TRENDING NEWS
Recent advances in video generation have enabled high-fidelity video synthesis from user provided prompts. However, existing models and benchmarks fail…
As artificial intelligence continues to permeate every corner of commerce, shopping bots are emerging as pivotal tools reshaping digital marketing…
“Speculation on top of speculation” can be used to describe any number of Elon Musk’s daily posts on his social…
Premier one-day CFO conference celebrates 23rd year offering insights and expertise from MIT Faculty and leading financial executives CAMBRIDGE, Mass.,…
Character.AI received a cease-and-desist letter from Disney, urging the chatbot company to remove Disney characters from among the millions of…
Pavel Durov is the founder and CEO of Telegram. Thank you for listening ❤ Check out our sponsors: See below…
Thinking Machines Lab, a heavily funded startup cofounded by prominent researchers from OpenAI, has revealed its first product—a…
Industry Applications
The $7,500 EV tax credit has officially expired, as it came to its closure at midnight on…
Insurance-focused law firm Kennedys has formed a partnership with Spellbook to support legal AI training for its…
Investors should consider gold as a hedge if the U.S. government shutdown drags on longer than expected,…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Meta has introduced the ‘Llama Startup Program’, a strategic initiative aimed at empowering early-stage companies in the United…
Booz Allen Hamilton BAH and Meta Platforms Inc. META have introduced an AI solution named “Space Llama,” designed…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Customer Service AI
Experiments were carried out to determine the effectiveness of the proposed method to assess the influence of customer emotions expressed during contact center hotline conversations on the accuracy of intent recognition. Recognizing that performance can be sensitive to input data quality, three sets of experiments were performed.…