Mark Zuckerberg has poached a high-ranking OpenAI researcher to be the research principal of Meta Superintelligence Labs (MSL). Yang Song, who previously led the strategic explorations team at OpenAI, is now reporting to Shengjia Zhao, another…

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Listen to the article 2 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Voice AI can help contact centers unlock their potential, Nicole Kyle, managing director and co-founder of CMP Research, said during a Krisp webinar Wednesday. Interest in automated…

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