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Open AI

See how OpenAI engineer Calvin French-Owen uses Codex when he’s on call to triage issues and prioritize bug fixes, to…

Customer Service AI

Well, it happened. AI fooled the AI analyst during a recent customer interaction. Not intentionally, and not in a bad way. But it clearly underscores some of the shifts Metrigy is seeing in our latest research, as well.My story involves my months-long search for a Mother-of-the-Bride dress.…

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