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Customer Service AI

N-able Wins Gold Stevie Award for AI-Powered Customer Service Excellence

Advanced AI EditorBy Advanced AI EditorMay 1, 2025No Comments3 Mins Read
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05/01/2025 – 06:00 AM

The company has been highlighted for its commitment to excellence in partner support

BURLINGTON, Mass.–(BUSINESS WIRE)–
N-able, Inc. (NYSE: NABL), a global software company delivering a unified cyber resiliency platform to manage, secure, and recover, has been named a Gold Award winner in the Business Intelligence Solution – Implementation category at the 19th annual Stevie® Awards for Sales & Customer Service.

N-able Wins Gold at 2025 Stevie® Awards for Sales & Customer Service

N-able Wins Gold at 2025 Stevie® Awards for Sales & Customer Service

This honor celebrates the strategic use of AI technology that N-able has implemented to improve customer engagement, drive actionable insights, and elevate the service experience for its partners. By integrating AI into its customer support operations, N-able has transformed how it listens, analyzes, and responds to customer feedback—resulting in stronger relationships and smarter decision-making across the organization.

“Our partners are at the heart of everything we do, and this award is a testament to our ongoing investment in tools and technologies that help us listen better and act faster,” said Frank Colletti, Chief Revenue Officer at N-able. “I’m incredibly proud of our Go-To-Market Enablement team for bringing this vision to life and honored to see that effort recognized with a Gold Stevie. We’ll continue to innovate and enhance the partner experience in every way we can.”

More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 45 nations and territories, were considered in this year’s competition. Winners were determined by the average scores of 176 professionals worldwide on seven specialized judging committees.

Stevie Awards president Maggie Miller stated, “The outstanding scores awarded to this year’s Stevie winners reflect the exceptional levels of achievement they demonstrate. We proudly join the judges and the entire Stevie Awards community in congratulating and celebrating the winners on their accomplishments.”

Details about the Stevie® Awards for Sales & Customer Service and the list of 2025 Stevie winners are available at www.stevieawards.com/sales.

About N-able

N‑able’s mission is to protect businesses against evolving cyberthreats with a unified cyber resiliency platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful. n-able.com

© 2025 N-able Solutions ULC and N-able Technologies Ltd. All rights reserved.

The N-able trademarks, service marks, and logos are the exclusive property of N-able Solutions ULC and N-able Technologies Ltd. All other trademarks are the property of their respective owners.

Category: Company

About The Stevie® Awards

Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations and territories. More than 1,000 professionals around the world participate in the Stevie Awards judging process each year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250501602032/en/

Mary Katherine Revels

marykatherine.revels@n-able.com

Source: N-able, Inc.







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