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Text-based AI assistants are now deeply embedded in the workplace. They’ve made it easier to access information and complete simple tasks, but the experience still depends on screens and typing. Voice AI is starting to offer something different. It allows people to speak naturally, keep moving, and get support without switching context. As comfort with voice grows, so does its potential to change how work gets done.
Leena AI is one of the companies leaning into that shift. Its voice-enabled AI colleagues are built to feel more like coworkers than tools. These agents are responsive, always available, and capable of taking action across departments like HR, IT, and Sales. The goal is to make workplace support feel less like interacting with software and more like asking a colleague for help.
The AI colleagues are not a standalone product, but a new voice-enabled capability added to Leena AI’s existing agentic AI platform, which is already used by enterprises for employee support across departments.
The company claims that the AI colleagues are integrated into the same communication tools employees already use. They can have names, email addresses, and profiles on platforms like Slack and Teams. They can send and receive messages, manage tasks, and remain connected to the daily flow of work.
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However, unlike the typical AI chatbots, which handle one request at a time and then disappear, these agents are designed to stay involved — much like human colleagues. The voice AI feature remembers what was discussed earlier, keeps track of incomplete tasks, and checks back in when something needs attention. They show up consistently, stay engaged, and communicate like someone who is part of the team.
They also work across systems without asking the employee to manage the details. This means that a voice command to open a lead or check inventory does not require navigating apps or menus. The agent handles those steps behind the scenes and checks in before completing the task. According to Leena AI, this workflow is meant to feel more like delegating to a trusted coworker than operating a tool.
“Agentic AI colleagues represent the future of workplace support, bringing empathy, convenience, and efficiency to enterprise systems like never before,” said Adit Jain, Co-Founder and CEO of Leena AI. “We believe this innovation will fundamentally change the way employees interact with technology and drive a new wave of productivity across industries. Modern Enterprises are finally ready to move from ‘How-To’ chatbots to ‘Can-Do’ Agents with Leena AI.”
The company describes a typical use case where an employee asks the agent to open a lead in Salesforce after a client meeting, then follow up with the tech team about a technical question. Rather than juggling tools or handling each step manually, the agent moves across systems, gathers the information, and brings it back for approval. It’s the kind of interaction Leena AI says can take routine tasks off people’s plates without pulling them out of their day.
Voice interfaces have been common in consumer tech for years, but adoption in the workplace has been slower. That is starting to change as enterprise AI becomes more capable and employees grow more comfortable speaking to systems. Leena AI says that voice now accounts for 35% of interactions on its platform, with average sessions lasting more than seven minutes. The company sees this as a sign that voice is becoming a practical way to get real work done.
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Leena AI says early feedback from its customers has been strong. One industrial company using its platform expects voice-enabled agents to improve productivity across IT and HR by up to 50%. The company adds that some clients have already seen a 70% boost in employee support efficiency.
More companies are now rethinking how voice fits into the future of AI. Instead of building narrow assistants for specific tasks, the trend is shifting toward AI agents that are cross-functional, persistent, and embedded in the daily workflow.
That momentum is showing up across the tech world. Meta recently acquired voice AI startup Play AI, signaling a push toward expressive voice synthesis in consumer-facing apps. In the enterprise space, Berlin-based Synthflow AI raised $20 million to build no-code platforms for deploying voice agents that manage customer service calls in real time. Other players like SoundHound and ElevenLabs are also building real-time voice systems aimed at enterprise and developer audiences.
Voice AI was once treated cautiously, with companies like OpenAI limiting access due to concerns around misuse. That caution is now giving way to broader adoption, as voice becomes a regular part of how people interact with AI in everyday work.
However, as voice becomes more embedded in work systems, companies also face new privacy and compliance challenges. Recording or interpreting voice commands inside tools like Slack or Salesforce can trigger scrutiny in regulated industries, where data governance and auditability are critical.
Leena AI says it is working with enterprise customers to align the agents with their internal security and compliance frameworks. The shift toward voice may still be unfolding, but it is no longer speculative. For more companies and more workers, talking to AI is simply becoming part of the job.