TRENDING NEWS
Google’s Robby Stein, VP of Product at Google, explained that Google Search is converging with AI in a new manner…
On Monday,Salesforce unveiled Agentforce Voice, a new feature that allows its Agentforce artificial intelligence platform to handle phone calls. This…
I’m basically from Spain, and studying in an English-speaking environment has had its fair share of challenges, especially when it…
Speakers from Microsoft, HSBC, Natwest, Boston Consulting Group, Accenture, as well as from leading law firms including A&O Shearman, Freshfields,…
We propose QeRL, a Quantization-enhanced Reinforcement Learning framework for large language models (LLMs). While RL is essential for…
Industry Applications
In a cement plant operated by Conch Group, an agentic AI system built on Huawei infrastructure now…
China sweeping restrictions on rare earth exports threaten the U.S. defense industry, providing President Xi Jinping with…
Artificial Lawyer is in Sweden this week to give a keynote at Nordic Legal Tech Day in…
By Nick Robertson ( October 13, 2025, 19:00 GMT | Comment) — Artificial intelligence video generation models, such as OpenAI’s new Sora 2, pose a more significant…
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The launch of ChatGPT in 2022 didn’t so much cause a shift in the search landscape as trigger a series…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Meta constructed the Llama 4 models using a mixture-of-experts (MoE) architecture, which is one way around the limitations…
Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
Customer Service AI
The Gist Unified platform foundation. Kustomer embeds AI within a single, cohesive CX system. Integrated AI assistants. New AI tools handle search, workflows and agent tasks contextually. CX leader impact. Enables scaling support operations without more staff while maintaining quality. Kustomer announced on Oct. 14 a new…