Browsing: Customer Service AI
UNIVERSITY PARK, Pa. — Artificial intelligence (AI) can be leveraged by hospitality companies to meet or even exceed customers’ expectations,…
As the digital world evolves rapidly, businesses are turning to artificial intelligence (AI) to elevate customer interactions and gain an…
Stone Harbor, NJ, April 11, 2025 (GLOBE NEWSWIRE) — The travel industry is undergoing a profound transformation, driven by the…
What used to be a slow, ticket-based system is evolving into dynamic, real-time conversations—thanks to the rise of AI-powered chatbots…
AI in Food Servicegetty As AI becomes part of our everyday lives, it’s becoming hard to avoid, even in restaurants…
By Chavi Gupta, Senior Partner Solutions Architect, AWSBy Josh Wolf, Senior Director, Solutions Consulting, TealiumBy David Datars, VP Corporate Development,…
To gain and retain customers, organizations must continually improve efficiency and enhance customer satisfaction. In response, intelligent document processing (IDP)…
Rimini Street (Nasdaq: RMNI) has received multiple prestigious awards recognizing its excellence…
Verizon credited the integration of Google Cloud’s generative AI (genAI) capabilities for improvements in its customer care platform, highlighting a…
Highlights Bank of America is investing $4 billion in AI and new tech initiatives in 2025, nearly a third of…