Browsing: Customer Service AI
Fortune 500 companies have rapidly adopted AI in the workplace, yet most employees remain disconnected from these technologies. The numbers…
OpenAI CEO Sam Altman may have just threatened the customer service industry. Altman has said that he is “confident” that…
A-ROSA River Cruises has introduced artificial intelligence to its customer service offering through a partnership with German tech company Alyza.AI is…
In a recent appearance on Tucker Carlson’s podcast, OpenAI CEO Sam Altman delivered a stark assessment of artificial intelligence’s impending…
Igor Boshoer is cofounder and CTO of Clerk Chat, helping companies create epic customer experience with AI agents across voice…
The customer service landscape is undergoing seismic changes with the rise of AI-powered agents. From traditional human agents to generative…
Artificial Intelligence (AI) software refers to computer programs and platforms designed to simulate human intelligence and decision-making. By leveraging technologies…
Hertz, the global rental car giant, raised customers’ hackles after it deployed an AI system to scan vehicles for damage…
Insignia Financial selects Google Cloud to accelerate AI adoption and modernise digital infrastructureMore personalized experiences and faster customer support powered…
Press enter or click to view image in full sizeImage credit: boudewijnhuijgens.getarchive.netIn a move set to redefine the generative artificial…