Browsing: Customer Service AI
‘AI in the contact center and UC is here, and it’s making massive, massive changes in there,’ one solution provider…
A new lawsuit just filed against an AI software provider offers a clear warning for any business using artificial intelligence…
HONG KONG, June 19, 2025 (GLOBE NEWSWIRE) — At Super AI, Asia’s largest AI event held in Singapore, GPTBots.ai emerged…
Generative artificial intelligence is powering customer service for Tractor Supply Co., the largest rural lifestyle retailer in the United States.…
This article is published by AllBusiness.com, a partner of TIME.By Su GuilloryIt’s become impossible to ignore the impact and potential…
GPTBots.ai showcased its enterprise AI platform at Super AI, Asia’s largest AI event in Singapore. The company demonstrated its capabilities…
Cognizant, in partnership with Google Cloud, has launched Autonomous Customer Engagement, a new AI-led autonomous contact centre solution, to deliver…
“The most important thing for AI in health care is what’s most important in health care–which is better patient outcomes,”…
By pairing generative AI with human support in contact center operations, the collaboration aims to improve customer satisfaction, accelerate support,…
By pairing generative AI with human support in contact center operations, the collaboration aims to improve customer satisfaction, accelerate support,…