Browsing: Customer Service AI
Baldwin County, Ala. — (OBA) — Baldwin County has made it easier for residents to access county services by launching…
Saks Fifth Avenue has partnered with the NLX AI platform and Amazon Web Services (AWS) to offer voice-first, generative AI-powered…
Listen to the article 3 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief:…
AI agents are quickly changing the way companies handle customer service, moving beyond simple chatbots to become proactive teammates. A…
Looking to navigate the complexities of public safety policy development and management? Lexipol is your go-to source for state-specific, fully…
Luxury Retailer Elevates Customer Service Experience with Patented NLX Technology that Combines Voice, Chat and Visuals using Amazon Bedrock and…
In the escalating trade tensions of 2025, U.S. brands are grappling with the financial sting of new tariffs on imported…
AI is anything but exclusive to large organizations. Today, many AI solutions are designed to be budget-friendly, easy to integrate…
In the race to deploy AI-powered customer support, many vendors tout their bots as “context-aware”. But what does that really…
The Gist Series B funding. $30M raised to accelerate AI product development. AI-enhanced CX tools. New platform features boost productivity…