TRENDING NEWS
A Lithuania-based company selling AI-generated “reputation reports” on individuals faces a formal complaint for violating European data protection laws. Noyb,…
Imagine an AI handling customer service tasks, such as managing 1,000 support tickets per month, thereby saving a business $50,000…
This holiday season, it’s expected that 56% of consumers will require same day shipping while mobile commerce is set to…
Accurate classification of products under the Harmonized Tariff Schedule (HTS) is a critical bottleneck in global trade, yet it has…
While Transformer-based models have demonstrated remarkable language modeling performance, their high complexities result in high costs when processing…
Industry Applications
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Jul 24, 2025 12:37:00 A study on AI Consult, an AI system for healthcare that only activates when there is…
Meta has prevailed in a high-profile federal lawsuit claiming that it allegedly trained its powerful AI model, Llama,…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Customer Service AI
Sprinklr released several agentic AI tools and copilots and previewed others designed to automate marketing, customer service and customer feedback — and to bridge marketing and service processes. Available now are Sprinklr AI Agents, a low-code agent builder platform; Sprinklr Copilot, an agent-assist tool for customer…