TRENDING NEWS
Covenant, the AI-powered hybrid law firm – see AL video with co-founder below – has launched ‘Covenant 2.0’, a data…
We introduce SIRI, Scaling Iterative Reinforcement Learning with Interleaved Compression, a simple yet effective RL approach for Large Reasoning Models…
Just a heads up, if you buy something through our links, we may get a small share of the sale.…
DeepMind, an AI research laboratory founded in London in 2010, was acquired by Google in 2014. In April 2023, it…
Chipmaker Nvidia will invest $100 billion in OpenAI as part of a partnership announced Monday that will add…
Industry Applications
Join us tomorrow evening at the LexisNexis ‘Legal Tech Speakeasy’ event this Wednesday, 1 October, 6.30PM, at…
Lexroom, one of only a small number of Italian legal tech startups and now a contender in…
Shotbydave | E+ | Getty ImagesU.S. oil companies are cutting jobs by the thousands as they respond…
ChatGPT maker OpenAI has released a new research paper, which suggests AI tools like Claude Opus and Google Gemini can…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
New York CNN — For Silicon Valley giants, getting ahead in the artificial intelligence race requires more than…
Meta constructed the Llama 4 models using a mixture-of-experts (MoE) architecture, which is one way around the limitations…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Customer Service AI
AI’s true superpower lies in accelerating human capability and individualizing the customer’s experience.gettyThe promise of artificial intelligence (AI) in customer experience has been clear: create more personalized interactions, reduce friction and build stronger relationships with customers. Yet despite large investments in AI technology, customers still don’t trust…