Author: Advanced AI Bot

(Reuters) -AI video startup Runway said on Thursday it had raised $308 million in a new funding round, led by private equity firm General Atlantic, to expand its new media ecosystem. The latest funding round valued the New York-based company at over $3 billion, according to people familiar with the matter, but Runway declined to comment on the valuation. With the latest fundraise, the startup plans to develop AI research for new media focusing on its AI film and animation studio using world simulators. A world model is an AI system that builds an internal representation of an environment, and…

(Reuters) – Artificial intelligence startup Scale AI is seeking a valuation as high as $25 billion in a potential tender offer as it looks to capitalize on the booming demand for the technology, Business Insider reported on Friday, citing multiple sources. Top tech companies are racing to build AI into their products and services. Startups catering to the surge in demand for AI chips and machine learning have been a bright spot in the private funding market. Terms of California-based Scale AI’s tender offer, where investors and/or the company buy shares from existing shareholders, are being discussed and the final…

H&R Block is now well-positioned to scale rapidly during the annual U.S. tax season surge, empowering thousands of agents to deliver seamless support to millions of customers HOBOKEN, N.J., June 16, 2025–(BUSINESS WIRE)–NiCE (Nasdaq: NICE) today announced that H&R Block, the world leader in online and in-office tax preparation, is successfully transforming its customer service operations into a digital-first, AI-powered care organization with NiCE CXone Mpower. This transformation marks a strategic shift from a traditional brick-and-mortar retail servicing model to a digital-first scalable customer care ecosystem built on advanced AI and customer service automation. H&R Block’s transformation began with an…

The next-gen AI customer experience platform Reshaping AI-Powered Customer Service and CX with Five Pillars of Next-Gen AI NEW YORK, June 09, 2025–(BUSINESS WIRE)–Sobot, a leading AI customer contact solution provider, unveiled its “AI-First” strategy at a media launch event this month. The move elevates Sobot AI with five pillars, including Omnichannel AI, Scenario-Based AI, Multi-Faceted AI, Generative AI and Secure AI to create an experience-led, easy-to-use, and efficiency-driven solution. Sobot Aims to Deliver Intelligent yet More Human-like Service AI has quickly become central to digital transformation in customer service. According to MarketsandMarkets, the global AI-for-customer-service market was valued at…

Everspring’s 2025 Report Analyzes 450,000+ Student Searches to Reveal the Collapse of Higher Ed Visibility CHICAGO, May 29, 2025–(BUSINESS WIRE)–Students aren’t just searching differently—they’re searching elsewhere. According to Everspring’s new 2025 AI Search Trends Report, prospective students increasingly turn to AI tools like ChatGPT instead of traditional search engines. When they do use Google, AI-generated answers push universities out of view. These shifts are collapsing the old model of digital visibility, where top rankings and paid ads once guaranteed traffic. Today, AI sits between students and the information they’re seeking, reshaping how—and whether—academic programs get discovered at all. Beth Hollenberg,…

Fully automated solution connects real-time customer engagement with enterprise workflow automation to eliminate service gaps and drive faster, smarter resolutions HOBOKEN, N.J., May 07, 2025–(BUSINESS WIRE)–NICE (Nasdaq: NICE) today announced at ServiceNow’s annual customer and partner event, Knowledge 2025, a strategic partnership with ServiceNow (NYSE: NOW), the AI platform for business transformation, to deliver end-to-end, fully automated customer service fulfillment. The partnership leverages NICE’s industry-leading AI-powered customer service automation platform with the ServiceNow AI Platform and Customer Service Management (CSM) solution to provide organizations with a turnkey, AI-powered framework that connects front, middle, and back-office operations, optimizing every customer service…

AI-powered CRM orchestrates work across departments for fast, seamless experiences across the entire customer lifecycle to drive productivity and fuel growth New AI agents for CRM make true self-service a reality for customers like Pure Storage by completing tasks autonomously LAS VEGAS, May 06, 2025–(BUSINESS WIRE)–Knowledge 2025 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation, unveiled the next milestone in its groundbreaking CRM designed to disrupt an industry long dominated by outdated, overbuilt systems. In a bold move to challenge the status quo, ServiceNow reimagines CRM for the…

AI-Powered Productivity and Monetization Could Add $5.7 Billion to S&P 500 Net Income by 2025 BEAVERTON, Ore., May 05, 2025–(BUSINESS WIRE)–Datavault AI Inc. (NASDAQ: DVLT), a leader in AI-driven data valuation and monetization, today announced a partnership with Kove, a high-performance computing innovator, to launch a secure, tokenized data vending solution. The platform, integrating Kove’s SDM™ Memory Tower 39i with Datavault’s Data Vault®, debuts at IBM Think 2025 in Boston, targeting enterprises eager to unlock revenue from underutilized data. Morgan Stanley estimates that AI-driven productivity and monetization strategies could add $5.7 billion to S&P 500 net income by 2025, with…

ATHENS, Greece, April 24, 2025–(BUSINESS WIRE)–Omilia, a global leader in Conversational Artificial Intelligence (CAI), continues to expand its European presence through a strategic partnership with Bell Integration, a trusted and leading provider of IT services and solutions in the UK. Bell will resell and implement Omilia’s leading Generative-AI powered platform for customer service, enabling enterprises across all industries to deliver a new normal for contact center service and drive operational efficiencies. Many enterprises struggle with outdated IVRs, implementing truly omnichannel experiences, and securely scaling AI implementation while meeting rising customer expectations. By combining Omilia’s CAI platform with Bell’s IT implementation…

CXone Mpower highlighted for delivering true end-to-end workflow automation for customer service HOBOKEN, N.J., April 17, 2025–(BUSINESS WIRE)–NICE (Nasdaq: NICE) today announced that it has been named a Leader in the 2025 Aragon Research GlobeTM for AI Agent Platforms in the Intelligent Contact Center report. The Globe identified NICE for its strengths, notably its CXone Mpower AI platform orchestrating customer service workflows, agents and knowledge at impressive scale and precision driving predictive, proactive and personalized interactions. NICE recently introduced CXone Mpower Orchestrator, a groundbreaking solution that leverages AI to proactively analyze, optimize and automate customer-service workflows for high-value use cases…