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Customer Service AI

New 24/7 AI solution transforms customer engagement and efficiency for small businesses seeking live virtual receptionist services

By Advanced AI EditorNovember 26, 2006No Comments3 Mins Read
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LAGUNA BEACH, Calif. – July 15, 2025 – PRLog — Kell Web Solutions, Inc. has announced the official launch of VoiceGenie AI, setting a new industry benchmark for live virtual receptionist services tailored to the needs of small businesses. With advanced conversational AI powering every call, VoiceGenie AI ensures businesses never miss an opportunity to engage, greet, and serve their customers—anytime, day or night. This launch marks a pivotal moment for industries reliant on responsive service, such as home services, legal practices, and healthcare providers.

VoiceGenie AI leverages cutting-edge artificial intelligence to deliver a live, human-like call experience without the expense and limitations of traditional staff-based reception. The system is engineered to answer calls, schedule appointments directly into business calendars, field customer inquiries, and escalate urgent matters—providing seamless, always-on customer care that reflects a company’s unique brand voice.

For small businesses, adopting live virtual receptionist services like VoiceGenie AI means more than just cost savings. The real benefit lies in operational efficiency and the ability to extend high-quality engagement to every caller, regardless of business hours.

As Kell Web Solutions, Inc. delivers a broad suite of AI-powered business solutions—from web design, SEO, and marketing, to AI customer service agents— VoiceGenie AI emerges as the centerpiece of their offering. The live virtual receptionist services seamlessly complement Kell’s other tools; for example, businesses using Kell’s web solutions can convert web leads into booked appointments via VoiceGenie AI’s real-time call handling and scheduling automation.

Consistency and professionalism are mission-critical in a digital-first economy. With VoiceGenie AI, businesses achieve a polished, branded front-line presence, regardless of business size. The virtual receptionist service is custom-trained for each client, ensuring tone, processes, and escalation paths reflect each organization’s standards and values. As inquiries, leads, and bookings are handled automatically, companies can focus on growing their business rather than fielding routine calls.

Designed to be adaptable for key sectors—such as home services, healthcare, legal, and local offices—the platform can rapidly answer FAQs, qualify customers, and even nurture prospects for future follow-up. For businesses looking to boost their reputation and retention, VoiceGenie AI’s live virtual receptionist services work in tandem with Kell’s marketing, reputation management, and SEO solutions, delivering holistic improvements in customer experience and brand loyalty.

Kell Web Solutions’ comprehensive portfolio serves as a digital growth engine for clients nationwide. Yet, with the launch of VoiceGenie AI, the company is doubling down on its commitment to helping small businesses digitize front-office operations through secure, reliable, and scalable live virtual receptionist services that elevate every customer interaction.

Discover how VoiceGenie AI can transform your customer experience: Visit kellsolutions.com

Media Contact

Kell Web Solutions, Inc.
Phone: +1 949-620-5355
Website: https://kellsolutions.com

Photos: (Click photo to enlarge)

Answering Services Powered By Ai Live Virtual Receptionist Services Kell Web Solutions Laguna Beach

Source: Kell Web Solutions

Read Full Story – New 24/7 AI solution transforms customer engagement and efficiency for small businesses seeking live virtual receptionist services | More news from this source

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