TRENDING NEWS
Too Long; Didn’t Read:In Finland 2025, customer service pros must adopt agentic AI, GDPR‑safe workflows and upskilling: pilots backed by…
Too Long; Didn’t Read:In Ethiopia 2025, AI can transform customer service amid 85.4M cellular connections, median age 19.1, but only…
Fast Technology reported on September 7 that Tencent Hunyuan announced that its Hunyuan translation model Hunyuan-MT-7B has topped the Hugging…
The Federal Aviation Administration (FAA) has wrapped up a series of public hearings on SpaceX’s proposal to launch its Super…
Radiologic diagnostic errors-under-reading errors, inattentional blindness, and communication failures-remain prevalent in clinical practice. These issues often stem from…
Industry Applications
The Sizewell A and B nuclear power stations, operated by Electricite de France SA (EDF), in Sizewell,…
Pioneering genAI platform Legora is to partner with Deloitte Legal in the UK on a range of…
The Federal Aviation Administration (FAA) has wrapped up a series of public hearings on SpaceX’s proposal to…
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
Benjamin Franklin once wrote that nothing is certain except death and taxes. Let me amend that phrase to…
Meta constructed the Llama 4 models using a mixture-of-experts (MoE) architecture, which is one way around the limitations…
Meta has just released an upgrade to its Llama AI model, upgrading from version 3.1 to 3.2 and…
Customer Service AI
Salesforce CEO Marc Benioff disclosed on July 30, 2025, that artificial intelligence agents currently perform 30% to 50% of all work within the company itself. According to Benioff, these AI systems have successfully resolved 85% of Salesforce’s customer service inquiries and qualify sales leads 40% faster than…