TRENDING NEWS
Despite spending a pretty penny on AI technology, many companies aren’t having much luck getting their workforce to use it.After…
Credit: Gustavo Fring from Pexels When we shop online, a chatbot answers our questions. A virtual assistant helps us track…
The U.S. General Services Administration (GSA) has finalized a major agreement with Elon Musk’s xAI, making its Grok artificial intelligence…
Developers share a “trust paradox” when using AI tools for coding, suggests Google’s new DORA 2025 “State of AI-assisted Software…
This post was written with Lucas Dahan, Dil Dolkun, and Mathew Ng from PropHero. PropHero is a leading…
Industry Applications
U.S. President Donald Trump speaks during the 80th session of the United Nations General Assembly (UNGA) at…
The U.S. General Services Administration (GSA) has finalized a major agreement with Elon Musk’s xAI, making its…
China’s regulatory agency handling automotive concerns has released a draft on what it is considering to be…
pressureUA/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways Several frontier…
Mankind Pharma said it was collaborating with OpenAI to institutionalize AI across its value chain. Mankind will integrate OpenAI Enterprise…
ChatGPT developer OpenAI announced new teen safety features Tuesday, including an age-prediction system and ID age verification in some countries.In…
Jul 24, 2025 12:37:00 A study on AI Consult, an AI system for healthcare that only activates when there is…
Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
Meta has introduced the ‘Llama Startup Program’, a strategic initiative aimed at empowering early-stage companies in the United…
Generative AI has undoubtedly taken center stage in modern computing, and Microsoft hasn’t pulled punches while deeply integrating…
Customer Service AI
WASHINGTON, UNITED STATES — OpenAI Chief Executive Officer (CEO) Sam Altman claims that artificial intelligence will first disrupt customer service roles, a forecast that has reignited debate across the outsourcing industry.Speaking on The Tucker Carlson Show, Altman said he is confident that a lot of current customer…