TRENDING NEWS
Employers with workers nearing retirement age should probably count on seeing them stick around longer than expected—and start planning on…
The AI-powered solution IBM Concert enables intelligent automation in patch management and the orchestration of security-related activities BÖBLINGEN, Germany, July…
Tesla (NASDAQ: TSLA) surged over four percent on Wednesday morning after the company reported better-than-expected deliveries. It was nearly right…
In a strategic pivot against U.S. sanctions, Chinese tech giant Huawei announced that it is open-sourcing its powerful Pangu AI…
Mark Zuckerberg’s Meta Platforms is planning to release the newest version of its artificial-intelligence large language model Llama 3 in…
Industry Applications
(Source: Shutterstock AI Image) Only 15% of companies are effectively using GenAI today, and they’re seeing up…
Jaque Silva | Nurphoto | Getty ImagesOpenAI is distancing itself from Robinhood’s latest crypto push after the…
(Gorodenkoff/Shutterstock) What if we could stop cancer, heart disease, or Alzheimer’s before the first symptoms ever appear?…
An unreleased OpenAI research paper outlining a framework for classifying stages of artificial intelligence has become a new, critical flashpoint…
A small clause inside OpenAI’s contract with Microsoft, once considered a distant hypothetical, has now become a flashpoint in one…
Human engineers stuck doing the boring bits OpenAI cofounder and president Greg Brockman [pictured] reckons AI-driven software development has turned…
Jun 19, 2025 11:30:00 Both the quantity and quality of training data are important for the development of AI, and…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Customer Service AI
NEW JERSEY, UNITED STATES — Generative AI is transforming customer service, providing unrivaled scalability and customization, while maintaining a human connection.Priya Vijayarajendranb wrote in her published article in Forbes that as per a Mckinsey report, contact centers deals are estimated at 60% and can reach up to…