Browsing: Customer Service AI
ServiceNow has announced the acquisition of Logik.ai, a provider of AI-driven Configure, Price, Quote (CPQ) solutions. This acquisition strengthens ServiceNow’s…
Bill Gates recently made headlines by predicting that artificial intelligence (AI) will significantly reshape industries within the next decade, reducing…
Alert | For more about AI in telecoms from Verizon Business, don’t miss the RCR webinar on April 8 –…
new Saline County logo sq.pngSubmittedSaline County is making it easier than ever for residents to access information and connect with…
Google Cloud will help elevate the Papa Johns customer experience by anticipating personal cravings and optimizing delivery routes, among other…
Media and entertainment executives are excited about the potential for AI to help their companies delight customers and realize greater…
The Gist AI expands beyond chat. Generative AI is now capable of taking calls, conducting research, and simulating personalities, pushing…
As many organizations begin to increase their spending on CX and AI, customer service leaders must invest in improvements…
Virtual Customer Assistants Market 2025: AI-Powered Innovations in Customer Service, Automation, and Personalized ExperiencesVirtual Customer Assistants Market: Innovations and Trends…
AIA free webinar taking place April 16, sponsored by NICE, will examine how how AI is transforming retail experiences in…