Author: Advanced AI Bot
A new resource from Info-Tech Research Group reveals how AI is revolutionizing customer service by addressing long-standing challenges such as long wait times, impersonal interactions, and operational inefficiencies. The research outlines key 2025 predictions, including AI-assisted agents, real-time personalization, and the rise of voice and conversational AI, signaling a significant shift in how organizations will deliver customer experience moving forward. TORONTO, April 22, 2025 /PRNewswire/ – As customer expectations continue to rise, organizations struggle to meet the demand for fast, effective, and personalized service. Long wait times, impersonal interactions, and disjointed service channels have led to rampant rage-clicking and sinking customer…
Nearly half of all cyberattacks resulted in stolen data or credentials Identity abuse was the preferred entry point Asia Pacific represented more than one-third of attacks in 2024 ARMONK, N.Y., April 17, 2025 /PRNewswire/ — IBM (NYSE: IBM) today released the 2025 X-Force Threat Intelligence Index highlighting that cybercriminals continued to pivot to stealthier tactics, with lower-profile credential theft spiking, while ransomware attacks on enterprises declined. IBM X-Force observed an 84% increase in emails delivering infostealers in 2024 compared to the prior year, a method threat actors relied heavily on to scale identity attacks. IBM X-Force Threat Index The 2025 report tracks new…
By Harshita Mary Varghese and Max A. Cherney (Reuters) -Broadcom forecast third-quarter revenue above Wall Street estimates on Thursday, betting on strong demand for its networking and custom AI computing chips. However, the company’s shares fell 4% in extended trading, after gaining about 12% this year, as the forecast failed to impress investors who have bet heavily on chip stocks, anticipating substantial growth driven by advancements in generative AI technology. Broadcom forecast third-quarter revenue of around $15.80 billion, compared with analysts’ average estimate of $15.71 billion, according to data compiled by LSEG. “Clearly, expectations were high coming into the print…
By Olivia Le Poidevin GENEVA (Reuters) -Indirect carbon emissions from the operations of four of the leading AI-focused tech companies rose on average by 150% from 2020-2023, due to the demands of power-hungry data centres, a United Nations report said on Thursday. The use of artificial intelligence by Amazon, Microsoft, Alphabet and Meta drove up their global indirect emissions because of the vast amounts of energy required to power data centres, the report by the International Telecommunication Union (ITU), the U.N. agency for digital technologies, said. Indirect emissions include those generated by purchased electricity, steam, heating and cooling consumed by…
By Greg Bensinger SUNNYVALE, Calif. (Reuters) -Amazon wants customers to know that artificial intelligence is not just for writing college essays. In a series of announcements Wednesday, Amazon demonstrated how stockroom robots, delivery people and its sprawling warehouses will all benefit from a hefty dose of artificial intelligence, speeding packages to customer doorsteps. The company said it is forming a new group at its Lab126 device unit focused on creating warehouse robots that will perform multiple tasks when prompted, a significant advance over today’s robots that typically are designed for a singular job. Using so-called agentic AI, these robots will…
By Jaspreet Singh (Reuters) -Spending on AI-powered search advertising is poised to surge to nearly $26 billion by 2029 from just over $1 billion this year in the U.S., driven by rapid adoption of the technology and more sophisticated user targeting, data from Emarketer showed on Wednesday. Companies that rely on traditional keyword-based search ads could experience revenue declines due to the growing popularity of AI search ads, which offer greater convenience and engagement for users, according to the research firm. Search giants such as Alphabet-owned Google (GOOG) and Microsoft’s (MSFT) Bing have added AI capabilities to better compete with…
By Supantha Mukherjee STOCKHOLM (Reuters) -Brookfield Asset Management plans to invest up to 95 billion Swedish crowns ($9.9 billion) to build a data centre for artificial intelligence in Sweden, the Canadian company said in a statement on Wednesday. Increased use of AI and requirements to host data within Europe have led to a boom in data centres on the continent, with companies such as Microsoft, Meta and Alphabet choosing Sweden for their sites due to its reliable electricity supplies, connectivity and infrastructure. BAM has been investing heavily in Europe and earlier this year laid out plans to invest 20 billion…
(Reuters) -Hewlett Packard Enterprise beat Wall Street’s second-quarter revenue and profit estimates on Tuesday, driven by demand for its artificial-intelligence servers and hybrid cloud segment. Shares of the server-maker, which also recorded an impairment charge of $1.36 billion in the reported quarter, rose 3.2% in extended trading. The company has benefited from a surge in spending on advanced data center architecture, designed to support the complex processing needs of generative AI. The GenAI boom has bumped up demand for Hewlett Packard’s AI-optimized servers, which are powered by Nvidia processors and can run complex applications. For the quarter ended April 30,…
By Wen-Yee Lee HSINCHU, Taiwan (Reuters) -Taiwan’s TSMC said on Tuesday that U.S. tariffs were having some impact on the company and had been discussed with Washington, but demand for artificial intelligence (AI) remains strong and continues to outpace supply. U.S. President Donald Trump’s trade policies have created much uncertainty for the global chip industry and TSMC, the top producer of the world’s most advanced semiconductors whose customers include Apple and Nvidia. Chief Executive C.C. Wei, speaking at TSMC’s annual shareholders meeting in the northern Taiwanese city of Hsinchu, said the company had not seen any changes in customer behaviour…
By Anna Tong, Krystal Hu NEW YORK, NY (Reuters) -Two years after the launch of ChatGPT, return on investment in generative AI has been elusive, but one area stands out: software development. So-called code generation or “code-gen” startups are commanding sky-high valuations as corporate boardrooms look to use AI to aid, and sometimes to replace, expensive human software engineers. Advertisement: High Yield Savings Offers Powered by Money.com – Yahoo may earn commission from the links above. Cursor, a code generation startup based in San Francisco that can suggest and complete lines of code and write whole sections of code autonomously,…