Browsing: Customer Service AI
The AI customer support market has exploded to $12.06 billion in 2025, up from $9.53 billion in 2023, and is…
Keith: Hi everybody, welcome to Today in Tech. I’m Keith Shaw. Joining me on the show today is Glenn Nethercutt.…
New AI capabilities in the Oracle Utilities Customer Platform help call centers better manage volume and quickly deliver smart, personalized…
Lowe’s Mylow Companion is designed for the retailer’s associates to help customers. Credit: Lowe’s Companies/PR Newswire. American home improvement retailer…
Companies that find a way to use AI to improve both the customer experience and operational efficiency will hold a…
Lowe’s has a new associate AI app. Lowe’s store associates have a new artificial intelligence tool designed to enhance customer…
Airbnb has rolled out an artificial intelligence (AI) bot for customer service in the U.S. CEO Brian Chesky addressed the…
CEO Jesse Zhang (left) and CTO Ashwin Sreenivas (right) competed in science and math Olympiad competitions growing up. Now Decagon…
AirBnB Rolls Out AI Customer Service Bot in the U.S. – Erie News Now | WICU and WSEE in Erie,…
For the past year, a new technology has emerged on the horizon: AI agents. These newcomers promise much more than…