Browsing: Customer Service AI
More than 7,000 technicians have registered for the Lennox Technical Support AI agent, saving valuable time in the field.DALLAS, Sept.…
Too Long; Didn’t Read:AI in Myanmar customer service (2025) offers fast wins – Burmese‑language chatbots, OCR/e‑KYC, ML fraud‑alerts – but…
Too Long; Didn’t Read:AI is reshaping Malaysian customer service in 2025: nearly half of consumers prefer AI channels. Key stats…
Too Long; Didn’t Read:Conversational AI and chatbots are mainstream in Mexico 2025 – 96% of companies use AI and the…
Artificial intelligence is rapidly reshaping the landscape of customer service, offering businesses new ways to engage with consumers and streamline…
Aussie collaboration software provider Atlassian has cut 200 customer support jobs in Europe.The move is the latest example of how…
This article is sponsored by Cognigy and was written, edited, and published in alignment with our Emerj sponsored content guidelines.…
The Gist The human gap. AI budgets are growing, but most CX teams lack the skills and governance to use…
A Federal Trade Commission database meant to guide law enforcement investigations now includes about 200 complaints against major artificial intelligence…
Deal Further Positions SoundHound AI at the Forefront of Breakthrough Innovation and the Rapid Expansion of AI Agents Santa Clara,…