Browsing: Customer Service AI
The Gist AI transforms insurance CX. AI enables insurance companies to deliver faster, more accurate, and empathetic customer experiences—without sacrificing…
Strengthening Onix’s position as a leading partner for Google Cloud’s Customer Engagement AI Suite (CES), Agentspace, and Agentic AI with…
Have you ever felt understaffed or resource inefficient when a huge influx of customer queries comes your way?The answer to…
The modern consumer, accustomed to the hyper-personalized experiences delivered by tech giants like Netflix and Amazon, now expects the same…
SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, today announced a strategic partnership with AVANT Communications,…
Sawt raises USD 1M pre-seed funding from STV and T2 to develop Arabic-native voice AI for customer support. The Saudi…
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Artificial intelligence is rewriting the rules of corporate profitability in labor-intensive industries. From manufacturing to logistics and customer service, AI-driven…
Samsung has been tasked with turning customer support into a loyalty machine.NurPhoto via Getty Images In the 1980s, Jan Carlzon…
OpenAI CEO Sam Altman is warning that entire job categories could be wiped out by artificial intelligence, echoing widespread concerns…