OpenAI announced on Wednesday that it now has three million paying business users. This is up from two million in February. The three million users comprise of ChatGPT Enterprise, ChatGPT Team, and ChatGPT Edu customers, according to the company.
“There’s this really tight interconnect between the growth of ChatGPT as a consumer tool and its adoption in the enterprise and in businesses,” OpenAI’s Chief Operating Officer Brad Lightcap told CNBC in an interview. The company reported that it supported 500 million weekly active users as of late March.
Lightcap also said OpenAI is seeing its business tools adopted across industries including highly regulated sectors like financial services and health care. Companies including Lowe’s, Morgan Stanley and Uber are some of the users, OpenAI said.
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In 2024, OpenAI posted $3.7 billion in revenue with $5 billion in losses. This past March, the company said it anticipated $12.7 billion in revenue for 2025, and $29.4 billion in 2026. While it does not expect to be cash-positive till 2029, the company projects $125 billion in revenue after that.
Paid subscriptions constitute 75% of OpenAI’s revenue. A ChatGPT Pro subscription costs $200 a month for access to its most sophisticated models.
OpenAI also announced new updates to its business offerings on Wednesday. ChatGPT Team and ChatGPT Enterprise users can now access “connectors,” which will allow workers to pull data from third-party tools like Google Drive, Dropbox, SharePoint, Box and OneDrive without leaving ChatGPT. Additional deep research connectors are available in the beta version.
The company also announced an audio-only function for ChatGPT called “record mode.” Record mode can assist with follow-up after a meeting and integrates with internal information like documents and files, the company said. Users can also turn their recordings into documents through the company’s Canvas tool. Record mode is being rolled out to ChatGPT Team’s users on macOS, and would soon be coming to ChatGPT Plus, ChatGPT Pro, ChatGPT Enterprise and ChatGPT Edu.
OpenAI also recently acquired iPhone designer John Ive’s startup io for 6.4 million, pushing the company into the world of hardware. Io reportedly has plans for a range of different devices including a screenless phone-like product that reimagines human-computer interaction through AI.
OpenAI’s successes showcase the increasing popularity of generative AI. According to a PYMNTS intelligence report, generative AI is becoming more integrated into daily workflows. The report found that 82% of workers who use GenAI at least weekly agreed that it can improve productivity.
OpenAI CEO Sam Altman said in April that the AI startup has reached about 800 million people and that its user base has doubled in a matter of weeks. “Something like 10% of the world uses our systems, now a lot,” Altman said.