Browsing: Customer Service AI
Verizon Communications announced robust financial results and continued customer growth for the second quarter of 2025, driven by its…
US-based customer relationship management software for online stores, Klaviyo, has launched an AI agent. Users of the software can now…
CoSupport AI is officially launching its all-in-one AI platform for customer support. By combining autonomous support, enhanced agent productivity, and…
Aprecomm, the intuitive, self-healing network and customer experience platform provider, announced that it has surpassed a significant milestone of…
As small businesses navigate the evolving landscape of customer support, they are consistently on the lookout for solutions that streamline…
Nedgia, Naturgy Group’s gas distributor, transformed its customer service model. The company implemented a pioneering virtual agent solution powered by…
New Mexico Junior College unveiled ‘Talon the Chatbot’ on its website, implementing innovative AI technology designed to enhance user experience…
Earlier this week, DocuSign announced it will implement Coveo’s AI-Search and Generative Answering solutions to enhance its customer support operations,…
Bad customer serviceAfter a week of frustrating encounters with not one, not two, but three big-box stores for matters requiring…
open share links close share links Over the course of 2024, fintech firm Klarna made waves by declaring its intent…