Browsing: Customer Service AI
This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX…
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This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX…
(Bloomberg) — Salesforce Inc. (CRM) said the use of artificial intelligence tools internally has allowed it to hire fewer workers,…
This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX…
This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX…
This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX…
LAGUNA BEACH, Calif. – July 15, 2025 – PRLog — Kell Web Solutions, Inc. has announced the official launch of…
Platform helps online retailers automate tier-one support and eliminate missed calls with voice-based AI agents.United States, July 21, 2025 –…
The Gist Acquisition completed. Zendesk acquires HyperArc to enhance AI analytics capabilities. Technology integration. HyperArc’s GenAI-powered platform to be integrated…