Browsing: Customer Service AI
Too Long; Didn’t Read:Philadelphia customer service in 2025 is using generative AI to cut first‑response times (Shyft: 42% reduction), boost…
Too Long; Didn’t Read:Raleigh CX teams in 2025 should pilot AI tools that boost self‑service (resolving ~60–80% of simple queries),…
Too Long; Didn’t Read:Richmond customer service in 2025 should pair human empathy with AI: expect up to 95% AI-powered interactions…
Too Long; Didn’t Read:Phoenix faces 14.08% job automation risk; ~40,000 Phoenix customer‑service roles vulnerable and Latino workers disproportionately affected (71%…
What if you could have a conversation with technology that feels as natural as chatting with a friend? Imagine an…
Salesforce has unveiled a new initiative, Agentforce for Public Sector, aiming to reshape how government agencies interact with citizens by…
Too Long; Didn’t Read:NYC customer‑service roles face automation in 2025: 86% of executives plan to replace some entry‑level jobs, while…
Too Long; Didn’t Read:Oakland’s 2025 outlook: AI may automate ~30% of routine hours by 2030, but 93% of customers prefer…
Too Long; Didn’t Read:Nashville customer service teams should use five AI prompts in 2025 to cut routine load: AI can…
Too Long; Didn’t Read:Nashville customer‑service teams should pilot AI tools to handle rising demand from ~17,029 new hotel rooms and…