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