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You can now talk to ChatGPT by calling 1-800-ChatGPT (1-800-242-8478) in the U.S. and Canada or by sending a WhatsApp…

Customer Service AI

Well, it happened. AI fooled the AI analyst during a recent customer interaction. Not intentionally, and not in a bad way. But it clearly underscores some of the shifts Metrigy is seeing in our latest research, as well.My story involves my months-long search for a Mother-of-the-Bride dress.…

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