Browsing: Customer Service AI
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Welcome to The #Content Report, a newsletter by Vince Mancini. I’ve been writing about movies, culture, and food since the…
IRVINE, Calif., Sept. 16, 2025 (GLOBE NEWSWIRE) — Saritasa today announced the successful development and deployment of AI-powered customer support…
Establishing AI Rooted in Practical Applications and UsersNEW YORK, Sept. 16, 2025 /PRNewswire/ — Sobot, an innovative AI customer contact solution…
Zendesk is exiting the sales CRM business, closing down its Sell product on August 31, 2027.Customers will continue to have…
AI won’t replace customer service agents at Fortune 500 companies, at least according to Gartner. Despite popular belief and the…
SAP Business AI can boost productivity with technology that aligns with the AI strategies of our customers—ranging from building effective…
Artificial intelligence-powered customer service platform Clarity has closed a $12m (£8.8m) funding round. Led by Prosus Ventures, the round included…
PeopleImages/iStock/Getty Images Plus via Getty ImagesFollow ZDNET: Add us as a preferred source on Google.ZDNET’s key takeawaysAI agents are boosting…
The Gist AI customer support augments humans. Automation handles repetitive tasks while agents focus on empathy, nuance and complex judgment.…