Browsing: Customer Service AI
In the rapidly evolving world of customer service technology, a new player is making waves with an innovative approach to…
When you’re a business owner, it’s hard to be everywhere at once — even though, your venture kind of demands…
Customer engagement is no longer an easy task, especially with so many businesses online and emerging companies competing to be…
Starlink, SpaceX’s satellite-based broadband internet service, is now using Grok to power its customer support chatbot. Grok is a large…
The Gist Quant launches agentic AI for service. New “digital colleagues” are built to resolve issues end-to-end in real time…
Today, success in customer experience is rarely defined by sweeping campaigns or one-time transactions. It is earned in the countless…
Yuichiro Chino/Moment via GettyFollow ZDNET: Add us as a preferred source on Google.ZDNET’s key takeawaysAI agents can reduce service costs by more…
In the past few years, people couldn’t resist using AI to do any technical or laborious tasks. Even when scheduling…
Looking to reduce response time and handle more customer inquiries with less strain on your service team? In this guide, we’ll…
NEW YORK, Sept. 25, 2025 /PRNewswire/ — LivePerson (NASDAQ: LPSN), a leading provider of trusted enterprise conversational AI and outcome-driven…