Nvidia’s Middle East movesOn the same day that Nvidia announced a $100 billion investment into ChatGPT’s creator OpenAI, the US chipmaker also made a move to cement itself as the Middle East’s go-to AI partner. On Sept.…

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Customer Service AI

Payments and credit card service organizations have always been measured by their ability to reduce friction. Contact center average handle time, dispute resolution speed, and fraud detection accuracy are all metrics that shape strategies and incentives. The rise of generative artificial intelligence (gen AI) promises a massive…

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