This article was written byFollowDaniel is an avid and active professional investor. He runs Crude Value Insights, a value-oriented newsletter aimed at analyzing the cash flows and assessing the value of companies in the oil and…

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Swedish fintech giant Klarna, once celebrated for its bold leap into artificial intelligence, is now facing an unexpected problem: software engineers and marketing staff answering customer complaints. The move, first reported by Business Insider, reflects a dramatic reversal after CEO Sebastian Siemiatkowski gutted the company’s customer service…

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