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Open AI

Teamfighting, value prediction, searching the forest, ganking, and more — an overview of some of the behaviors that OpenAI Five…

Customer Service AI

Microsoft is steadily reshaping its Dynamics 365 Contact Center platform to help enterprises enhance their customer service operations with innovations in voice AI.A common challenge in AI-led customer interactions is a conflict between customer sentiment and an AI voice agent’s response. For example, when a frustrated customer…

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