Author: Advanced AI Editor
AI won’t replace customer service agents at Fortune 500 companies, at least according to Gartner. Despite popular belief and the many industry signs pointing to a complete overhaul of human labor in the workforce, Gartner predicts that a hybrid support system is expected to lead the way. The report likely encourages many employees to breathe a fresh sigh of relief, as many have repeatedly stated that human agents will be essential in service. However, the shift towards AI-powered operations has led to the fear that businesses are not on the same page. The predictions are in: AI won’t replace human…
When devious young hackers penetrated the computer networks of major U.S. retailers and suppliers earlier this year, it was a significant test of the quiet cybersecurity collaboration happening among some of America’s best-known brands and their much more obscure partners. Amid increasingly worrisome attacks on life- and safety-critical sectors like energy, water and healthcare, cyber threats facing the retail and hospitality sector often get significantly less attention. But the retail industry is the country’s largest private-sector employer, making its resilience vital to the U.S. economy. And over the years, the Retail and Hospitality Information Sharing and Analysis Center (RH-ISAC) has…
Elon Musk has confirmed that a cryptic post he shared earlier this month was related to his private sale enterprise, SpaceX, not electric vehicle maker Tesla. Musk shared his update in a post on social media platform X. Musk’s cryptic post Earlier this month, the CEO posted the cryptic words “You’ll Thank Me Later” on X. The post quickly gained attention on social media, as Tesla watchers and Elon Musk fans speculated on what the words could mean. With the announcement that Musk has purchased $1 billion of TSLA stock in the open market, some speculated that the cryptic post…
Listen to the article 2 min This audio is auto-generated. Please let us know if you have feedback. Prime Big Deal Days is set to return — this time on Oct. 7 and Oct. 8. The event is Amazon’s kickoff to the holiday shopping season. Some promotions are already underway, including early sales on a curated list of holiday gifts, Amazon private brands, Amazon devices, Kindle books and grocery savings, according to the company. Other deals include the new Amazon Essentials denim collection starting at $15, 40% off festive decor, fall fashion starting at $10 and Halloween costumes and accessories from…
OpenAI hasn’t released an open-weight language model since GPT-2 back in 2019. Six years later, they surprised everyone with two: gpt-oss-120b and the smaller gpt-oss-20b. Naturally, we wanted to know — how do they actually perform? To find out, we ran both models through our open-source workflow optimization framework, syftr. It evaluates models across different configurations — fast vs. cheap, high vs. low accuracy — and includes support for OpenAI’s new “thinking effort” setting. In theory, more thinking should mean better answers. In practice? Not always. We also use syftr to explore questions like “is LLM-as-a-Judge actually working?” and “what…
By Zainab Ghadiyali Earlier this year, on a morning in January, I walked into a founder’s nightmare. My company, Eat Cook Joy, which builds AI-powered tools for private chefs, was two weeks away from its public launch. For two and a half years, I had been preparing and collecting the most sophisticated and comprehensive data set for the private chef industry. But as I sat down at my computer, I was locked out of my site. Access to the platform I had painstakingly assembled and worth millions of dollars vanished. Thanks to intelligence from the FBI, I quickly learned that…
Tesla recorded 15,350 insurance registrations in China during the week of September 8–14, marking a 7.3% increase compared to the prior week. The figure also represents the highest weekly result so far in the third quarter of 2025. Model Y still leads demand Out of the 15,350 registrations, the Model Y once again accounted for the majority. Data shows 9,460 registrations for the standard Model Y, complemented by 1,030 units of the newly launched extended wheelbase, six-seat Model Y L. Tesla also logged 4,860 Model 3 sedans for the week as well, as noted in a CNEV Post report. The…
Listen to the article 3 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Target is kicking off the holidays with 20,000 new products (double the amount in 2024), with over half of them exclusive to the mass retailer, per a Tuesday press release. Additionally, the company’s Target Circle Week deals event will return from Oct. 5 through Oct. 11, with members of the Target Circle 360 paid program getting access 24 hours in advance. The company is also expanding its next-day delivery service to the 35 top metro areas in the U.S. by…
Privacy concerns compound these issues. “I wonder if there isn’t a larger danger in pouring your heart out to a chatbot,” Catholic priest Fr. Mike Schmitz told The Times. “Is it at some point going to become accessible to other people?” Users share intimate spiritual moments that now exist as data points in corporate servers. Some users prefer the chatbots’ non-judgmental responses to human religious communities. Delphine Collins, a 43-year-old Detroit preschool teacher, told the Times she found more support on Bible Chat than at her church after sharing her health struggles. “People stopped talking to me. It was horrible.”…
SAP Business AI can boost productivity with technology that aligns with the AI strategies of our customers—ranging from building effective agents to managing intelligent systems. Among the many announcements at SAP Sapphire in 2025, the company unveiled new innovations, partnerships, and integrations that can deliver real-time, proactive assistance. For example, SAP’s AI copilot Joule is now available to users across SAP and non-SAP systems. SAP also expanded its agentic AI footprint across SAP Business Suite by introducing Joule Agents for multiple use cases and an evolving AI Foundation as the AI operating system designed to simplify development, enabling developers to…