Browsing: Customer Service AI
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Jul 16, 2025The Hacker NewsIdentity Management / AI Security The AI gold rush is on. But without identity-first security, every…
I’m often asked, “What should AI be used for?” While there is much that AI can do to support businesses…
In today’s digital world, customer expectations are at an all-time high, while at the same time their attention is…
Marketing expert and business strategist Jennifer Apy helps entrepreneur Jessica Odell understand artificial intelligence computer models Thursday during a Maui…
In a world where customers want quick self-service resources and personalized experiences, AI is transforming how companies execute quality customer…
Once in a great while, a technological innovation comes along that changes the world, and businesses have to adjust—or potentially…
Photo by Growtika on UnsplashUNSPLASH.COM AI chatbots may resemble their old, less-intelligent predecessors, but appearances are where the similarities end.…
Robots in a call centergetty A huge breakthrough in artificial intelligence came from a simple answer: “I don’t know.” Early…
Operative today announced the addition of three senior leaders across Artificial Intelligence, Cloud Operations, and Global Support: Nick Thor joins…