TRENDING NEWS
Cybersecurity company ESET has disclosed that it discovered an artificial intelligence (AI)-powered ransomware variant codenamed PromptLock. Written in Golang, the…
In a recent article by MIT News, Texas native and mechanical engineering enthusiast Erik Ballesteros has taken significant strides in…
Visakhapatnam: Global tech giant IBM aims to open its quantum computer in Amaravati by March 2026. The company plans to…
In the fast-evolving world of artificial intelligence, Intuit Inc., the financial software giant behind QuickBooks and TurboTax, has embarked on…
We introduce rStar2-Agent, a 14B math reasoning model trained with agentic reinforcement learning to achieve frontier-level performance. Beyond…
Industry Applications
Tesla (NASDAQ: TSLA) recently talked about a variety of topics with Wall Street firm Piper Sandler, as…
GPUs began as graphics accelerators, built to rasterize triangles and shade pixels. Then they trained deep nets.…
Tesla (NASDAQ: TSLA) recently talked about a variety of topics with Wall Street firm Piper Sandler, as…
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
We missed this earlier: Social media conglomerate Meta is involved in revenue-sharing agreements with hosts of its Llama…
Meta, the parent company of Facebook and WhatsApp, is stepping up its efforts to transform citizen service delivery…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Customer Service AI
Introduction: The Evolution of AI in Call Centers: For decades, call centers have played a central role in customer service. Traditionally staffed with large teams of agents, they operated as cost-heavy units designed to handle inquiries, complaints, and service requests. While essential, this model was often…