Most people who’ve ever called customer service share the experience of navigating endless automated prompts in the hopes of getting to a human. For years, it’s been a familiar process for more complex questions and issues.…
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AI Research
Qatar Development Bank (QDB) has positioned itself as a key player in digital banking by modernizing its IT infrastructure through a partnership with IBM. Established back…
Industry Applications
Burbo Bank, Liverpool Bay, England, viewed from the sea turbines on Burbo wind farm off the U.K. coast.Ucg…
Spellbook has rolled out its Academic Partnership Program to give free, direct access of its genAI-driven contracting…
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The new feature, rolling out to the U.S., transforms static photos into dynamic video clips with the push of a button, making creative storytelling more accessible than…
Finance AI
SHANGHAI (Reuters) -China’s artificial intelligence companies have announced two new industry alliances, aiming to develop…
I joined an AI training session for KPMG interns at the firm’s training center in…
Open AI
Jason Redmond / Getty ImagesIn a somewhat unexpected move, OpenAI is evolving its company structure — and not in the…
Image: James Tamim/Creative Commons OpenAI, the company behind ChatGPT, has just completed the largest private tech funding round in history…
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
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In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
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Customer Service AI
This homegrown AI platform is moving beyond simple chatbots to become a full-fledged ‘AI employee’, boosting sales and minimising human efforts 03 September, 2025, 11:25 pm Last modified: 04 September, 2025, 12:52 pm Unlike traditional chatbots, LazyChat can complete a full conversational cycle by integrating directly with…