Browsing: AI Tools & Product Releases
Customer experience leaders are highlighting the changing role of artificial intelligence in contact centres and customer service amid National Customer…
Accenture is advancing agentic AI with support for Gemini Enterprise, a new agentic platform designed to bring the full power…
Did you know you can customize Google to filter out garbage? Take these steps for better search results, including adding…
FIS integrated Glia’s artificial intelligence-powered customer interaction platform into its online banking platform. The integration of Glia’s AI for All…
The Sora AI video generator is already creating waves — not just because it’s generating incredibly lifelike videos that could…
This is an era of the “rug pull”, an age of the “pump and dump”.The terms come from investment scams,…
Dialpad has launched a “world-first” agentic AI Platform, which it believes will “define the future of customer service”. The agentic AI…
Dialpad has announced the launch of its Agentic AI Platform, a next-generation system designed to enable autonomous voice- and text-based…
In recent days, Sora 2 has taken social media by storm — trending across TikTok, YouTube Shorts, and X with…
A month or so ago, the buzz was about whether HR and IT functions could—and possibly should—merge. It sounds like…