TRENDING NEWS
Coinbase and Cloudflare have launched the x402 Foundation. The initiative seeks to make x402 Foundation a neutral web standard for…
Canada’s leading AI company raised $500 million USD at a $6.8 billion valuation in August. Toronto-based artificial intelligence (AI) scaleup…
Perplexity AI has launched its Comet AI browser in India, exclusively for Perplexity Pro subscribers, marking its first major push…
MOUNTAIN VIEW, Calif., September 24, 2025–(BUSINESS WIRE)–Moveworks, the leading AI Assistant for the enterprise, today announced a new partnership with…
Google DeepMind’s work with AlphaFold has been nothing short of a miracle, but it is computationally expensive. With…
Industry Applications
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Jul 24, 2025 12:37:00 A study on AI Consult, an AI system for healthcare that only activates when there is…
Meta Platforms experienced a notable price move of 9%, significantly outpacing the broader market’s 5% gain over the…
A newly unredacted court filing on March 19 in the ongoing copyright lawsuit Kadrey v. Meta has disclosed…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Customer Service AI
Microsoft is steadily reshaping its Dynamics 365 Contact Center platform to help enterprises enhance their customer service operations with innovations in voice AI.A common challenge in AI-led customer interactions is a conflict between customer sentiment and an AI voice agent’s response. For example, when a frustrated customer…