TRENDING NEWS
MIT Sloan joined Wharton at the top of the 2026 U.S. News ranking of best undergraduate business schools There’s a…
Oracle is shaking up its executive suite as it sets its sights set on AI infrastructure dominance. The company announced Monday that it is…
When Penske Media, the owner of Rolling Stone, Billboard, and Variety, sues Google, people pay attention. Their lawsuit argues that…
Creating high-fidelity 3D models of indoor environments is essential for applications in design, virtual reality, and robotics. However, manual 3D…
Nvidia’s Middle East movesOn the same day that Nvidia announced a $100 billion investment into ChatGPT’s creator OpenAI,…
Industry Applications
Tesla has adjusted one portion of its “Actually Smart Summon” (ASS) feature to address a common complaint…
Wexler, a startup focused on leveraging AI for complex litigation workflows, has gained $5.3m in a Seed…
By Heather Kidd, LawVu. With the right operational and technological foundations, legal departments can be revenue enablers…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Jul 24, 2025 12:37:00 A study on AI Consult, an AI system for healthcare that only activates when there is…
On Friday, Meta and Booz Allen Hamilton began deploying Meta’s open-source artificial intelligence model, Llama, in space. Astronauts…
Meta Platforms experienced a notable price move of 9%, significantly outpacing the broader market’s 5% gain over the…
Meta Platforms experienced a notable price move of 9%, significantly outpacing the broader market’s 5% gain over the…
Customer Service AI
Payments and credit card service organizations have always been measured by their ability to reduce friction. Contact center average handle time, dispute resolution speed, and fraud detection accuracy are all metrics that shape strategies and incentives. The rise of generative artificial intelligence (gen AI) promises a massive…