Browsing: Customer Service AI
The AI revolution promised to transform every customer touchpoint into an intelligent, personalized experience. Instead, we got chatbots that had…
Mosaicx, a pioneer in customer experience, announced the launch of the next era of its Engage product. The…
The CEO of the Swedish payments company Klarna says that the rise of artificial intelligence could lead to a recession…
AI Promises More Efficiency But Ethical Considerations Should Come First · Dataetisk Tænkehandletank
Analysis. With AI – and especially GenAI – there are almost no limits as to how it can enhance efficiency…
Honestly there’s just not enough of me to go around which is saying something cuz it’s not like I don’t…
LAS VEGAS, June 06, 2025 (GLOBE NEWSWIRE) — Hyperscale Data, Inc. (NYSE American: GPUS), a diversified holding company (“Hyperscale Data” or…
We can all let out a big sigh of relief at the prospect of AI replacing our jobs, for Klarna…
As a child, Jesse Cresswell thought a lot about the question “what if?” It was a core question posed…
There is a growing body of knowledge focusing on the influence that artificial intelligence (AI) is having on the hospitality…
Generative artificial intelligence has become the new vanguard of customer service for companies handling sensitive data, especially in the financial…