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Throughout the first half of the year, retailers have repeatedly said on earnings calls that consumers are acting resilient. This is despite the fact that macroeconomic pressures, such as tariffs, are impacting both shoppers and companies alike.
Some retailers have continued to see sales rise, even in traditionally discretionary categories, while others are struggling to keep up.
But retailers are responding. Target, for one, recently announced an October deals event — joining Walmart, Amazon and others — to entice consumers to shop early. Ahead of the holidays, Target has doubled its merchandising assortment and expanded its same-day delivery capabilities to new markets.
The mass merchant’s vice president of experiential store operations, Michael Scrafford, recently told Retail Dive during a live virtual event that newness and meeting customers where they shop — in stores or online — is key this season. A recording of our pre-holiday event — where industry experts break down expectations for the season ahead — can be found here.
But with the holiday season approaching, untangling the web of seemingly conflicting consumer insights is vital.
Retail Dive’s Senior Reporter Daphne Howland and Reporter Dani James outline what we know so far and what is expected heading into the most important period for the industry.
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Editor’s note: This episode was produced and edited by Caroline Jansen.