TRENDING NEWS
Too Long; Didn’t Read:In Finland 2025, customer service pros must adopt agentic AI, GDPR‑safe workflows and upskilling: pilots backed by…
Too Long; Didn’t Read:In Ethiopia 2025, AI can transform customer service amid 85.4M cellular connections, median age 19.1, but only…
Fast Technology reported on September 7 that Tencent Hunyuan announced that its Hunyuan translation model Hunyuan-MT-7B has topped the Hugging…
The Federal Aviation Administration (FAA) has wrapped up a series of public hearings on SpaceX’s proposal to launch its Super…
Radiologic diagnostic errors-under-reading errors, inattentional blindness, and communication failures-remain prevalent in clinical practice. These issues often stem from…
Industry Applications
The Sizewell A and B nuclear power stations, operated by Electricite de France SA (EDF), in Sizewell,…
Pioneering genAI platform Legora is to partner with Deloitte Legal in the UK on a range of…
The Federal Aviation Administration (FAA) has wrapped up a series of public hearings on SpaceX’s proposal to…
An artificial intelligence-powered search engine by OpenAI could make headlines on Monday, as several inside sources claim the AI giant…
Meta Platforms Inc. (NASDAQ:META) has reportedly invested a staggering $250 million to secure the talents of 24-year-old AI prodigy, Matt Deitke.…
Anthropic on Wednesday introduced Claude’s Max plan, a new subscription tier for its viral chatbot and ChatGPT competitor. The plan…
In an aggressive race of Artificial intelligence supremacy, Meta CEO Mark Zuckerberg has appointed co-creator of ChatGPT and an ex…
In a blog post last July, Meta CEO Mark Zuckerberg said that “selling access” to Meta’s openly available…
We missed this earlier: Social media conglomerate Meta is involved in revenue-sharing agreements with hosts of its Llama…
On Friday, Meta and Booz Allen Hamilton began deploying Meta’s open-source artificial intelligence model, Llama, in space. Astronauts…
Customer Service AI
Salesforce CEO Marc Benioff disclosed on July 30, 2025, that artificial intelligence agents currently perform 30% to 50% of all work within the company itself. According to Benioff, these AI systems have successfully resolved 85% of Salesforce’s customer service inquiries and qualify sales leads 40% faster than…