Browsing: Customer Service AI
Enhancing Case Deflection and Agent Efficiency with AI-Search and Generative Answering MONTREAL and LONDON, July 17, 2025 /CNW/ – Coveo (TSX:…
Atlassian co-founder Scott Farquhar spruiked the benefits of AI at the National Press Club hours after 150 staff found out…
Caro Holdings Inc. SHEFFIELD, United Kingdom, April 23, 2025 (GLOBE NEWSWIRE) — Caro Holdings announces the release of its new…
Zoom unveils Virtual Agent 2.0 to power smarter, autonomous customer support via next-gen agentic AI
Zoom Communications, Inc. SAN JOSE, Calif., June 12, 2025 (GLOBE NEWSWIRE) — Zoom Communications, Inc. (NASDAQ: ZM) today introduced Zoom…
Jane Hawkes Jane runs the Lady Janey customer service blog TEWKESBURY, United Kingdom, May 13, 2025 (GLOBE NEWSWIRE) — A…
FastBots London, UK , June 03, 2025 (GLOBE NEWSWIRE) — FastBots.ai, a leading innovator in AI-powered chatbot solutions, today announced…
A new resource from Info-Tech Research Group reveals how AI is revolutionizing customer service by addressing long-standing challenges such as…
New AI capabilities in the Oracle Utilities Customer Platform help call centers better manage volume and quickly deliver smart, personalized…
By Gus Trompiz and Florence Loeve PARIS (Reuters) – Shipping giant CMA CGM and tech startup Mistral AI expect rapid…
The next-gen AI customer experience platform Reshaping AI-Powered Customer Service and CX with Five Pillars of Next-Gen AI NEW YORK,…