TRENDING NEWS
On Thursday, Box launched its developer conference Boxworks by announcing a new set of AI features, building agentic AI models…
Sept. 11, 2025 — A Los Alamos scientist has shown that quantum algorithms can be used to factor group representations —…
The phrase “quiet cracking” may be HR’s latest buzzword—but, experts say, it’s definitely not a fleeting trend. Rather, the suggestion…
Customers are discovering brands and learning about products and services in new ways from traditional search to AI search, to…
OpenAI and Microsoft are finally sorting out their epic squabble. One immediate result: The creation of one of…
Industry Applications
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Meta Platforms Inc. has teamed up with Booz Allen Holding Corp., a U.S. government contractor, to develop an…
Customer Service AI
Salesforce has sent shockwaves through the global customer experience (CX) industry after Co-founder Marc Benioff revealed that the company had cut its customer service workforce by nearly half. Speaking on “The Logan Bartlett Show,” Benioff disclosed that Salesforce now employs only 5,000 customer service agents — down…