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KOCHI: US tech giant IBM on Tuesday announced the launch of its Ecosystem Incubation Centre (EIC) in Kochi, a strategic space designed to accelerate innovation, entrepreneurship,…

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Open AI

Customer Service AI

The customer service landscape is undergoing a seismic shift, driven by the need for 24/7 digital support, personalized interactions, and cost-efficient solutions. As companies race to meet these demands, chatbot innovation has emerged as a cornerstone of competitive advantage. Powered by advanced AI like RAG (Retrieval-Augmented Generation),…

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