TRENDING NEWS
Tesla CEO Elon Musk purchased roughly $1 billion in Tesla shares on Friday, and analysts are now breaking down the…
Robby Walker, one of Apple’s most senior artificial intelligence executives, is reportedly leaving the company. A report citing people with…
To receive Morning Links in your inbox every weekday, sign up for our Breakfast with ARTnews newsletter. The Headlines HUMAN REMAINS. A new report has found that…
Over the past year, Genesys and Zoom have launched tight integrations with ServiceNow Customer Service Management (CSM), the widely utilized…
Last week, The Atlantic published a story with a very frank headline: “The Job Market Is Hell.” The…
Industry Applications
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
eWEEK content and product recommendations are editorially independent. We may make money when you click on links to…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
In a blog post last July, Meta CEO Mark Zuckerberg said that “selling access” to Meta’s openly available…
Customer Service AI
Over the past year, Genesys and Zoom have launched tight integrations with ServiceNow Customer Service Management (CSM), the widely utilized customer support CRM.Unlike other integrations, these embed several of the CCaaS vendors’ tools, including voice and digital channels, call management, and routing, natively inside ServiceNow CSM.The integrations…