TRENDING NEWS
This story was originally published on Social Media Today. To receive daily news and insights, subscribe to our free daily…
OpenAI CEO Sam Altman has a lofty new vision to “create a factory that can produce a gigawatt of new…
Funding to legal tech startups has hit a record high in 2025, driven by investor enthusiasm for AI’s potential to…
As Google’s project manager for developer tools, Ryan Salva has a front-row seat to the ways AI tools are changing…
Alibaba’s Qwen team introduced the Qwen3-VL series on September 23, calling it the most advanced vision-language line in…
Industry Applications
Author: Rodrigo Coutinho, Co-Founder and AI Product Manager at OutSystemsAI has moved beyond pilot projects and future…
Wilson, a UK-based legal tech startup and which calls itself the ‘Cursor for contracts’ referring to the…
Sam Altman, chief executive officer of OpenAI Inc., during a media tour of the Stargate AI data…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Jul 24, 2025 12:37:00 A study on AI Consult, an AI system for healthcare that only activates when there is…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
In a blog post last July, Meta CEO Mark Zuckerberg said that “selling access” to Meta’s openly available…
Customer Service AI
The Gist Chatbot frustration is real. Surveys show 76–80% of users feel bots waste time or fail to answer simple questions. Natural language is the differentiator. Success depends on handling typos, slang, vague input and emotional tone. The CLARITY framework sets the standard. Comprehension, context, recognition, personalization,…