TRENDING NEWS
Don’t miss out on our latest stories. Add PCMag as a preferred source on Google.OpenAI is rolling out a new…
The How AI Search Can Drive Sales & Boost Conversions webinar, presented recently by Bartosz Góralewicz, touched on something that…
Tada Images/Shutterstock Meta on Thursday announced an AI product that…
IBM and HSBC used a quantum system to improve a complex process. International Business Machines (IBM 5.31%) has been working…
Recent advances in reinforcement learning (RL) have significantly enhanced the agentic capabilities of large language models (LLMs). In…
Industry Applications
Elon Musk has shared some context behind xAI’s lawsuit against rival OpenAI. News of the lawsuit emerged…
Pavlo Gonchar | SOPA Images | Lightrocket | Getty ImagesAnthropic is stepping up its global enterprise ambitions.The…
OpenAI CEO Sam Altman listens to questions at a Q&A following a tour of the OpenAI data…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Jul 24, 2025 12:37:00 A study on AI Consult, an AI system for healthcare that only activates when there is…
After an informative 45-day trial run, the Department of the Navy is getting set to expand its rollout…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Customer Service AI
The Gist Quant launches agentic AI for service. New “digital colleagues” are built to resolve issues end-to-end in real time across phone, chat and—soon—video. Early performance claims. Quant says production deployments are resolving ~77% of issues with sub-5-second responses, outpacing human agents by 13 points. Consumer trust…