Browsing: Customer Service AI
Customer service and support software firm Freshworks Inc. today debuted an expanded version of its Freddy Agentic AI Platform at its annual Refresh…
New agentic capabilities resolve service requests autonomously, deliver real-time insights and simplify the deployment of AI agents for support teamsSAN…
New AI Agents and Trust & Governance Built to Deliver Assurance, Speed, and Control SAN RAMON, Calif. & LAS VEGAS–(BUSINESS…
For our dedicated content series on Gen AI in financial services, we have had some of the biggest names in…
TORONTO, June 10, 2025 /PRNewswire/ — SysAid, a leading provider of Enterprise and IT Service Management solutions, has achieved the…
Reshaping AI-Powered Customer Service and CX with Five Pillars of Next-Gen AI NEW YORK, June 10, 2025 /PRNewswire/ — Sobot,…
The Gist Centralized decisioning wins. Bringing decisioning logic into a single framework maintains consistent customer experiences and better data integration.…
Sobot Reveals “AI-First” Strategy for Delivering Human-Like Customer Service Reshaping AI-Powered Customer Service and CX with Five Pillars of Next-Gen…
NEW YORK–(BUSINESS WIRE)–Jun 9, 2025–Sobot, a leading AI customer contact solution provider, unveiled its “AI-First” strategy at a media launch…
Hyperscale Data, Inc., a diversified holding company, announced that its indirectly wholly owned subsidiary askROI, Inc. (“askROI”), has officially launched…