Author: Advanced AI Bot

By Greg Bensinger and Deborah Mary Sophia (Reuters) – Amazon chief executive Andy Jassy on Thursday justified the company’s billions of dollars in outlays for artificial intelligence development, saying the investment was necessary to remain competitive. “If your mission is to make customers’ lives better and easier every day, and you believe every customer experience will be reinvented by AI, you’re going to invest deeply and broadly in AI,” Jassy wrote in his letter to shareholders, an annual rite of passage for the top boss at the Seattle retailer. He said substantial capital investment is necessary to obtain AI chips…

By Krystal Hu, Anna Tong and Kenrick Cai SAN FRANCISCO – Venture capital firm Andreessen Horowitz is seeking to raise about $20 billion in what will be the largest fund in its history, to capitalize on global investors’ interest in backing U.S. artificial intelligence companies, sources told Reuters. The tech investment firm, known informally as a16z, has told limited partners that the fund will be dedicated to growth-stage investments in AI companies and draw upon global investors keen on investing in American companies, the sources said. The record fundraising and the goal of capitalizing on foreign investment interest in the…

By Foo Yun Chee BRUSSELS (Reuters) – The European Commission plans to seek feedback to help lighten the regulatory burden for startups struggling to comply with European Union rules on the use of artificial intelligence, according to a Commission document seen by Reuters. The move is the latest by the EU executive to water down legislation enacted in recent years following complaints by businesses across Europe about the volume and cost of red tape hampering their operations. “There is an opportunity to minimise the potential compliance burden of AI Act, particularly for smaller innovators,” said the document, the AI Continent…

By Gus Trompiz and Florence Loeve PARIS (Reuters) – Shipping giant CMA CGM and tech startup Mistral AI expect rapid productivity gains from a 100 million euro partnership unveiled on Sunday, which the French firms also touted as a commitment to their home country amid the global trade tensions. The five-year partnership, which will bring CMA CGM’s AI-related spending to 500 million euros ($550 million), will focus on customer service in shipping and logistics and factchecking at its French media businesses that include news channel BFM TV. In a joint interview with Mistral’s co-founder and CEO Arthur Mensch, CMA CGM’s…

By Jeffrey Dastin REDMOND, Washington (Reuters) – As Microsoft CEOs past and present gathered here to celebrate the company’s 50th birthday, one leader said he is targeting a particular metric’s improvement to guide his strategy on artificial intelligence. Mustafa Suleyman, chief executive of Microsoft AI, said his consumer and research division is tracking the usual measures of adoption for the company’s AI assistant called Copilot. These include daily and weekly active users, distribution, and usage intensity for Copilot’s consumer offering, he said. But Suleyman’s interest lies elsewhere. “I really, really focus the team on SSR, the rate of successful sessions,”…

(Reuters) -AI video startup Runway said on Thursday it had raised $308 million in a new funding round, led by private equity firm General Atlantic, to expand its new media ecosystem. The latest funding round valued the New York-based company at over $3 billion, according to people familiar with the matter, but Runway declined to comment on the valuation. With the latest fundraise, the startup plans to develop AI research for new media focusing on its AI film and animation studio using world simulators. A world model is an AI system that builds an internal representation of an environment, and…

(Reuters) – Artificial intelligence startup Scale AI is seeking a valuation as high as $25 billion in a potential tender offer as it looks to capitalize on the booming demand for the technology, Business Insider reported on Friday, citing multiple sources. Top tech companies are racing to build AI into their products and services. Startups catering to the surge in demand for AI chips and machine learning have been a bright spot in the private funding market. Terms of California-based Scale AI’s tender offer, where investors and/or the company buy shares from existing shareholders, are being discussed and the final…

H&R Block is now well-positioned to scale rapidly during the annual U.S. tax season surge, empowering thousands of agents to deliver seamless support to millions of customers HOBOKEN, N.J., June 16, 2025–(BUSINESS WIRE)–NiCE (Nasdaq: NICE) today announced that H&R Block, the world leader in online and in-office tax preparation, is successfully transforming its customer service operations into a digital-first, AI-powered care organization with NiCE CXone Mpower. This transformation marks a strategic shift from a traditional brick-and-mortar retail servicing model to a digital-first scalable customer care ecosystem built on advanced AI and customer service automation. H&R Block’s transformation began with an…

The next-gen AI customer experience platform Reshaping AI-Powered Customer Service and CX with Five Pillars of Next-Gen AI NEW YORK, June 09, 2025–(BUSINESS WIRE)–Sobot, a leading AI customer contact solution provider, unveiled its “AI-First” strategy at a media launch event this month. The move elevates Sobot AI with five pillars, including Omnichannel AI, Scenario-Based AI, Multi-Faceted AI, Generative AI and Secure AI to create an experience-led, easy-to-use, and efficiency-driven solution. Sobot Aims to Deliver Intelligent yet More Human-like Service AI has quickly become central to digital transformation in customer service. According to MarketsandMarkets, the global AI-for-customer-service market was valued at…

Everspring’s 2025 Report Analyzes 450,000+ Student Searches to Reveal the Collapse of Higher Ed Visibility CHICAGO, May 29, 2025–(BUSINESS WIRE)–Students aren’t just searching differently—they’re searching elsewhere. According to Everspring’s new 2025 AI Search Trends Report, prospective students increasingly turn to AI tools like ChatGPT instead of traditional search engines. When they do use Google, AI-generated answers push universities out of view. These shifts are collapsing the old model of digital visibility, where top rankings and paid ads once guaranteed traffic. Today, AI sits between students and the information they’re seeking, reshaping how—and whether—academic programs get discovered at all. Beth Hollenberg,…