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Advanced AI News
Home » OneMeta Launches Zero-Delay AI Translation for Global Customer Service
Customer Service AI

OneMeta Launches Zero-Delay AI Translation for Global Customer Service

Advanced AI BotBy Advanced AI BotApril 29, 2025No Comments9 Mins Read
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OneMeta has launched VerbumAgentis into full production, introducing zero-delay simultaneous language interpretation for customer service centers. The AI-driven platform enables real-time multilingual communication without pauses or interruptions, supporting over 150 languages.

Key features include:

Instant translation while agents type in their native language
24/7 availability with SOC2 and HIPAA compliance
Human-AI collaboration focus

The platform is gaining traction across multiple sectors including customer support, healthcare, and retail/e-commerce. Unlike competitors aiming to replace human agents, VerbumAgentis enhances agent capabilities by providing seamless multilingual communication. CEO Saul Leal emphasizes the platform’s role in removing language barriers while maintaining human oversight for accuracy and personalization.

OneMeta ha lanciato VerbumAgentis in produzione completa, introducendo l’interpretazione simultanea senza ritardi per i centri di assistenza clienti. La piattaforma basata su intelligenza artificiale consente una comunicazione multilingue in tempo reale senza pause o interruzioni, supportando oltre 150 lingue.

Le caratteristiche principali includono:

Traduzione istantanea mentre gli agenti digitano nella loro lingua madreDisponibilità 24/7 con conformità SOC2 e HIPAAFocus sulla collaborazione tra umano e IA

La piattaforma sta guadagnando terreno in diversi settori come l’assistenza clienti, la sanità e il commercio al dettaglio/e-commerce. A differenza dei concorrenti che puntano a sostituire gli agenti umani, VerbumAgentis migliora le capacità degli agenti offrendo una comunicazione multilingue fluida. Il CEO Saul Leal sottolinea il ruolo della piattaforma nel rimuovere le barriere linguistiche mantenendo il controllo umano per garantire precisione e personalizzazione.

OneMeta ha lanzado VerbumAgentis en producción completa, introduciendo interpretación simultánea sin demoras para centros de atención al cliente. La plataforma impulsada por IA permite comunicación multilingüe en tiempo real sin pausas ni interrupciones, soportando más de 150 idiomas.

Las características clave incluyen:

Traducción instantánea mientras los agentes escriben en su idioma nativoDisponibilidad 24/7 con cumplimiento SOC2 y HIPAAEnfoque en la colaboración humano-IA

La plataforma está ganando terreno en varios sectores, incluyendo soporte al cliente, salud y comercio minorista/e-commerce. A diferencia de competidores que buscan reemplazar a los agentes humanos, VerbumAgentis potencia las capacidades de los agentes ofreciendo comunicación multilingüe sin interrupciones. El CEO Saul Leal destaca el papel de la plataforma en eliminar barreras lingüísticas manteniendo la supervisión humana para asegurar precisión y personalización.

OneMeta가 VerbumAgentis를 본격적으로 출시하며 고객 서비스 센터를 위한 지연 없는 동시 통역을 선보였습니다. AI 기반 플랫폼은 150개 이상의 언어를 지원하며, 중단 없이 실시간 다국어 소통을 가능하게 합니다.

주요 기능은 다음과 같습니다:

상담원이 모국어로 입력하는 동안 즉시 번역 제공SOC2 및 HIPAA 준수를 갖춘 24시간 연중무휴 가용성인간과 AI의 협업에 중점

이 플랫폼은 고객 지원, 의료, 소매/전자상거래 등 다양한 분야에서 주목받고 있습니다. 인간 상담원을 대체하려는 경쟁사와 달리, VerbumAgentis는 상담원의 역량을 강화하여 원활한 다국어 소통을 지원합니다. CEO Saul Leal은 언어 장벽을 허물고 정확성과 개인화를 위해 인간의 감독을 유지하는 플랫폼의 역할을 강조합니다.

OneMeta a lancé VerbumAgentis en production complète, introduisant l’interprétation simultanée sans délai pour les centres de service client. La plateforme pilotée par IA permet une communication multilingue en temps réel sans pauses ni interruptions, prenant en charge plus de 150 langues.

Les principales fonctionnalités comprennent :

Traduction instantanée pendant que les agents tapent dans leur langue maternelleDisponibilité 24/7 avec conformité SOC2 et HIPAAAccent sur la collaboration humain-IA

La plateforme gagne en popularité dans plusieurs secteurs, notamment le support client, la santé et le commerce de détail/e-commerce. Contrairement à ses concurrents qui cherchent à remplacer les agents humains, VerbumAgentis améliore les capacités des agents en offrant une communication multilingue fluide. Le PDG Saul Leal souligne le rôle de la plateforme dans la suppression des barrières linguistiques tout en maintenant une supervision humaine pour garantir précision et personnalisation.

OneMeta hat VerbumAgentis in den Vollbetrieb gestartet und bietet verzögerungsfreie simultane Sprachinterpretation für Kundendienstzentren an. Die KI-gestützte Plattform ermöglicht eine mehrsprachige Kommunikation in Echtzeit ohne Pausen oder Unterbrechungen und unterstützt über 150 Sprachen.

Wichtige Funktionen umfassen:

Sofortige Übersetzung während Agenten in ihrer Muttersprache tippen24/7 Verfügbarkeit mit SOC2- und HIPAA-KonformitätFokus auf Zusammenarbeit zwischen Mensch und KI

Die Plattform gewinnt in verschiedenen Branchen wie Kundensupport, Gesundheitswesen und Einzelhandel/E-Commerce an Bedeutung. Im Gegensatz zu Wettbewerbern, die menschliche Agenten ersetzen wollen, verbessert VerbumAgentis die Fähigkeiten der Agenten durch nahtlose mehrsprachige Kommunikation. CEO Saul Leal betont die Rolle der Plattform beim Abbau von Sprachbarrieren bei gleichzeitiger menschlicher Kontrolle für Genauigkeit und Personalisierung.

Positive



Full production launch of VerbumAgentis platform indicates revenue generation phase

Strong growing demand reported from customer service centers and enterprises

Platform supports over 150 languages, enabling broad market penetration

Rapid market expansion across multiple sectors (Customer Support, Healthcare, Retail & E-Commerce)

Compliant with SOC2 and HIPAA standards, enabling entry into regulated markets

Zero-delay real-time translation capability provides competitive advantage

Negative



No specific revenue projections or financial metrics provided

Operating in highly competitive AI translation market

Trading on OTCQB market rather than major exchange

Heavy reliance on single product (VerbumAgentis) for growth











04/29/2025 – 08:30 AM

VerbumAgentis moves into full production, redefining customer service center communication with instant, simultaneous language interpretation-no delays, no interruptions

Bountiful, Utah–(Newsfile Corp. – April 29, 2025) – OneMeta Inc. (OTCQB: ONEI), the leader in AI-driven multilingual communication solutions, is pleased to announce that VerbumAgentis, the innovative multilingual communication platform first unveiled in January 2025, is now officially in production. VerbumAgentis is ready to meet the strong growing demand from customer service centers and enterprises striving to offer simultaneous, real-time multilingual communication. This communication milestone signifies a new era for call centers and businesses seeking to seamlessly enhance simultaneous communication and customer experience across language barriers.

“We built VerbumAgentis to remove the delay, the confusion, and the friction in language interpretation,” said Saul Leal, CEO of OneMeta Inc. “Now, both agents and customers communicate in real-time. No pauses. No delays. Just understanding.”

Unlike solutions aimed at replacing human agents, VerbumAgentis is built to work alongside customer service center professionals, providing augmented capabilities that empower them to perform at their very best. By combining advanced AI technology with human intelligence, the platform enables businesses to achieve significant operational benefits, including reduced costs, improved customer experiences, and enhanced data security.

VerbumAgentis leverages OneMeta’s state-of-the-art AI to deliver real-time multilingual interpretation effortlessly. The platform allows agents to respond in their native language, while the customer hears the reply instantly in their own native language. The result is fluid, natural communication without delays or third-party interpreters.

Unlike conventional tools or AI parrots that mimic speech with delays, VerbumAgentis provides true real-time, simultaneous interpretation. Agents type in their native language, and customers hear spoken responses immediately—without waiting for translation cycles. The system supports live, natural, and uninterrupted conversations, giving the feel of native-language interactions on both ends.

VerbumAgentis is designed to address the complex needs of global communication. The platform offers the following groundbreaking features:

Real-Time Multilingual Conversations: Fluid communication with simultaneous AI responses that eliminate traditional interpretation delays.Human-AI Collaboration: Empower agents to oversee and customize AI-generated responses in their native language, ensuring accuracy and personalization.Extensive Language Support: Supports over 150 languages, enabling businesses to interact effectively with diverse audiences.Always-On Availability: Operates securely 24/7 with SOC2 and HIPAA-compliant security protocols, ensuring peace of mind for businesses and their customers.

VerbumAgentis provides customer service centers with expanded capabilities that go beyond efficiency. By using VerbumAgentis, organizations can deliver higher-quality interactions, address multilingual communication challenges, and meet the growing expectations of consumers worldwide.

“VerbumAgentis was created to enhance, not replace, human agents,” said Saul Leal, CEO of OneMeta Inc. “By integrating this technology, businesses can achieve an unparalleled balance of operational efficiency and customer satisfaction. It’s about empowering agents to do their job better and helping organizations deliver exceptional experiences.”

Strong Growth Across Industries

VerbumAgentis is built for industries with diverse and evolving communication needs. It’s already rapidly gaining demand in the following sectors:

Customer Support: Seamlessly provides instant multilingual assistance without requiring multilingual agents.Healthcare: Breaks down language barriers in critical, life-impacting interactions between medical providers and patients.Retail & E-Commerce: Builds stronger customer relationships by delivering personalized real-time support, regardless of preferred language.

Innovation and Security

OneMeta delivers secure, scalable, and future-proof technology. VerbumAgentis complies with stringent SOC2 and HIPAA standards, addressing the critical need for robust security in today’s digital ecosystem.

About OneMeta Inc.

OneMeta Inc. is a multilingual enablement company focused on overcoming the communication challenges of a world with many languages. Its proprietary end-to end natural language processing architecture allows the spoken and written words to be synthesized, translated, and transcribed in less than one second. OneMeta’s technology supports real-time web-based and mobile phone-based conversations, discussions, meetings, and online chats in over 150 languages and dialects. OneMeta’s technology is fully compliant with SOC2, HIPAA, and GDPR standards, ensuring the highest levels of enterprise security and privacy.

OneMeta Inc.: We create a more understanding world.™

For more information about VerbumAgentis and its capabilities, visit www.onemeta.ai.

To view the source version of this press release, please visit https://www.newsfilecorp.com/release/250061










FAQ



What is VerbumAgentis by OneMeta (ONEI) and how does it transform customer service?


VerbumAgentis is a real-time multilingual communication platform that provides instant, simultaneous language interpretation for customer service centers without delays. It allows agents to communicate in their native language while customers hear responses instantly in their preferred language, supporting over 150 languages.


How does OneMeta’s (ONEI) VerbumAgentis differ from traditional translation services?


Unlike conventional tools that have translation delays, VerbumAgentis provides true real-time, simultaneous interpretation. It eliminates the need for third-party interpreters and translation cycles, enabling natural, uninterrupted conversations between agents and customers in different languages.


Which industries are adopting OneMeta’s (ONEI) VerbumAgentis platform?


VerbumAgentis is gaining demand across customer support, healthcare, and retail/e-commerce sectors. It’s particularly valuable in healthcare for critical patient-provider communications and in retail for delivering personalized multilingual customer support.


What security standards does OneMeta’s (ONEI) VerbumAgentis meet?


VerbumAgentis complies with SOC2 and HIPAA security standards, ensuring secure and compliant communication for businesses handling sensitive customer information. The platform operates securely 24/7 with robust security protocols.


When did OneMeta (ONEI) launch VerbumAgentis and move to full production?


OneMeta first unveiled VerbumAgentis in January 2025 and announced its move to full production in April 2025, marking a significant milestone in real-time multilingual communication technology.








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