TRENDING NEWS
Don’t miss out on our latest stories. Add PCMag as a preferred source on Google.Apple is attempting to get a…
Several current and former OpenAI researchers are speaking out over the company’s first foray into social media: the Sora app,…
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Developing autonomous agents that effectively interact with Graphic User Interfaces (GUIs) remains a challenging open problem, especially for small on-device…
Artificial Intelligence (AI) has moved from basic functions, such as conversation and text generation, to more advanced roles…
Industry Applications
Legal AI startup August has launched Personas, ‘a memory layer purpose-built for legal work’, which remembers how…
While harvesting a field of irrigated corn, Quentin Connealy noticed something unusual: The dryland corners were outyielding…
Saga, which has its roots in Holland and Norway, has raised over €1.5 million in a Seed…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
At its inaugural LlamaCon AI developer conference on Tuesday, Meta announced an API for its Llama series of…
Meta has released three new Llama 4 LLMsDownload Llama 4 Scout and Maverick from llama.com or Hugging Face…
At its inaugural LlamaCon AI developer conference on Tuesday, Meta announced an API for its Llama series of…
Customer Service AI
Experiments were carried out to determine the effectiveness of the proposed method to assess the influence of customer emotions expressed during contact center hotline conversations on the accuracy of intent recognition. Recognizing that performance can be sensitive to input data quality, three sets of experiments were performed.…