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This week, OpenAI and Oracle shocked the markets with a surprise $300 billion, five-year agreement, part of a surge of…
The auction of two 17th century oil still-life paintings of flowers was recently halted after a foundation claimed they were…
C3.ai, Inc. (NYSE:AI) missed earnings with its latest first-quarter results, disappointing overly-optimistic forecasters. Statutory earnings fell substantially short of expectations,…
Retrieval Augmented Generation (RAG) is a fundamental approach for building advanced generative AI applications that connect large language models (LLMs)…
Caixin reported on September 13 (Reporter: Lu Tingting) that the embodied intelligent robot industry is gaining momentum, with…
Industry Applications
Tesla is officially ditching the development of a key Cybertruck charging feature, and the reason is very…
OpenAI CEO Sam Altman speaks to members of the media as he arrives at a lodge for…
(Michael Vi/Shutterstock) This week at Splunk’s .Conf25 gathering in Boston, the company and its parent Cisco unveiled…
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
Meta is racing to ship its next-generation Llama AI model by the end of the year in one…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
Customer Service AI
Customer ServicePhoto: Generated by AI. Adobe Stock.September 12, 2025A hefty majority, 88%, of consumers are satisfied with interactions handled by human customer service agent compared to 60% who feel the same about AI-driven help interactions.Those are top findings from Verizon’s CX Annual Insights report that reveals the…