Browsing: Customer Service AI
We’ve all been there, waiting on hold to book a table, only to finally get a person on the line…
HONG KONG, Sept. 01, 2025 (GLOBE NEWSWIRE) — GPTBots.ai, a leading enterprise-grade AI agent building platform. Breaking Boundaries in Digital…
Artificial Intelligence is shaking up the tech world yet again, this time at Salesforce. The American cloud software giant has…
Salesforce CEO Marc Benioff slashes 4,000 jobs as AI takes over customer service roles. Salesforce CEO Marc Benioff recently announced…
In July, OpenAI CEO Sam Altman warned that AI advancements are leading to the ‘end of human customer service’.Meanwhile, just…
Customer service has evolved rapidly in recent years. From bots to self-service portals, digital channels have taken the spotlight. But…
View on YouTubeIn this episode of The Big CX Update, host Rhys Fisher, Deputy Editor at CX Today, sits down…
“Data-based decisions allow us to tap sales potential and increase customer satisfaction at the same time.” The importance of customer…
HONG KONG, Sept. 01, 2025 (GLOBE NEWSWIRE) — GPTBots.ai, a leading enterprise-grade AI agent building platform. Breaking Boundaries in Digital…
In the rapidly evolving landscape of enterprise technology, artificial intelligence is no longer a buzzword but a strategic imperative. Aurora…