Browsing: Customer Service AI
Wonderful Ltd., a startup that provides artificial intelligence agents optimized for customer support, has raised $34 million in funding. The…
GUANGXI ZHUANG, CHINA — A study conducted by researchers affiliated with Guangxi Power Grid and Chinese universities, participated by 13…
The promise of hyper-efficient, AI-powered customer service is facing a significant reality check. Despite heavy investment from tech giants like…
Why it matters: Stories about AI’s capabilities being overhyped are becoming increasingly common. After recently hearing that many agentic AI…
Richard Nischk has built his career around new technologies and their impact on business-to-customer communication. Today, he leads the charge…
The technology blends data learning with logic to deliver transparent, hallucination-free AI results. Lloyds has partnered with UnlikelyAI to test…
Image credit: Mikhail Nilov/pexelsFor Sterling Parker, Executive Vice President of Global Support at Ivanti, customer support has never been a…
Silverback AI Chatbot has formally announced the launch of its AI Automation feature, marking a significant development in the company’s…
Ottawa, July 02, 2025 (GLOBE NEWSWIRE) — The global AI agents market size was valued at USD 5.43 billion in…
The new Mango Stylist AI customer assistant. Two global brands aimed at fashion and beauty customers are personalizing their digital…