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Turning inbound leads into customers takes quick, personal follow-up. Tailor Assist gives every prospect a thoughtful response at scale, using…
Reinforcement Learning with Verifiable Rewards (RLVR) strengthens LLM reasoning, but training often oscillates between {entropy collapse} and {entropy explosion}. We…
ZIWO Voice Agent automates customer service calls with a new AI-powered assistant. The solution supports natural conversations in Arabic, English,…
“Our vision is to make enterprise-level customer engagement technology accessible to small and medium-sized businesses,” said Bert Rodriguez, Owner and…
We present LongLive, a frame-level autoregressive (AR) framework for real-time and interactive long video generation. Long video generation presents challenges…
Bonhams’s 20th and 21st Century evening sale, scheduled for Oct. 16 at the auction house’s London headquarters, will feature 15…
Alibaba Group Holding is reinforcing its team at Tongyi Lab by transferring artificial intelligence scientist Steven Hoi Chu-hong…
Industry Applications
Walking into Huawei’s Shanghai Acoustics R&D Centre, I expected a standard facility tour. What I encountered instead…
In this AL TV Product Walk Through, Thomson Reuters’ Mike Dahn, Head of Product Management at Westlaw,…
Lucid Motors’ interim CEO Marc Winterhoff recently shared some of his thoughts on rival EV maker Tesla,…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Jul 24, 2025 12:37:00 A study on AI Consult, an AI system for healthcare that only activates when there is…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
AI companies scored another victory in court this week. Meta on Wednesday won a motion for partial summary…
On Friday, Meta and Booz Allen Hamilton began deploying Meta’s open-source artificial intelligence model, Llama, in space. Astronauts…
Customer Service AI
“Our vision is to make enterprise-level customer engagement technology accessible to small and medium-sized businesses,” said Bert Rodriguez, Owner and Manager of Chatbot Channels.Miami-based Chatbot Channels, founded and managed by Bert Rodriguez, has officially launched a next-generation conversational AI platform designed to help small and medium-sized enterprises…