TRENDING NEWS
California Attorney General Rob Bonta and Delaware Attorney General Kathy Jennings met with and sent an open letter to OpenAI…
Deep research agents have attracted growing attention for their potential to orchestrate multi-stage research workflows, spanning literature synthesis, methodological design,…
Too Long; Didn’t Read:In 2025 Colombian customer service must adopt AI: CONPES 4144 commits COP 479 billion (~USD 115.9M) through…
The success of powerful open source Large Language Models (LLMs) has enabled the community to create a vast collection of…
A new kind of cybercrime has emerged in the online job market, and it is powered by Claude AI. Behind…
Common Sense Media, a kids-safety-focused nonprofit offering ratings and reviews of media and technology, released its risk assessment of Google’s…
The Ali Tongyi Qwen team announced today the launch of the Qwen-3-Max-Preview language model, which is regarded as…
Industry Applications
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
A high-profile legal case has unearthed a trove of internal Meta communications, and one particular document has caught…
Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
Customer Service AI
The Gist Personalization is priority. 31% of CX leaders are strongly positive about AI’s potential to personalize experiences, making it the top goal. Cost is the main hurdle. 42% cite tool expenses as their biggest AI challenge, with prediction accuracy and data integration also weighing heavily. CSAT…