Browsing: Customer Service AI
Your next hire might not have a desk – or a heartbeat. What once belonged to the realm of science…
Brian Plackis Cheng, CEO at SALESmanago, comments: “Adding Thulium to the SALESmanago platform fuels significantly more revenue opportunities for our…
Photo courtesy of Google DeepMind on Pexels. Opinions expressed by Digital Journal contributors are their own. The digital gap in the UK’s…
OpenAI CEO Sam Altman painted a bold and an alarming vision of a future dominated by artificial intelligence, where some…
There seems to be a lot of controversy and questions surrounding AI being used to support customers. The customer experience…
As customer service leaders prepare for agentic AI, they should apply what they’ve learned from GenAI so far.getty By Reza…
Microsoft co-founder Bill Gates, recently demonstrated a unique approach to leadership and family support by working a shift in customer…
What happens when you bring together the NiCEst person on earth and the best AI platform for customer service? You…
Editor’s note: This post is part of the AI On blog series, which explores the latest techniques and real-world applications…
Latest partnership helps leading Managed Services Provider, Solugenix, deliver smarter experiences powered by AI, Voice, and remote support to their…