Software
Photo: photo for everything – stock.adobe.com
July 25, 2025
NatWest Group, an insurance and banking holding company, announced a five year partnership with Amazon Web Services and Accenture to improve its data, analytics and AI capabilities. With these tools, NatWest aims to improve the overall banking experience for customers, according to a press release.
It will utilize AWS and Accenture’s cloud and AI tools to perform the following tasks:
Offer deep data insights into customers for relationship managers.Provide personalized customer experiences with custom recommendations, products and support.Consolidate data into one platform.Improve onboarding time through digital verification and streamlined documentation.Improved security tools.
“NatWest is working with AWS and Accenture to bring together banking data to better serve customers. Using AWS’s deep and extensive experience in financial services technology, NatWest is setting new standards in banking as a more agile, customer-focused bank. Their AI-enabled platform will deliver the agility, security, and reliability needed to deepen customer relationships and drive growth. This exemplifies how forward-thinking financial institutions work with AWS to solve real problems and innovate at scale,” Matt Garman, CEO of AWS, said in the release.