HSF Kramer has launched a diagnostic tool designed to help inhouse teams achieve better use of AI. Developed by the firm’s Legal Operations Advisory team, the ‘GenAI Persona Builder’ captures both ‘contextual data and behavioural signals that reflect how individuals engage and feel about genAI’. This helps legal teams better understand what is driving adoption within their function and design clearer strategies that encourage more meaningful engagement with those AI tools.
The HSF application guides legal professionals through a structured questionnaire, designed to assess levels of advocacy for, belief in and curiosity about the way AI can be applied in legal work. Each response contributes to a behavioural profile, assigning individuals to one of eight persona types, ranging from vocal supporters to sceptics and change-resistant individuals, they said.
Clara Garfield, Head of Legal Operations Advisory, commented: ‘Within the legal industry most efforts to accelerate the adoption of Generative AI still focus on technical training and tool proficiency. However, knowing how to use it is not always enough as diverse mindsets, behaviours, and attitudes will impact engagement, productivity and ultimately, performance. Without that behavioural lens, adoption risks falling flat, because real engagement with GenAI is not just about capability, it is about connection.’
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A new Everlaw A2J survey found that:
‘40% of legal aid professionals reported using AI at least weekly and 26% use it daily, demonstrating how these new tools are being woven into the fabric of daily legal work. The respondents indicate AI is helping with streamlining essential tasks like document summarization, legal research, and analysis.
90% of respondents said using AI to its full potential would enable them to serve more clients. And some (17%) estimated that AI may help them serve 50% more clients. This directly addresses a critical issue: Legal Services Corporation estimates that nearly 1 of every 2 people who qualify for legal aid are turned away for lack of resources.
88% of respondents believe AI can help address the access to justice gap to some extent. This widespread optimism underscores the potential for AI to create a more equitable legal system.’
So, sounds like AI is clearly helping here.
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Presolv360, India’s pioneering Online Dispute Resolution platform, has raised $4.7m in a Series A funding round led by Elevation Capital.
As the company explained: ‘Contemporary dispute resolution processes are slow and complex which have resulted in case pendency of over 54 million in Indian courts with only one in every seven disputes being formally registered. Presolv360 addresses this by offering technology-first solutions that empower parties to resolve their disputes irrespective of their geographical location or socio-economic background. Infusion of technology, ease of access and multilingual functionality have ensured unprecedented participation and successful resolutions.’
‘Our vision extends beyond just resolving disputes. Dispute resolution was our starting point, and today, the broader opportunity lies in building end-to-end infrastructure by blending the latest technologies and human ingenuity that will revolutionize the global dispute resolution landscape,’ said Namita Shah, CEO, Presolv360.
Congrats to the company. AL has followed them since they started and it’s great to see this success.
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And in Brazil, case management platform Enter has gained a $35m Series A funding injection, valuing the company at $350m. It is the ‘largest investment ever made in an AI-focused company in LatAm’ they said. The round was co-led by Founders Fund and Sequoia.
Managing high-volume consumer lawsuits is only the first step, they added. Enter is now expanding into complex labour disputes and developing predictive AI to recommend the most effective evidence, precedents and arguments, redefining how AI shapes legal strategy. In 2025 alone, Enter expects to process more than 250,000 new cases.
Interestingly, both Brazil and India suffer from vast civil case backlogs. So, very timely.
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Flex Legal, the interim legal recruitment service, has announced a partnership with FirstAI to deliver extensive Copilot AI training to its legal talent. The comprehensive training is due to start this October, aiming to upskill legal professionals as AI proficiency becomes essential for both law firms and in-house legal teams, they said.
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Case Status, a legal tech company focused on client engagement, has launched Client Intelligence, an AI-driven engine designed to measure, understand, and analyze client interactions to drive smarter actions and improve outcomes.
By predicting client needs before they arise, this helps firms streamline operations, reduce inefficiencies, and turn satisfaction into measurable growth, they said.
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Ahead of the Legal Innovators New York conference, Nov 19 + 20, AL spoke to keynote Joe Green, Chief Innovation Officer at Gunderson, about the firm’s legal AI journey. We cover how they were prompting before ‘prompts’ were a thing, and today have made genAI tools a central part of the firm.
To learn more about the event, which Artificial Lawyer will be Chairing, and is taking place over two days in Midtown, please see here. To get your tickets for Law Firm Day and Inhouse Day, please see here. (Note: for those working at law firms and within inhouse legal teams, tickets for New York are free – but please apply first via the website.)
To watch the 15 min video with Joe, please press Play, or you can also go to the AL TV Channel here.
We discuss the transformative impact of generative AI on the legal industry, particularly in the context of the upcoming Legal Innovators Conference in New York. We explore the evolution of AI technologies, the challenges of adoption within legal practices, and the future potential of AI tools in enhancing legal work.
Joe shares insights from his experience at Gunderson, highlighting the journey from initial experimentation with AI to its integration into daily legal operations. The discussion emphasizes the importance of understanding and adapting to new technologies in the legal field.
Takeaways:
Generative AI has revolutionized the legal landscape.
Their journey of AI in law began before public awareness.
Prompt engineering was practiced before it was named.
Lawyers are increasingly adopting AI tools.
Behavioural change is crucial for technology adoption.
AI tools are becoming essential for legal professionals.
The future lies in specialized AI applications.
Understanding AI capabilities enhances their use.
The Legal Innovators Conference will showcase these advancements…and more!
Joe is one of a growing group of excellent speakers who will be sharing their insights – along with some of the most pioneering legal tech companies in the world – at the two-day event in New York, Nov 19 + 20. More information about Legal Innovators New York here.
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Legal Innovators Conferences in London and New York – November ’25
If you’d like to stay ahead of the legal AI curve then come along to Legal Innovators New York, Nov 19 + 20 and also, Legal Innovators UK – Nov 4 + 5 + 6, where the brightest minds will be sharing their insights on where we are now and where we are heading.
Legal Innovators UK arrives first, with: Law Firm Day on Nov 4th, then Inhouse Day, on the 5th, and then our new Litigation Day on the 6th.
Both events, as always, are organised by the Cosmonauts team!
Please get in contact with them if you’d like to take part.
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And finally: Law Punx: The Future of the Legal Profession, With Electra Japonas
In this week’s Law Punx episode we hear from Electra Japonas at Law Insider, on the key subject of AI and the transformation of the legal profession.
Electra emphasizes the need for lawyers to adapt their skill sets, moving from traditional drafting to understanding and articulating legal principles for AI integration. We explore the role of law schools and firms in preparing future lawyers for these changes, highlighting the importance of systems design and client demands for efficiency and innovation in legal services. We also look at the idea of ‘legal architects’.
Press Play to watch / listen to the 9 minute Law Punx blast.
Takeaways:
The legal profession is undergoing significant changes due to AI.
Lawyers must adapt their skill sets to thrive in the future.
Drafting will become less important as AI takes over.
Understanding the ‘why’ behind legal work is crucial.
Lawyers will need to design systems and guardrails for AI.
The role of lawyers is shifting from executors to architects.
Law schools need to teach legal technology and systems design.
Client demands are changing the way law firms operate.
Law firms must adapt to new client expectations for efficiency.
The future of law will require a blend of legal knowledge and tech skills.
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Several more Law Punx blasts have been recorded are now in the studio, including Oz Benamram, Tara Waters, and Jerry Levine, among others. Drop AL a line if you’ve got something to say!
This episode and four other Law Punx podcasts are on Spotify, which also features Horace Wu, Jake Jones, Todd Smithline, and Richard Mabey.
The Spotify Law Punx site with all episodes is here – where you can listen/watch all of the episodes in one place.
And the same, but just an audio version, is available on Apple Podcasts.
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That’s all folks, have a great weekend!
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