Author: Advanced AI Bot

Fully automated solution connects real-time customer engagement with enterprise workflow automation to eliminate service gaps and drive faster, smarter resolutions HOBOKEN, N.J., May 07, 2025–(BUSINESS WIRE)–NICE (Nasdaq: NICE) today announced at ServiceNow’s annual customer and partner event, Knowledge 2025, a strategic partnership with ServiceNow (NYSE: NOW), the AI platform for business transformation, to deliver end-to-end, fully automated customer service fulfillment. The partnership leverages NICE’s industry-leading AI-powered customer service automation platform with the ServiceNow AI Platform and Customer Service Management (CSM) solution to provide organizations with a turnkey, AI-powered framework that connects front, middle, and back-office operations, optimizing every customer service…

AI-powered CRM orchestrates work across departments for fast, seamless experiences across the entire customer lifecycle to drive productivity and fuel growth New AI agents for CRM make true self-service a reality for customers like Pure Storage by completing tasks autonomously LAS VEGAS, May 06, 2025–(BUSINESS WIRE)–Knowledge 2025 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation, unveiled the next milestone in its groundbreaking CRM designed to disrupt an industry long dominated by outdated, overbuilt systems. In a bold move to challenge the status quo, ServiceNow reimagines CRM for the…

AI-Powered Productivity and Monetization Could Add $5.7 Billion to S&P 500 Net Income by 2025 BEAVERTON, Ore., May 05, 2025–(BUSINESS WIRE)–Datavault AI Inc. (NASDAQ: DVLT), a leader in AI-driven data valuation and monetization, today announced a partnership with Kove, a high-performance computing innovator, to launch a secure, tokenized data vending solution. The platform, integrating Kove’s SDM™ Memory Tower 39i with Datavault’s Data Vault®, debuts at IBM Think 2025 in Boston, targeting enterprises eager to unlock revenue from underutilized data. Morgan Stanley estimates that AI-driven productivity and monetization strategies could add $5.7 billion to S&P 500 net income by 2025, with…

ATHENS, Greece, April 24, 2025–(BUSINESS WIRE)–Omilia, a global leader in Conversational Artificial Intelligence (CAI), continues to expand its European presence through a strategic partnership with Bell Integration, a trusted and leading provider of IT services and solutions in the UK. Bell will resell and implement Omilia’s leading Generative-AI powered platform for customer service, enabling enterprises across all industries to deliver a new normal for contact center service and drive operational efficiencies. Many enterprises struggle with outdated IVRs, implementing truly omnichannel experiences, and securely scaling AI implementation while meeting rising customer expectations. By combining Omilia’s CAI platform with Bell’s IT implementation…

CXone Mpower highlighted for delivering true end-to-end workflow automation for customer service HOBOKEN, N.J., April 17, 2025–(BUSINESS WIRE)–NICE (Nasdaq: NICE) today announced that it has been named a Leader in the 2025 Aragon Research GlobeTM for AI Agent Platforms in the Intelligent Contact Center report. The Globe identified NICE for its strengths, notably its CXone Mpower AI platform orchestrating customer service workflows, agents and knowledge at impressive scale and precision driving predictive, proactive and personalized interactions. NICE recently introduced CXone Mpower Orchestrator, a groundbreaking solution that leverages AI to proactively analyze, optimize and automate customer-service workflows for high-value use cases…

BANGKOK (AP) — Shares were mostly lower Wednesday in Asia after a rare quiet day on Wall Street and in other global financial markets. U.S. futures and oil prices also fell. Also, chip maker Nvidia’s shares fell 6.3% in after-hours trading after it said the U.S. had imposed stricter controls on its exports of one of its computer chips designed for use in artificial intelligence. Stocks in China led the regional declines after the Chinese government reported the world’s second largest economy grew at a strong 5.4% annual rate in the last quarter, helped by strong industrial production, retail sales…

This story was originally published on CFO Dive. To receive daily news and insights, subscribe to our free daily CFO Dive newsletter. Amid changing government priorities, trade tariffs and questions about product safety, defense technology startup Shield AI remains positioned for growth, CFO Kingsley Afemikhe said in an interview. The company has faced increased scrutiny after a recent Forbes report highlighted an accident with Shield AI’s V-BAT drone during a U.S. Navy demonstration of the technology in April 2024. A U.S. service member was seriously injured when his fingers were caught in the drone’s spinning blades when he approached during…

On Monday, data center company Applied Digital announced two 15-year lease agreements with CoreWeave, an AI infrastructure company. The news sent CoreWeave’s stock soaring by more than 40% over the next few days. Such double digit percentage gains have become par for the course during CoreWeave’s brief life as a publicly traded stock. On May 27, the stock jumped over 20% after the company announced $2 billion in senior notes, and on May 16 it popped 22% on news that Nvidia infused it with a $900 million investment. The stock tumbled 17% on Thursday, but was back up 4% in…

The company beat quarterly profit and sales estimates, and boosted its share repurchase program. Docusign’s first-quarter billings missed estimates, and it lowered its full-year billings outlook. The e-signature software provider blamed the billings issue on its switch to an artificial intelligence-driven agreement platform. Docusign beat quarterly profit and sales estimates, and boosted its share repurchase program. Docusign (DOCU) shares sank 18% Friday, a day after the electronic signing software maker’s billings missed estimates and it slashed its full-year billing outlook as the company shifted to an artificial intelligence (AI) model. The company reported fiscal 2026 first-quarter billings of $739.6 million,…

Perplexity keeps breaking records, clocking 780 million searches in Maya 20% jump from Aprilas CEO Aravind Srinivas told Bloomberg Tech Summit attendees that people are tired of legacy browsers like Chrome. If Perplexity can keep this momentum, Srinivas believes it could hit 1 billion weekly queries soon, thanks to everything happening in its search bar, new-tab page and sidecar interface that drives extra engagement. The startup, backed by Nvidia (NASDAQ:NVDA) and Jeff Bezos, is also gearing up to launch Comet within three to five weeks. Comet is Perplexitys new agentic search service that does things for youlike record your virtual…