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SurveySparrow, a customer experience platform, has launched SparrowDesk- an AI-first customer support solution that auto-resolves tickets and brings teams closer…
AlgoX2, a distributed data streaming infrastructure platform building a solution for throughput-critical applications, today announced it has raised $3.5 million…
Jenna Guarneri, Founder and CEO of JMG Public Relations, an award-winning PR firm for innovators and their mission-driven startup companies.What…
Asia’s startup funding rose sequentially in the third quarter, boosted by a handful of hardtech-focused megarounds. Overall, investors put $16.8…
This article first appeared on GuruFocus. Alibaba (BABA, Financials) announced a multi-year partnership with NBA China to develop…
Industry Applications
Spellbook, which likes to be known as ‘the Cursor for contracts’, has raised $50m in a Series…
The U.S. National Highway Traffic Safety Administration (NHTSA) has opened an investigation into nearly 2.9 million Tesla…
CLM pioneer Sirion has launched what it’s calling an agentic ‘conversational contracting experience’. AskSirion will give access…
The launch of ChatGPT in 2022 didn’t so much cause a shift in the search landscape as trigger a series…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
At its inaugural LlamaCon AI developer conference on Tuesday, Meta announced an API for its Llama series of…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Meta has introduced the ‘Llama Startup Program’, a strategic initiative aimed at empowering early-stage companies in the United…
Customer Service AI
Liberty Puerto Rico has made major strides in improving its customer service and operations this year using artificial intelligence and a renewed focus on user experience, said Leandro Kabbach, the company’s vice president of customer operations, in an interview with News is my Business. Kabbach, who joined…