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Customer Service AI

Amazon.com, Inc. (AMZN) – AWS Teams Up with NICE to Power CXone Mpower and Revolutionize AI Customer Service

By Advanced AI EditorJuly 1, 2007No Comments4 Mins Read
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We recently published a list of 10 AI Stocks Surging on News and Ratings. In this article, we are going to take a look at where Amazon.com, Inc. (NASDAQ:AMZN) stands against other AI stocks surging on news and ratings.

According to Daniel Ives, global head of technology research at Wedbush Securities, the US- China agreement is once again creating a bull market environment for tech.

“If you are a tech investor, this is a dream scenario,” Ives noted on CNBC’s “Worldwide Exchange.”

On Monday, the U.S. and China announced that they would temporarily reduce tariffs on each other for 90 days. Following the news, Wall Street’s three major indexes surged sharply on the same day, with the S&P 500 marking its highest level since early March.

READ ALSO: 10 AI Stocks in Focus Amid U.S.–China Tariff Pause and 10 AI Stocks Making Moves This Week

The U.S. said it will cut tariffs imposed on Chinese imports to 30% from 145% while China said it would cut duties on U.S. imports to 10% from 125%. Investors saw this as a big positive surprise.

“It’s a relief rally because there was a lot of anxiety and angst about tariffs between the U.S. and China. They are going to scale it down to much more reasonable levels so the fall-out from tariffs will probably be more manageable and limited.”

Unfortunately, the rally in US stock futures paused as investors focused on a key inflation report and lingering economic concerns.

“The challenges are not over. The de-escalation was a lot stronger than even the best hopes, but you have to remember that the US economy still faces average of effective tariffs of more than 13%.”

For this article, we selected AI stocks by going through news articles, stock analysis, and press releases. These stocks are also popular among hedge funds. The hedge fund data is as of Q4 2024.

Why are we interested in the stocks that hedge funds pile into? The reason is simple: our research has shown that we can outperform the market by imitating the top stock picks of the best hedge funds. Our quarterly newsletter’s strategy selects 14 small-cap and large-cap stocks every quarter and has returned 373.4% since May 2014, beating its benchmark by 218 percentage points  (see more details here).

Story Continues

Amazon.com, Inc. (AMZN) – AWS Teams Up with NICE to Power CXone Mpower and Revolutionize AI Customer Service
Amazon.com, Inc. (AMZN) – AWS Teams Up with NICE to Power CXone Mpower and Revolutionize AI Customer Service

Copyright: prykhodov / 123RF Stock Photo

Number of Hedge Fund Holders: 339

Amazon.com, Inc. (NASDAQ:AMZN) is an American technology company offering e-commerce, cloud computing, and other services, including digital streaming and artificial intelligence solutions. On May 13, Amazon Web Services (AWS) and AI-powered CX solutions provider Nice announced a strategic collaboration agreement (SCA) to revolutionize how businesses deliver customer service through integrated AI, cloud, and automation technologies. CXone Mpower, NICE’s AI-powered platform for customer service automation, will be available in AWS Marketplace as part of this collaboration. Together, the CXone Mpower’s AI platform and AWS AI/ML services like Amazon Bedrock will help unify and streamline complicated workflows and allow organizations to deliver better experiences. The collaboration will further allow both Nice and AWS to achieve easy access to enterprise-grade AI solutions, quicker deployment cycles, and scalability.

“NICE’s customer experience expertise combined with AWS’s cloud and AI capabilities creates a powerful relationship that helps businesses transform their operations. By bringing CXone Mpower to AWS Marketplace and deepening our technical integration, we’re making it simpler for organizations to implement intelligent automation at scale, ultimately delivering better experiences for their customers while achieving greater operational efficiency.”

Overall, AMZN ranks 1st on our list of AI stocks surging on news and ratings. While we acknowledge the potential of AMZN as an investment, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and doing so within a shorter time frame. There is an AI stock that went up since the beginning of 2025, while popular AI stocks lost around 25%. If you are looking for an AI stock that is more promising than AMZN but that trades at less than 5 times its earnings, check out our report about this cheapest AI stock.

READ NEXT: 20 Best AI Stocks To Buy Now and 30 Best Stocks to Buy Now According to Billionaires.

Disclosure: None. This article is originally published at Insider Monkey.



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