TRENDING NEWS
Over the past year, Genesys and Zoom have launched tight integrations with ServiceNow Customer Service Management (CSM), the widely utilized…
The CapCut Desktop Video Editor features AI Voice Generator, which turns written promotional scripts into natural confident voiceovers, making it…
The executives leading the product and engineering efforts for OpenAI’s developer platform say companies must adopt a result-oriented approach to…
Google Gemini’s Nano Banana AI tool’s 3D models have become a viral trend. However, to bring these 3D figurines that…
New York, New York–(Newsfile Corp. – September 15, 2025) – If you suffered a loss on your C3.ai,…
Industry Applications
Tesla CEO Elon Musk has assured TSLA investors that he would be enhancing his security detail. Musk’s…
Tesla CEO Elon Musk purchased roughly $1 billion in Tesla shares on Friday, and analysts are now…
Tesla CEO Elon Musk has assured TSLA investors that he would be enhancing his security detail. Musk’s…
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
Meta’s Llama AI initiative, a cornerstone of its open-source artificial intelligence strategy, is facing a significant challenge as…
Meta has introduced the ‘Llama Startup Program’, a strategic initiative aimed at empowering early-stage companies in the United…
We missed this earlier: Social media conglomerate Meta is involved in revenue-sharing agreements with hosts of its Llama…
Customer Service AI
Over the past year, Genesys and Zoom have launched tight integrations with ServiceNow Customer Service Management (CSM), the widely utilized customer support CRM.Unlike other integrations, these embed several of the CCaaS vendors’ tools, including voice and digital channels, call management, and routing, natively inside ServiceNow CSM.The integrations…